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Gwinnett Place Ford

Duluth, GA

4.5
2,378 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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2,378 Reviews of Gwinnett Place Ford

January 27, 2021

Everything was good until i signed the paperwork for the vehicle. Once that happened they have not done their jobs, jerked me around, and straight up lied to me which i have documented via text message. "LT More

by rslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryant Milon
Jan 29, 2021 -

Gwinnett Place Ford responded

Bobby, we are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Joel Hall, at 678-820-5258 to discuss what we can do to help.

January 27, 2021

Great service! xxxxxxto Cedric and his team!! Thank you! Would not take my truck anywhere else! I recommend Cedric and Gwinnett place Ford team to all family and friends! More

by Najeer4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Jan 29, 2021 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 26, 2021

Did very thorough job to find problems. Tried many different things to identify problems. After talking with Charles, I now feel confident true cause of problems have been identified More

by Novak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Swank
Jan 27, 2021 -

Gwinnett Place Ford responded

Thank you for your positive feedback!

January 26, 2021

SCARLET SANCHEZ is an amazing part of a great team at Gwinnett Ford. From beginning to end, the entire process was easy. Scarlet is very knowledgeable, patient, and efficient. I was at ease throughout th More

by Rachel.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Cumming, Scarlet Sanchez
Jan 27, 2021 -

Gwinnett Place Ford responded

Thank you for your positive review, Rachel! We will be sure to pass along your feedback to Scarlet!

January 23, 2021

Roberto Benitez was more than a salesman. He walked me through the new Ford Ranger I bought, making sure I knew about all the innovations that Ford is making in their newest vehicles. I love my new truck. More

by swalsh4000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Benitez
Jan 25, 2021 -

Gwinnett Place Ford responded

Thank you for your positive feedback!

January 23, 2021

Vernon was outstanding to work with. He went above and beyond to make sure I was satisfied. I will definitely be back to purchase all the vehicles for my family. More

by Jimmy Williams
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Jan 25, 2021 -

Gwinnett Place Ford responded

Thank you for your positive feedback, Jimmy!

January 23, 2021

Highly recommend Bryant (LT) Milon... Stand up guy, does what he says, excellent! Gwinnett place ford is lucky to have him on staff. Would recommend him to anyone looking to buy a car. Kudos LT! More

by Julie L
Recommend Dealer
Yes
Employees Worked With
Bryant Milon
Jan 25, 2021 -

Gwinnett Place Ford responded

Thank you for your positive review, we will pass along your feedback to LT!

January 20, 2021

The service advisor that I saw today was very professional & treated me with lots of respect. Hi name is Charles Swank & I will be using him the future for all my service car needs... More

by RICHARD.HAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Swank was exceptional., Charles Swank
Jan 22, 2021 -

Gwinnett Place Ford responded

Thank you for your positive feedback, we will let Charles know!

Jan 22, 2021 -

RICHARD.HAMPTON responded

My email address is: rhampton39@gmail.com

January 18, 2021

Thanks Vernon McDonald, your service was appreciated. Your professionalism and was right on point. You met and actually exceeded our expectations. You provided excellent customer service. We feel co More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Donnelly, Vernon McDonald
Jan 19, 2021 -

Gwinnett Place Ford responded

Thank you for your positive feedback, from all of us here at Gwinnett Place Ford!

January 16, 2021

Big thanks to Gabi for helping me get into a new convertible Ford Mustang Ecoboost !! He was very helpful and knowledgeable about the car I chose and went above and beyond with customer service!!!!! More

by chrisj129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabi Mor, Jose Piscoya
Jan 18, 2021 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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