Gwinnett Place Ford
Duluth, GA
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2,378 Reviews of Gwinnett Place Ford
Satisfied Customer I purchased my last two cars here.Each experience was great for me, thanks to Geo Riddlespriger. He was very helpful and knowledgeable. Geo was upfron I purchased my last two cars here.Each experience was great for me, thanks to Geo Riddlespriger. He was very helpful and knowledgeable. Geo was upfront with me about everything. His welcoming and outgoing personality made it so easy to do business with him. He's very dedicated to his customers and want the best for them. He even followed up with me a few days later to make sure everything was going good. The excellent customer service didn't stop at Geo, each representative I came encounter with was very pleasant and helpful. I would definitely recommend this dealer to anyone More
Geo Riddlespriger I have been driving the same car for over 10 years and had NUMEROUS issues with it. I eventually decided it was time to purchase a new vehicle but I h I have been driving the same car for over 10 years and had NUMEROUS issues with it. I eventually decided it was time to purchase a new vehicle but I had no idea what I was looking for. For months I could not find a dealer that had the patience to deal with my issues and who actually wanted to help me find the car of dreams instead of trying to find the most expensive car for me until I met a man name Geo Riddlespriger. I went to Gwinnett Place Ford and I not only found the car of my dreams but I also saved a lot of money. More
Simple, Straightforward Car Buying Experience As a woman, purchasing a new vehicle or dealing with auto maintenance can be a very frustrating experience, but the sales professional at this dealers As a woman, purchasing a new vehicle or dealing with auto maintenance can be a very frustrating experience, but the sales professional at this dealership completely eliminated my skepticism. Ask for Geo. From the beginning, Geo sat down with me & helped me figure out what I wanted & needed to fit my lifestyle. This took some time (days), but he was patient. He reviewed finance options with me & guided me through the meticulous details. Everything was disclosed, no bs. I ended up with a great deal, a brand new mustang for my son, a certified pre-owned Lincoln MKX for the little ones, with affordable monthly payments, a Gwinnett Place Ford Lincoln friend, & a car-buying home for my family & co-workers! More
Great Experience! I recently bought second F-150 here in the past 3 years. Each time the service is fantastic. The financing options is great and so was the price. The I recently bought second F-150 here in the past 3 years. Each time the service is fantastic. The financing options is great and so was the price. The best thing about this dealership is the customer relationship and how they treated their customer. I will never by a truck from anyone else except for Gwinnett Place Ford. More
Conned and Manipulated Don't purchase here Finance Manager Arusha Hunter committed Auto fraud by lying about rates, vehicle pricing, and financing requirements. On June 7, 2015 I purchased a n Finance Manager Arusha Hunter committed Auto fraud by lying about rates, vehicle pricing, and financing requirements. On June 7, 2015 I purchased a new 2015 Ford Escape SE (Vin: 1FMCU0G98FUB68164). From the time I entered that sales office everything was a lie. I was told in order to get the 5.9% interest rate I had to purchase $7,145.00 in additional maintenance contracts or I would have a 11.99% rate. Of course wanting the lower rate I agreed because I trusted a dealership to tell the truth. After speaking with some co-workers (I work for a bank) they told me to contact the Ford Credit Underwriting department. When contacted I was informed that I would have received the rate of 5.9% regardless of maintenance agreements. Furthermore, I had actually hurt my loan by oversaturating my loan as I am now stuck with $10,000.00 in negative equity. Seeing how they had lied to me about this I decided to look over every detail of my contracts. I was told that Skylink, and anti-theft device, was included at no cost. However, they charged me $800.00 for this device. They also overcharged me on the sticker price. The final vehicle cost based on the sticker was $33,397.00. Arusha actually charged me $33,697.00. Effectively stealing $300.00 from me. On top of that was a $699.99 customer service fee. So in all they conned me, fraudulently, into giving them an extra $8944.99. I am seeking legal counsel for this fraudulent act. More
Great Dealership! I Purchased my last two Cars From Gwinnett Place Ford. Both times the Managers and Salespeople were honest and helpful to find me the right vehicle at I Purchased my last two Cars From Gwinnett Place Ford. Both times the Managers and Salespeople were honest and helpful to find me the right vehicle at a great price. It was a quick process and the Finance Team even got me 0%! I will certainly be buying my next car from them! More
Tyler Bedashi I've had the worst experiences with car dealerships. I came here with my guard completely up. after 5 minutes with this man i felt so at ease with the I've had the worst experiences with car dealerships. I came here with my guard completely up. after 5 minutes with this man i felt so at ease with the whole experience. I wasn't in the market for a car i just wanted to see my options but he seriously has me thinking of getting a new one. Fingers crossed that my husband says yes. More
A comedy of errrors....except no one is laughing. I purchased a used Mercedes from this dealership. No trade in, cash deal. What could be simpler, right? Strike 1: They first charged calculated Geor I purchased a used Mercedes from this dealership. No trade in, cash deal. What could be simpler, right? Strike 1: They first charged calculated Georgia sales tax although I and they were very clear I was titling the car in NC. Then when they realized that error due to the overage in the certified check they had me get, they wanted to give me a virtually worthless warranty in lieu of the $900 refund I was owed. Strike 2: Next they forgot to have me sign power of attorney and so 2 weeks later they contacted me to tell me that and that I was being mailed all the documentation to get my own license plate. Please be advised that they made no mention of my refund check and put me off about that when they told me of the power of attorney error. One month after I overpaid them due to their arithmetic error I received my refund. Strike 3: Although I told them the minute I went through the door I would pay cash if I decided to take the car, they apparently applied for credit for me anyway. So today, 2 months after I paid cash for that car and endured the other errors that were time consuming and annoying, I received a letter from a finance company saying my application was now null and void since I did not use it. That letter contained my 800+ credit score, and yet I never applied for credit, the dealership apparently did so on my behalf without my knowledge. Buyer beware somehow doesn't seem strong enough! More
Wonderful Experience!! Second time in for service work and really had a wonderful experience both times! Thank you Gwinnett Place Ford and thank you to Matt Lane for making Second time in for service work and really had a wonderful experience both times! Thank you Gwinnett Place Ford and thank you to Matt Lane for making a normally unpleasant experience pleasant! More
Tyler Bedashi rocks! I worked with Tyler Bedashi who made my car buying experience one of the most easiest and hassle free car buying experience ever. He was very knowledg I worked with Tyler Bedashi who made my car buying experience one of the most easiest and hassle free car buying experience ever. He was very knowledgable and had my best interest and pockets at heart. Thank you so much! I love my mustang!! More