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Gwinnett Place Ford
Duluth, GA
2,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 17, 2020
Jason was very knowledgeable and helped me navigate the car buying process with ease. He kept me within my budget and did not try to sell me on what I did not want. car buying process with ease. He kept me within my budget and did not try to sell me on what I did not want. More
by Kjgoode
Employees Worked With
Jason Vazquez
October 16, 2020
Thanks again for the amazing services to my suv, thanks for taking the time out to take amazing care of my car..See y'all soon for taking the time out to take amazing care of my car..See y'all soon More
by Sherriecunningham701
Employees Worked With
Sharon, and I don't remember the guy who arm was in a sling name
October 15, 2020
Leroy Suazo from Gwinnett Ford sold me my new car and the experience was great. He was very attentive and answered all of my questions and worked to get me what I wanted. I would highly recommend him as a sa experience was great. He was very attentive and answered all of my questions and worked to get me what I wanted. I would highly recommend him as a sales agent as well as doing business at Gwinnett Ford. More
by Thetimlane
Employees Worked With
Javier Suazo
October 13, 2020
I am always pleased with my visits to this dealership. Everyone I meet greets me warmly and makes me feel welcome. The work is always done to perfection and in a timely manner. Everyone I meet greets me warmly and makes me feel welcome. The work is always done to perfection and in a timely manner. More
by schread.1940
Employees Worked With
Richard , Paul Lyons
October 12, 2020
The service was Great. The service Mgr was very Professional. Even when time line was changed he aS kind and very respectful and polite. All the things he demonstrated were to meet expectations wit Professional. Even when time line was changed he aS kind and very respectful and polite. All the things he demonstrated were to meet expectations with ever effort pissible. meet the ticket items on my appointment. More
by AHightower
Employees Worked With
Richard McCoy, service department
October 10, 2020
Gwinnett Place Ford let me leave with a defective and broken car. They put my life in danger by not taking care of their manufacturer defect with the transmission. The transmission has been replaced 3 broken car. They put my life in danger by not taking care of their manufacturer defect with the transmission. The transmission has been replaced 3 times and the car is part of a class action lawsuit. Ford has admitted fault, but has refused to put me in a new vehicle. This started in 2012 when I almost died in the vehicle. The dealer told me it is not their fault, yet they knew of the issues and let me leave and risk my life and the lives of others on the highway. Gwinnett Ford replaced the transmission in 2018 and this one just died. Clearly they would rather me die than do the right thing. This is a manufacturer defect with transmission and electrical problems causing the car to misfire. They would not even reset the computer which is a free charge. They charged me $156.00 for nothing. They were looking for a $4,000. Clearly business must be hurting to hoodwink a customer with a known manufacturer defect. When escalated to a manager I was told to pay the $4,000 job. This is not normal wear and tear. They treated as if it were putting the lives of many in jeopardy. It is my only means of transportation going to chemotherapy appts. Thank you for making a cancer patient feel welcome in your community. Person I worked with was polite, but could not have a manager approve the work. Nor would they reach out to Ford corporate for a replacement vehicle which should have been replaced in 2012. More
by Deborah
Employees Worked With
Lynda Caffey, Alaina Conner, Cedric Edwards, Christy Gailey, Stan Jackson, Noah Langan, Paul Lyons, Daryl Ostrovsky, Austin Oyathelemi, Robbie Selz
October 10, 2020
My husband called ahead telling him the vehicle we wanted to purchase. By the time we got there the vehicle was upfront and he was ready to take care of us. Great experience, we would definitely come back in to purchase. By the time we got there the vehicle was upfront and he was ready to take care of us. Great experience, we would definitely come back in the future! And is was a plus that we was down to earth and attentive! More
by AWalker
Employees Worked With
Bryant Milon
October 10, 2020
Vernon was my sales associate and he was on time, to the point, and just a pleasure to work with when buying my pre-owned Mustang. He took excellent care of me and I would definitely come back. point, and just a pleasure to work with when buying my pre-owned Mustang. He took excellent care of me and I would definitely come back. More
by Dave
Employees Worked With
Vernon McDonald
