Gwinnett Place Honda

Zach Rearden is Top Notch Zach rearden assisted me with my service. I was having alignment issues with my car he found out exactly what was wrong and explained everything thoro Zach rearden assisted me with my service. I was having alignment issues with my car he found out exactly what was wrong and explained everything thoroughly in a timely manner. Not the normal dealership experience thanks to zach More

Gwinnett place Honda gives the best service hands down I can always depend on GPH to take care of the needs fir my car. Their always honest about any issues that might come up by letting me know so that t I can always depend on GPH to take care of the needs fir my car. Their always honest about any issues that might come up by letting me know so that there are no surprises. Their associates are so couteous and go the extra mile any any aspect of your visit. Their the best and I would never go any where else. More

Service January 2019 I live in Snellville and drive to you for any service on my Honda pilot. This service in January was very disappointing. I needed my oil changed, a I live in Snellville and drive to you for any service on my Honda pilot. This service in January was very disappointing. I needed my oil changed, a new battery and a new battery for my key fob. When i got my car back the key fob did not work and I was told it is broken and they tried a new battery but it didn't work. I find this hard to believe since every.time I changed the battery with others it worked before but they didn't last. I was asked if I had dropped it in water. I did not and I wonder what was done to my fob so that it now didn't work. Then after I drove off I noticed I was charged for the battery even though I didn't need it since it did not work. Then the worst part was how my new car battery was replaced, they installer did not even think of entering my code to allow the radio to work. When I come to the Honda dealership, I expect much better than that kind of service. This was half done service. I have been advised that I need tires from 2 different tire companies when I have needed air in my tires. However, the tires passed with green marks at your dealership. This seriously makes me question the overall inspection. I have been very disappointed with my service this time. I have always used your Honda dealership since I have a pilot with over 250,000 miles. I need to try to keep this car going and would like you to be in partnership with me. I usually feel.like you help me keep my car on life support but this experience did not let me think this. More

Good Service Had a low tire, since I bought the tires 6 months ago it was still under warranty, the tire was replaced, it was a good customer service Had a low tire, since I bought the tires 6 months ago it was still under warranty, the tire was replaced, it was a good customer service More

Prompt The service representative listened attentively to my concerns and gave excellent feedback. I was there for a routine oil change and was done in les The service representative listened attentively to my concerns and gave excellent feedback. I was there for a routine oil change and was done in less than 1.5 hours. I appreciate that. More

Remarkable Purchasing Experience Gwinnett Place Honda was responsive to our inquiries prior for our used-car purchase. They were flexible in negotiations. No pressure. They brought Gwinnett Place Honda was responsive to our inquiries prior for our used-car purchase. They were flexible in negotiations. No pressure. They brought the car in from an out of state sister dealership quickly as promised. I appreciated them going the extra mile to buff out some minor scratches and to make us a second key. Mansoor Butt, Joel Abrams, and Joseph Yim were friendly and professional. I would be happy to do business with them again! More

Excellent Customer Service! I brought my car in for a routine oil change. Michael Torres was my service advisor and did an outstanding job of providing excellent customer servic I brought my car in for a routine oil change. Michael Torres was my service advisor and did an outstanding job of providing excellent customer service and advising a few additional maintenance items I should have done. He also told me about the on site car wash and gave me a complementary code (going to be taking advantage of this perk moving forward). I will definitely be coming back to this Honda service center and requesting Michael's assistance the next time I need work done on my vehicle! Michael went above and beyond and was incredibly helpful and friendly! More

Great Service! Great Service. Service Advisor answered all of my questions. Every employee I dealt with from the porters to the service advisor to the front desk w Great Service. Service Advisor answered all of my questions. Every employee I dealt with from the porters to the service advisor to the front desk were very helpful and polite. More

Super service What great service! After checking former service records, the necessary service for the was discussed. When a problem was noted during the service What great service! After checking former service records, the necessary service for the was discussed. When a problem was noted during the service, I was notified and given options for solutions with prices. When finished, the service advisor explained all that was performed, the status of each part of the car that was serviced, and he gave suggestions for future servicing. He was very professional, polite, knowledgeable, and pleasant. More

Best car buying experience! Dealership went above & beyond to find the 2019 AWD Pilot that we wanted and delivered it in an extremely timely fashion! This is an Excellent dealers Dealership went above & beyond to find the 2019 AWD Pilot that we wanted and delivered it in an extremely timely fashion! This is an Excellent dealership! I would highly recommend this dealership to my family and friends. More