
Gwinnett Place Honda
Duluth, GA
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Oil change I met with met with mike and on both occasions i experience great service. I would definitely recommend mike crouch to any one great guy. I met with met with mike and on both occasions i experience great service. I would definitely recommend mike crouch to any one great guy. More
terrible experience ever!! Don't even deserve a star. Definitely not a good experience working with him!! Most unprofessional dealer i have ever met. If i could bring time back, i would never ever work Definitely not a good experience working with him!! Most unprofessional dealer i have ever met. If i could bring time back, i would never ever work with him. More
Very Professional Jeff Hawes has been my service advisor at least twice now & I have been very pleased with his professional demeanor. He clearly explains what needs to Jeff Hawes has been my service advisor at least twice now & I have been very pleased with his professional demeanor. He clearly explains what needs to be repaired on my 2000 Honda Accord SE and he even tells me what is NECESSARY to have fixed. As I'm aware, every company is trying to make a buck, but I think Jeff understands we aren't all millionaires and is honest in his service advice. Honesty is the best policy and I look forward to Working with Jeff in the future. More
Horrible Experience Went there to look at a specific car my granddaughter was interested in buying. Spoke with a salesperson about a offer on that specific car. I came ba Went there to look at a specific car my granddaughter was interested in buying. Spoke with a salesperson about a offer on that specific car. I came back the next day to purchase that specific car and the manager tried to push another car that I was not there to buy. Only looked at one car, only made an offer on one car, only came to purchase one car and walked out with nothing. More
Great People! Great Experience! Great Car! I bought CPO 2013 Honda Pilot. Mike Pham was very professional in his approach from beginning to end, not pushy, very friendly and very knowledgeable I bought CPO 2013 Honda Pilot. Mike Pham was very professional in his approach from beginning to end, not pushy, very friendly and very knowledgeable. Low to no stress and a very smooth transaction. This was one of the best car buying experiences I've ever had!!! More
My first a d worst buying exlerience I was in the market for a much needed vehicle. I bought a nice 2013 civic coupe complete with just about everything. The car was almost fully loaded a I was in the market for a much needed vehicle. I bought a nice 2013 civic coupe complete with just about everything. The car was almost fully loaded and red too! But ugh!! The horrific closing of the sale WAS A COMPLETE NIGHTMARE and it isn't over yet. This dealership called me to tell me that they wanted to give me a longer or bigger warranty(stupid of me to believe that crap). Stupid me I gave them my original warranty agreement back to them and had me sign some papers. I requested the receipt for the agreement for the other warranty and they tell me that a "warranty card" will be mailed out to me that I never got!! Now they want me to sign more papers and they are REFUSING to email me a copy and have gone so far as to having someone to come to my home to shove these papers on me to sign!! I have had to consult a lawyer because of their shady actions. Now this has nothing to do with the salesperson mentioned below. More
Exceptional experience from beginning to now! Steven Welch was truly an excellent representative of the dealership when I purchased my 2011 Accord. I went in looking at a used Accord and was info Steven Welch was truly an excellent representative of the dealership when I purchased my 2011 Accord. I went in looking at a used Accord and was informed I could purchase a new model which had just arrived on the lot for less money and lower interest rate. From the time of my purchase to now I've had nothing but pleasurable experiences with this dealership. I could ask for noting better that the service department experience. George Nasi is definitely a breath of fresh air as a service advisor and I'd highly recommend him to anybody desiring a good, ethical associate. I would highly recommend this dealership for your automotive purchase needs. More
Purchase price and terms of loan changed in Finance Dept I was lured by an unsolicited call from the salesman to swap my vehicle for a new one as a special promotion from Honda. It turned out to be a bait a I was lured by an unsolicited call from the salesman to swap my vehicle for a new one as a special promotion from Honda. It turned out to be a bait and switch with an attempt to sell me a lesser vehicle than what I had. After many hours of stating what terms I would accept, reaching an agreement with the salesman and sales manager to purchase the newer vehicle, the financing terms got extended in the Finance Office without notification. I appealed to the Dealership to resolve the matter but never received a letter, phone call, email or thank you. The "Swap" is a scam. I would not recommend this dealership. More
Great experience After visiting a few other dealerships which were either incredibly pushy or non-professional, Mike was a joy to work with. He was professional and wo After visiting a few other dealerships which were either incredibly pushy or non-professional, Mike was a joy to work with. He was professional and worked with me and my budget. Even after I bought the car, Mike remained responsive, professional, and extremely helpful. Great buying experience (I bought a certified used Honda Civic). I'm glad I came to Gwinnett Place Honda. More
Great experience buying a used car! Mike was great in assisting my mother and I in buying her a certified used Honda today. He was very friendly and was willing to go above and beyond to Mike was great in assisting my mother and I in buying her a certified used Honda today. He was very friendly and was willing to go above and beyond to satisfy our needs!! More