Gwinnett Place Ford

i have always received excellent service with great results. Programs in place are really great. all the service people are courteous and helpful and i would recommend them to everyone. results. Programs in place are really great. all the service people are courteous and helpful and i would recommend them to everyone. More

NEEDED A NEW TIRE--FRANK AND BILL BLANKENSHIP WERE MOST HELPFUL-QUICKLY FOUND THE RIGHT TIRE AND PUT IT ON MY EXPLORER IN A VERY SHORT PERIOD OF TIME. COULDN'T BE MORE PLEASED WITH THE ASSISTANCE AND SERV HELPFUL-QUICKLY FOUND THE RIGHT TIRE AND PUT IT ON MY EXPLORER IN A VERY SHORT PERIOD OF TIME. COULDN'T BE MORE PLEASED WITH THE ASSISTANCE AND SERVICE PROVIDED--I'LL BE BACK AND WILL RECOMMEND TO OTHERS. More

Cedrick was very friendly , courteous, and knowledgable. My service turnaround was quick and efficent. I would be more than happy to return to this dealership. My service turnaround was quick and efficent. I would be more than happy to return to this dealership. More

I own a 2010 Lincoln Navigator and used Gwinnett Place Ford for regular service for my vehicle. I was greeted with a friendly smile and am very satisfied with the service. When I picked up my car the at Ford for regular service for my vehicle. I was greeted with a friendly smile and am very satisfied with the service. When I picked up my car the attendant answered some questions for me and was very cordial. I will continue to use this place for the care of my car. More

I inquired about a used vehicle online and was given a price via email which was slightly higher than what Edmunds.com said the vehicle was worth at Dealer Retail. After test driving the vehicle, I meet price via email which was slightly higher than what Edmunds.com said the vehicle was worth at Dealer Retail. After test driving the vehicle, I meet with the internet manager Angell to discuss price, after some negotiation we agreed upon the quoted price in my email as an out the door price. John (the inventory manager) then entered the picture and said that they couldn't sell the vehicle at the price quoted (in email) or agreed to (onsite). After some discussion about my feelings that I had been misled about pricing, I was given a second price which was $450 higher than what I was quoted/agreed to. I was upset and took a few minutes to clear my head (I walked around the lot) during which time Angell spoke with the owner about the situation. When I came back in I told Angell that I would take the vehicle at the +$450 upcharge, I was then told that the owner wouldn't honor that price and the price was now +$2,000 higher. I left the dealership and will never purchase anything from Gwinnett Place Ford again eventhough this would have been the third vehicle that I had purchased from them. More

I purchased my 2011 Lincoln new from this dealer. I was/am extremely pleased with the salesman and service providers. I also appreciate the follow-up by the service department. I've had oil changes b was/am extremely pleased with the salesman and service providers. I also appreciate the follow-up by the service department. I've had oil changes but no other service has been needed on the car. More

Every time I come to the dealership (since I bought my car), I have been super pleased with the quality of the customer service. In particular, Frank has been friendly and approachable and seems to know car), I have been super pleased with the quality of the customer service. In particular, Frank has been friendly and approachable and seems to know what the customer likes! I have referred friends in the past and will certainly do it again whenever the opportunity arises. More

I have purchased and serviced my cars at Gwinnett Ford since 1998. Regardless of the staff, from Sales to Service, I have always received extraordinary service. I recently met the new Service Manager, Fra since 1998. Regardless of the staff, from Sales to Service, I have always received extraordinary service. I recently met the new Service Manager, Frank Mercardante, and he exceeded my expectations of service. What i like best about the service department is that they have quick excellent work. More

I am very happy with the new Quick Lane added to the Dealership! This has helped me get quick and efficient service. Everyone is very nice and makes you feel like you matter to them. Thank you! Dealership! This has helped me get quick and efficient service. Everyone is very nice and makes you feel like you matter to them. Thank you! More

I've purchased several new Fords in the past few years, and I will only work with Gwinnett Place Ford in the future. Best price and best customer service in the business when it comes to buying a vehicle, and I will only work with Gwinnett Place Ford in the future. Best price and best customer service in the business when it comes to buying a vehicle, and Toni will handle everything you need in service after the purchase. Thanks, Tom Schaefer 1/24/12 More