Gwinnett Place Honda

I purchased a used vehicle and was specifically told by by the sales man that my tag would be paid for by the dealership. While purchasing the car, they repeatedly tried to charge me the wrong sales tax an by the sales man that my tag would be paid for by the dealership. While purchasing the car, they repeatedly tried to charge me the wrong sales tax and the fee's stated "Tax, Tag and Title". When I received the paperwork to get my tag, the letter stated that I was responsible for all fees related to acquiring my tag. I called the dealership and explained my situation and the sales man told me he would get in touch with his manager who would call me right back. I received a call from the manager the next day who told me that salesman had been with the dealership for 8-9 years (like that mattered) and chocked the situation up to a miss-communication. He told me that he would check into it and let me know. I left multiple messages and had requested others to get this man to call me back. Two weeks later I finally get a call and was told that the dealership would not pay for my tag. I told him how ridiculous that was and he told me he had talked to the director. After we had gotten off the phone, I called every dealership I could find in the area and each dealership told me that they either payed for the tag (even for out of state buyers) or they didn't even mention the tag in their contract. I called the dealership back and asked him to go back to the director and ask him to reconsider. He argued with me and was defending the decision when I told him I had contacted other dealerships and told him what I had found out. He told me that my doing that "made him mad" and I told him I really did not want to make a big deal out of this (it is only $24.00) but it was in my contract and I think they should pay for what they promised. If considering a vehicle from this dealership, please don't, use ANY other dealership. More

Made a purchase from this dealer and found out on the third day that I paid $2000 more than Curry Honda. When I had a chance to speak to their managers, they would not do anything for me. Very much dis third day that I paid $2000 more than Curry Honda. When I had a chance to speak to their managers, they would not do anything for me. Very much disappointed. This was my third Honda car purchase from Gwinnett Place Honda within the last three years! Never going back again. More

I left this dealership today with the WORST experience I have ever had. There Customer Service was B.A.D also the main manager was not customer focused. I told them the truth of what I had to put down, wh have ever had. There Customer Service was B.A.D also the main manager was not customer focused. I told them the truth of what I had to put down, what I wanted my mothly payments to be and what I wanted. They found a CRV and I was told it would work within my payments. Then the sale person left to talk to the Main Sales Manager "the person who writes the checks" they said if NO DEAL because the CRV is a hot car. I was told if I did not buy it someone else would, this is very bad customer service. What type of company would talk to there customer's like this. I hold this gets to the CEO of Honda and he/she finds out how their customer was treated at Gwinnett Place Honda. More

Listen I was just tired of riding the bus so I took my Listen I was just tired of riding the bus so I took my last bus ride Listen I was just tired of riding the bus so I took my last bus ride to Gwinnett Place Honda, that's right my last bus-to-train to another bus but I got there and was greeted with a nice warm SMILE that echoed" I'm going to get you in a car today" from Bruce Rosario . Honey he has the patience of Job because I know I looked at 5 or 6 six cars and test drove quite a few. But honey I rode out of there in my Brand New 2012 Honda FIT, he had Jamaal crunch those numbers too cause you know I been around a time or two. So call today and ask for Bruce Rosario and tell him the lady (Roblyn) that caught her last bus sent you. *wink More

If you are thinking about buying a Honda, don't hesitate, come here and see Bruce. I had a phenomenal experience today and was blown away by how professional, courteous and knowledgeable he was. Bruce work come here and see Bruce. I had a phenomenal experience today and was blown away by how professional, courteous and knowledgeable he was. Bruce worked diligently to ensure that I was well informed of the vehicle and even took the time to show me all of its features. Throughout the entire process, he listened to all of my concerns and genuinely worked hard to meet my needs. His service to me today was top notch. I got a great deal and I drove away with a huge smile on my face. Thank you Bruce! Cliff More

Mr. Wannamaker was very knowledgeable about the vehicles we viewed. He answered our questions, was friendly and personable. He assisted us and talked to manager and financial people many times during the we viewed. He answered our questions, was friendly and personable. He assisted us and talked to manager and financial people many times during the negoitiating process to assist me with the decision to purchase or not to purchase the vehicle. He followed up with me since I was at the dealership and is in my opinion working above and beyond a salesman on behalf of the customer :-) The financial officer was also friendly, helpful and knowledgeable. Very pleasant experience and I would highly recommend this sales person and Gwinnett Place Honda. More

Reggie was very helpful and answered all our questions. He did not pressure our decision and was very easy to work with throughout the purchase. He was also knowledgeable about the different cars that we w He did not pressure our decision and was very easy to work with throughout the purchase. He was also knowledgeable about the different cars that we were interested in purchasing. Everyone at the dealership was helpful and friendly. More

A WASTE OF TIME!!! My wife and I went to GPH looking for a very specific used car. Challenging I know, but we were completely upfront with our salesperson as soon as a arrived. They did not have the car we a very specific used car. Challenging I know, but we were completely upfront with our salesperson as soon as a arrived. They did not have the car we were looking for but had one very close so we agreed to look at it which was our second mistake, the first being walking into their dealership. The salesperson, Mansoor, was condescending to my wife whenever she asked questions about the car. Once we got back from our test drive we agreed to see what the deal would look like. After waiting for about 30 minutes they came back with a deal that was so far from what we were looking for that we tried to walk out. They would not let us leave as they still had our keys to our trade-in. After going back and forth with the salesperson and the manager we finally got the point across that the deal would not work for us, or so I thought. We got our keys and started to get back into our car to leave and the manager came out to stop me and asked if I would come back in so that his boss could look at the numbers. I got out of there as fast as I could. Don’t waste your time here, their prices are too high and they are way too pushy. Exactly what you don’t want in a dealership! More

Buying my new Honda Ridgeline from Gwinnett palace Honda was a great experience, we all know that buying a car is not an easy task but Mr.Reginald Demande (salesman) made it a pleasent, friendly and most o was a great experience, we all know that buying a car is not an easy task but Mr.Reginald Demande (salesman) made it a pleasent, friendly and most of all an excellent customer service which I never experienced before. If you living in metro Atlanta area and planning to purchase a Honda car without any hesitation, I will recommend the Gwinnett place Honda. Thanks to all for wonderful service. Ben B. More

I bought a brand Honda Accord from Ernst Louis. He's very patient, kind and understanding. He didn't pressure at all. He communicated well with me through via e-mail and phone. I would recommend him!!!! patient, kind and understanding. He didn't pressure at all. He communicated well with me through via e-mail and phone. I would recommend him!!!! More