
Gwinnett Place Ford
Duluth, GA
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I came in for a oil change and I mentioned that I received a recall notification but forgot to bring it with me. Cedric said no problem, he looked it up and got it taken care of right then. It only t received a recall notification but forgot to bring it with me. Cedric said no problem, he looked it up and got it taken care of right then. It only took a few extra minutes and I walked out with a great peace of mind. More
Took my truck in for a recall repair. My keys were locked in the vehicle by accident after I left and I had to go back with a spare key. My service rep made the experience feel minor beca My keys were locked in the vehicle by accident after I left and I had to go back with a spare key. My service rep made the experience feel minor because of her great attitude and understanding of the inconvenience to me. Never thought I would be saying it was not a bad experience. In fact it was one of my most pleasurable experience taking my vehicle in for service. More
Cristian was the best service advisor I've worked with. He went above and beyond to make sure I was taken care of. He knew exactly what I expected and needed from my visit. Would highly recommend Cristian He went above and beyond to make sure I was taken care of. He knew exactly what I expected and needed from my visit. Would highly recommend Cristian as anyone's direct contact as their liaison to Gwinnett Place Ford. More
Excellent follow through and great communication. The service group followed through in a great way. The service group followed through in a great way. More