Gwinnett Place Honda
Duluth, GA
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Average customer service Nothing special about this place just a typical car dealer in fact they almost overcharged me for the accessories but I caught that good selections th Nothing special about this place just a typical car dealer in fact they almost overcharged me for the accessories but I caught that good selections tho More
Great.! Excellent customer service! Quick and fast I always come to Gwinnett place Honda for an oil change on my Honda Civic 2016.! I will continue to do busi Excellent customer service! Quick and fast I always come to Gwinnett place Honda for an oil change on my Honda Civic 2016.! I will continue to do business.! More
Collision center We had our truck fixed here. When we came to pick it up several things were not done the right way. We had to leave it there again for about 3 days. T We had our truck fixed here. When we came to pick it up several things were not done the right way. We had to leave it there again for about 3 days. The inside was dirty from where they were getting in and out of the truck More
Very good Overall pleasant experience. Friendly staff, Marquise was very good with the finance part. I forget our salesman but he was good and approachable. Wou Overall pleasant experience. Friendly staff, Marquise was very good with the finance part. I forget our salesman but he was good and approachable. Would recommend. More
Muy buenas atenciones y servicio al cliente Excelentes atenciones y muy buen servicio al cliente compré mi nuevo. Auto honda pilot 2019 y estoy muy contento con mi compra Recomiendo honda a todo Excelentes atenciones y muy buen servicio al cliente compré mi nuevo. Auto honda pilot 2019 y estoy muy contento con mi compra Recomiendo honda a todos mis amigos este es mi segundo auto y es honda al igual que en anterior muy buena marca en autos More
Oil change My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this se My service experience went well. Potential issues that may affect my vehicle in the past were discussed and I was not pressure into paying for this service today. I appreciate honesty. More
Good service I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real c I came in to get my car serviced, the car got what needed to be done correctly and they took me to the gym while my car was being worked on. No real complains. More
Process needs improvement The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept p The service advisor was fine. No pressure for other service work, just pointed out items that may need to be looked at. However, the service dept process was not the best. You set up an appointment, but with no one in particular. Then when you drive in, you just have to wait by your car until someone sees you and approaches you. Your not sure if/when anyone will come . I would think it's better to set up appt with a particular advisor and just go to him directly when you drive in. Also, the system to drive customers back to workplace needs to be improved. I was left hanging for 20 minutes before I saw the driver about to take off with another customer. I had to go out and ask him to take me. He said he never got the text to take me. More
Lifetime customer They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the b They are always thorough, polite, quick service, walk through the process with you and make sure you understand what’s going on, try to give you the best price possible, clean facilities, and very helpful staff!! Ronnie Butler was my service advisor and he was the best!! He was able to deal with my mother (which isn’t the easiest thing to do lol) with no problem and was patient with her. More
Excellent service!!! This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quic This was my very 1st encounter with Jeffrey Hawes & he was very thorough and made me feel comfortable. I was in for a recall and the process was quick and painless. More