
Gwinnett Place Honda
Duluth, GA
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Jeff Hawes is a great asset to Gwinnett Place Honda. Jeff clearly communicated the repair issues associated with my vehicle. He was very helpful in prioritizing what repairs needed immediate attention. Jeff clearly communicated the repair issues associated with my vehicle. He was very helpful in prioritizing what repairs needed immediate attention. He always kept me updated on the status of my vehicle. When I know that Jeff will be my service advisor for my appointment at Gwinnett Place Honda, I know to expect nothing less than superior customer service. More
Sales representatives were awesome. Gwinnett Place Sales representatives were awesome. Gwinnett Place Honda customer service from my initial phone call until my delivery of my Honda Civic was very p Sales representatives were awesome. Gwinnett Place Honda customer service from my initial phone call until my delivery of my Honda Civic was very professional. I will return to Gwinnett Place Honda for my next vehicle purchase. The only part of buying my Honda I missed; was the haggling. Price was right so I did not have to haggle over the price :). Very easy and smooth buying process of a vehicle I have ever experienced. Keep up the GREAT work at Gwinnett Place Honda. Thank you Jo, Bruce, Dube and Vu. Job well done! More
First class operation. Friendly, polite staff. Beautiful facility. Enjoyed every aspect of my experience at Gwinnett Honda. We were treated the way people like to be treated - the entire crew was patient facility. Enjoyed every aspect of my experience at Gwinnett Honda. We were treated the way people like to be treated - the entire crew was patient and polite. They have a huge inventory to choose from and the financing was fast and easy. Great place to do business. More
This dealership was great through the entire process. The price that I was quoted by Kristian in advance of my arrival was exactly what I paid. He also provided me a buyer's order in advance of my arrival pe price that I was quoted by Kristian in advance of my arrival was exactly what I paid. He also provided me a buyer's order in advance of my arrival per my request. Dann handled the actual sale and was great! He even filled out my credit application for me! (I had done on-line in advance, but the dealership required their form to be filled out.) I would definitely purchase another car from this dealership and would not hesitate to recommend them to my friends. More
Jean Nadeau is awesome and such a credit to GP. I have been dealing with her for several years and always ask for her because she takes such good card of me and my two old Hondas that always seem to need been dealing with her for several years and always ask for her because she takes such good card of me and my two old Hondas that always seem to need something done. The only times I have had to speak to her manager is to tell him how great she is and that she is the reason I keep coming back to GP. I would be devastated if she were ever to leave. More
He was rude and unprofessional. One of his internet sales managers quoted a price for a 2012 CR-V EX. He said they would not honor the quote. I asked him how he would feel if he were in my shoes? He basicall managers quoted a price for a 2012 CR-V EX. He said they would not honor the quote. I asked him how he would feel if he were in my shoes? He basically talked over me and kept repeating himself saying that the he gave me was the best they could do. He said they made an honest mistake and would give me the price for the lower model LX. His quote was higher than the first quote we received. I asked the name of his supervisor and he hung up on me. When referring to emails from my boyfriend he said "whoever this guy is?" He talks like he has a 5th grade education. He talked to several managers and no one is willing to be ethical and honor the quote I have via email. I am extremely disappointed in my Honda experience. More
My experience was excellent and efficient. The parts department had everything my car needed, which allowed the service department to get started working on my car. The staff were pleasant. A very pos department had everything my car needed, which allowed the service department to get started working on my car. The staff were pleasant. A very positive experience! More
I recently purchased a new Honda Civic from Gwinnett Place Honda and I love it! I wanted a car that was good on gas and that's what I got! It drives smooth and looks great! Mansoor Butt was my salesman Place Honda and I love it! I wanted a car that was good on gas and that's what I got! It drives smooth and looks great! Mansoor Butt was my salesman and was extremely courteous and helpful! Even in the blistering heat he made sure he went through the entire lot to make sure I got what I wanted, down to the color. I also worked with Chad Mills who was also wonderful! He made sure he did everything possible to get me what I wanted. You guys are very much appreciated! Thank you, Ashley R. More
Annoyingly pushy. These people are slime and vermin. After I responded to a follow-up email stating why they would not receive my business, I still got more marketing bs emails from them. After I responded to a follow-up email stating why they would not receive my business, I still got more marketing bs emails from them. More
I went to the dealership to buy a used Civic for my daughter, after Dann Long showed us every used Civic on the lot we ended up buying a new Civic because the price for the New Civic was too good to pa daughter, after Dann Long showed us every used Civic on the lot we ended up buying a new Civic because the price for the New Civic was too good to pass up. Dann was a patient and friendly throughout the whole transactions. Chad Mills the internet sales person was great. He didn't play games with us or give us the run around about the price. Sam, the finance guy, did a great job of explaining our finance options and he wasn't pushy about us buying extended warranties or the other add ons. We all left the dealership with a smile. Thanks Gwinnett Place for the stellar service. More