Gwinnett Place Honda

Oil change I have had nothing but issues with this dealership. I'm currently waiting for a manager to call me but the havent bothered to yet. Day I bought I have had nothing but issues with this dealership. I'm currently waiting for a manager to call me but the havent bothered to yet. Day I bought the car, a sensor issue occured. A month after that was fixed, another sensor issue occurred. Had to bring it in again after that. I purchased the warranty and service plan. Now they want me to pay $3000.00 for a tune up and I've only had the car for 6 months. More

Pretty good Everything went well Besides my car taking longer than an hour and 15. But Luis which was my car service man was really polite and patient. Everything went well Besides my car taking longer than an hour and 15. But Luis which was my car service man was really polite and patient. More

Amazing! Everything was handled very professionally, the time was fast and the work was efficient, customer service to very good care of me with no hassle, it Everything was handled very professionally, the time was fast and the work was efficient, customer service to very good care of me with no hassle, it was a great experience overall More

Oil change Great service, as always. Timely and the service writers are always friendly. They don’t push but recommend. Been bringing my Accords here for years. Great service, as always. Timely and the service writers are always friendly. They don’t push but recommend. Been bringing my Accords here for years. More

Quick, efficient and professional. They changed the oil, made suggestions for future service and had me out of there in forty-five minutes. It was a good experience for me. They changed the oil, made suggestions for future service and had me out of there in forty-five minutes. It was a good experience for me. More

Maintenance service The scheduled maintenance was quick and efficient. The staff was courteous and respectful of my time. I was completely satisfied with the work, and I The scheduled maintenance was quick and efficient. The staff was courteous and respectful of my time. I was completely satisfied with the work, and I will always come here for servicing my car. More

Oil Change Alexander was very friendly and prompt. He did everything he said he would do. Friendly. I would go back to him for service again. The driver was ni Alexander was very friendly and prompt. He did everything he said he would do. Friendly. I would go back to him for service again. The driver was nice as well! More

An overall good experience It was my wife and myself's first time buying a new car and the team was helpful with making the process go smoothly and worked towards getting us to It was my wife and myself's first time buying a new car and the team was helpful with making the process go smoothly and worked towards getting us to a good price to settle on. They also installed(very quickly) some roof rails on top just before we left which was the cherry on top. We were in the dealership from noon to about 5:30, so it felt like forever, but theres is not much you can do about that I suppose. The brand new touch screen computers did make things go a little faster in the finance department, so thats a plus. Robert Dittrich walked us through some of the basics of the Honda CR-V EX capabilities with us as we were walking out of the dealership to go home, and I thought that was helpful and nice of him to do. More

Expectations not met I was in a time crunch to get my window fixed and the only reason why I went with this business was because they boasted they could get the parts need I was in a time crunch to get my window fixed and the only reason why I went with this business was because they boasted they could get the parts needed in one day. Turns out they couldn't get it till 4 days later which put me back on my schedule. When I went to pick up the car after I was informed that it was done I paid for the services then was told after I paid that there was 1 more part that wouldn't come in for 2 more days and I could swing back there to get it put in the problem is that I'm not from this state and I have no idea when I'd be back in that area. I also paid for them to clean the glass out of my car when I moved some of my property that was sitting in the back out of the way there was a pile of glass sitting on my seat. When I informed the person handling my account they told me they would speak with a technician and did not offer to reimburse me for service that I paid for and did not receive fully. I feel I was bamboozled and made promises that couldn't be kept. Though the person handling my account was nice she could not live up to the promises that were made and did not inform me properly before I paid for parts and services that I did not get. More

Excellence through and through I travel for excellence and honesty. These folks operate in both. On my last visit, Brandon was professional. He went above and beyond with providing I travel for excellence and honesty. These folks operate in both. On my last visit, Brandon was professional. He went above and beyond with providing accurate answers to my questions. And, unlike other dealership service department, when I trust my car to Gwinnett Honda, I know it will be handled with care. Two thumbs up for Btandon and for Gwinnett Honda. I have also worked with Michael. He’s awesome too! More