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Gwinnett Place Ford

Duluth, GA

4.5
2,385 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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Showing 2,385 reviews

August 19, 2022

Sales dept was extremely helpful in the buying process. Service dept here is excellent as well. Ask for Charles. More

by Tricked out Rubicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Swank
Aug 22, 2022 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 16, 2022

Great experience! !!!! Will tell all of my friends and family. Thank you very much for your attention and concern to satisfy. More

by Mljones147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 18, 2022 -

Gwinnett Place Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 16, 2022

Setting up the appointments for my cars to be serviced was a dream. Then on the service date both cars were serviced ahead of the expected completion time. We were also kept updated on progress throug More

by The Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry and Daphne
Aug 17, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

August 12, 2022

Great dealer and Service. I have never been happier with a Auto dealer. They're awesome people. More

by Rhall779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri De Young
Aug 15, 2022 -

Gwinnett Place Ford responded

Thank you for your positive feedback, from all of us here at Gwinnett Place Ford!

August 08, 2022

Kerri De Young is the person that help as. am really great full to her she answered all the questions I had and I will be doing all my future appointments with her she is really professional a More

by Kevin arroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri De Young , Cedric Edwards, Javier Suazo, Charles Swank
Aug 09, 2022 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 06, 2022

Jason Henry did a great job! I love the deal we got. No pressure, no push to buy things we didn’t need. There was an issue on the paperwork and they addressed it quickly without More

by robertlylethompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Henry
Aug 09, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

August 06, 2022

Thank you Ford stuff for your help and your readiness fixing my Ford Fusion Hybrid 2011. It had took a week instead of two but for the result it is worth it! More

by niluilie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mick
Aug 09, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

August 05, 2022

Cedric Edwards, my Service Advisor, always gives me great advice. As a single woman, I feel confident that he is telling the truth. He always answers my questions. My car runs well. More

by revharrietb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Aug 09, 2022 -

Gwinnett Place Ford responded

Thank you for your positive feedback!

August 05, 2022

When you have good leadership, you are always going to have great employees trust me! More

by Patrick404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri DE YOUNG
Aug 09, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

August 04, 2022

I found this dealership extremely rude & unprofessional. They tried to tell me there was something wrong w my current vehicle that I was trading in, when there’s absolutely nothing wrong with it. And when w More

by ab
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikhail Granovsky
Aug 05, 2022 -

Gwinnett Place Ford responded

Ab, thank you for sharing and we can always improve our customer experience. We are more than glad to follow up personally with you directly, to review and discuss. Please reach out to Stuart Sliva at ssliva@vtaig.com with your first and last name to discuss what we can do to help.

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