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Gwinnett Place Ford
Duluth, GA
2,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,382 reviews
August 18, 2020
I took my Lincoln in to be serviced for my front speakers they told me I needed a module I paid over $800 for the part and work. The very next day my car was doing the very same thing, and then they tried to they told me I needed a module I paid over $800 for the part and work. The very next day my car was doing the very same thing, and then they tried to tell me, oh you need an amplifier instead and wanted to charge me another $1046! I told them I’m not paying them another penny and if that was the problem in the first place they should’ve ordered the other part and did that work. Then they said well we’re no longer a Lincoln dealership so we can’t help you, this was unacceptable. I contacted Lincoln and complained, I’m waiting to see how they’re going to handle it. I would not recommend anyone to ever get their car serviced at Gwinnett Pl.ace, Ford Lincoln dealership. They take a vantage of people, they don’t honor their word, and they don’t try to resolve issues that they made happen. More
by Rhonda Knight
Employees Worked With
Alaina Conner
August 17, 2020
Gabi Mor from Gwinnett Place Ford. I wanted to thank you for your time that you have spent with me from the time we placed an order to the time the vehicle was delivered. You did an amazing gob following up for your time that you have spent with me from the time we placed an order to the time the vehicle was delivered. You did an amazing gob following up at least once a week and on top of it coming in to work on your day off to deliver the vehicle to me and explain I’ll the features. You are an amazing person. Thank you More
by dmitry
Employees Worked With
Gabi Mor
August 16, 2020
Traded my Dodge Journey for the 19 expidition supper happy with my purchase this sub fits better me and my family and we are happy with eh service provided by Jason Vazquez happy with my purchase this sub fits better me and my family and we are happy with eh service provided by Jason Vazquez More
by Kaleigh_bugg
Employees Worked With
Jason Vazquez
August 16, 2020
Vernon was super helpful in my new car purchase! He was quick and efficient. He helped me set the car up with my phone & just had the best energy. quick and efficient. He helped me set the car up with my phone & just had the best energy. More
by Deunadams
Employees Worked With
Vernon McDonald
August 15, 2020
I was a little hesitant at first did not know what car would fit my budget or situation we wanted a truck originally but after Jason asked us carefully our goals and what wanted to accomplish we walked aw would fit my budget or situation we wanted a truck originally but after Jason asked us carefully our goals and what wanted to accomplish we walked away with a escape that’s perfect for my family More
by iberemartinez77
Employees Worked With
Jason Vazquez
August 14, 2020
I bought a 2020 Ford Escape from this Dealership and could not say enough about Jason Vasquez my Salesman and Hammont in finance. These guys gave me an unheard of deal getting every rebate possible. No could not say enough about Jason Vasquez my Salesman and Hammont in finance. These guys gave me an unheard of deal getting every rebate possible. No other Ford dealer came close to their prices. I will definitely come back here. I drove 3 hours to buy here. More
by Jdecanter
Employees Worked With
Hammont finance, Jason Vazquez
August 14, 2020
Today was my first time at this dealership, as I recently moved to the area. Gwinnett Ford dealership was very clean & the service department employees were all very friendly. They provided me with excelle moved to the area. Gwinnett Ford dealership was very clean & the service department employees were all very friendly. They provided me with excellence service for my tire. My only complaint would be that some of the service department employees were not wearing face masks to prevent the spread of Covid-19. I also noticed that a few customers walked directly up to the service advisors desktop stations & neither the employee or customer had a barrier/ face mask on between them. More
by Lattice13
Employees Worked With
Glen
August 14, 2020
Super happy with Gwinett place Ford smooth and easy transaction clean car and great approval left with my new 2018 Honda accord and ready to drive it for a long time transaction clean car and great approval left with my new 2018 Honda accord and ready to drive it for a long time More
by rurena23
Employees Worked With
Jason Vazquez
August 12, 2020
Excellent From Start to Finish Our lease was up so decided to purchase a new vehicle from our trusted and go to dealership Gwinnett Place Ford. We thought we were going to get a F15 Our lease was up so decided to purchase a new vehicle from our trusted and go to dealership Gwinnett Place Ford. We thought we were going to get a F150 but ended up with a new Ford Ranger and could not be happier. I walked through the door and met with Roberto Benitez who I have to say looked after my needs straight away, was courteous and after a little negotiating had me sign on the dotted line. From start to finish he did everything right made me feel good about the purchase and will for sure have a return customer. More
by Telluride
Employees Worked With
Roberto Benitez
