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Gwinnett Place Ford
Duluth, GA
2,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,378 Reviews of Gwinnett Place Ford
October 12, 2020
The service was Great. The service Mgr was very Professional. Even when time line was changed he aS kind and very respectful and polite. All the things he demonstrated were to meet expectations wit Professional. Even when time line was changed he aS kind and very respectful and polite. All the things he demonstrated were to meet expectations with ever effort pissible. meet the ticket items on my appointment. More
by AHightower
Employees Worked With
Richard McCoy, service department
October 12, 2020
I am always pleased with my visits to this dealership. Everyone I meet greets me warmly and makes me feel welcome. The work is always done to perfection and in a timely manner. Everyone I meet greets me warmly and makes me feel welcome. The work is always done to perfection and in a timely manner. More
by schread.1940
Employees Worked With
Richard , Paul Lyons
October 10, 2020
Gwinnett Place Ford let me leave with a defective and broken car. They put my life in danger by not taking care of their manufacturer defect with the transmission. The transmission has been replaced 3 broken car. They put my life in danger by not taking care of their manufacturer defect with the transmission. The transmission has been replaced 3 times and the car is part of a class action lawsuit. Ford has admitted fault, but has refused to put me in a new vehicle. This started in 2012 when I almost died in the vehicle. The dealer told me it is not their fault, yet they knew of the issues and let me leave and risk my life and the lives of others on the highway. Gwinnett Ford replaced the transmission in 2018 and this one just died. Clearly they would rather me die than do the right thing. This is a manufacturer defect with transmission and electrical problems causing the car to misfire. They would not even reset the computer which is a free charge. They charged me $156.00 for nothing. They were looking for a $4,000. Clearly business must be hurting to hoodwink a customer with a known manufacturer defect. When escalated to a manager I was told to pay the $4,000 job. This is not normal wear and tear. They treated as if it were putting the lives of many in jeopardy. It is my only means of transportation going to chemotherapy appts. Thank you for making a cancer patient feel welcome in your community. Person I worked with was polite, but could not have a manager approve the work. Nor would they reach out to Ford corporate for a replacement vehicle which should have been replaced in 2012. More
by Deborah
Employees Worked With
Lynda Caffey, Alaina Conner, Cedric Edwards, Christy Gailey, Stan Jackson, Noah Langan, Paul Lyons, Daryl Ostrovsky, Austin Oyathelemi, Robbie Selz
October 10, 2020
My husband called ahead telling him the vehicle we wanted to purchase. By the time we got there the vehicle was upfront and he was ready to take care of us. Great experience, we would definitely come back in to purchase. By the time we got there the vehicle was upfront and he was ready to take care of us. Great experience, we would definitely come back in the future! And is was a plus that we was down to earth and attentive! More
by AWalker
Employees Worked With
Bryant Milon
October 10, 2020
Vernon was my sales associate and he was on time, to the point, and just a pleasure to work with when buying my pre-owned Mustang. He took excellent care of me and I would definitely come back. point, and just a pleasure to work with when buying my pre-owned Mustang. He took excellent care of me and I would definitely come back. More
by Dave
Employees Worked With
Vernon McDonald
October 04, 2020
I was looking at one particular vehicle (2016 BMW X5) that I didn't think my credit would allow me to buy. After a test drive and and working their magic, Mikhail and Nadav assured me that I would be lea that I didn't think my credit would allow me to buy. After a test drive and and working their magic, Mikhail and Nadav assured me that I would be leaving the dealership in my new car. These guys know their stuff and will go above and beyond to get you approved for a vehicle. Honestly, I couldn't believe it, a short time later I was driving out in my new car. Even while you're waiting through out the process, they would check on you and give you updates on whats going on. These guys are AWESOME! Thank you both Nadav Kersey and Mikhail Granovsky for making me a happy camper. If you're looking for a car, go see these guys and they will take care of you! More
by Calvin Lemon
Employees Worked With
Mikhail Granovsky, Nadav Kersey
October 03, 2020
Was able to leave with the car I wanted. Great job handled with professional behavior. Jason Vazquez should definitely win the pizza for the month and get extra pepperoni. handled with professional behavior. Jason Vazquez should definitely win the pizza for the month and get extra pepperoni. More
by Future Mr. Vazquez
Employees Worked With
Jason Vazquez
October 02, 2020
This is my 2nd experience purchasing a car from Gwinnett Place Ford. With that being said, my Salesman Mikhail was AMAZING!!!! He was so kind, understanding and respectful of my needs and wants. He removed Place Ford. With that being said, my Salesman Mikhail was AMAZING!!!! He was so kind, understanding and respectful of my needs and wants. He removed the fear and anxiety I had walking into this process. Jake was also very kin and helpful in the finance department. I didn’t feel pressured one but More
by Katrina.campbell
Employees Worked With
Jake (finance) , Mikhail Granovsky
October 01, 2020
I just bought a car from Gwinnett Ford. Tyler Atkins was my salesperson oh, he did a fantastic job kept in touch with me for a whole week to see if there was anything I needed sent videos of the car I was i my salesperson oh, he did a fantastic job kept in touch with me for a whole week to see if there was anything I needed sent videos of the car I was interested in... did a great job meeting my needs! Thank you Tyler for all your hard work. More
by Diana
Employees Worked With
Tyler..five star service!!!👍👍👍
