Gwinnett Place Ford

Excellent service department, fast service! Got me in right on time. Good service techs. Done Got me in right on time. Good service techs. Done More

They did not make any attempts to contact me. I have yet to hear from them. I have yet to hear from them. More

Great service department and customer service on my vehicle. I really appreciate it always great. vehicle. I really appreciate it always great. More

The service at this dealership is always excellent and their staff very helpful. I would definitely recommend Gwinnett Place Ford if you're looking to service your car or buy a new or pre-owned vehicle. their staff very helpful. I would definitely recommend Gwinnett Place Ford if you're looking to service your car or buy a new or pre-owned vehicle. More

The Service Advisor Cedric and the technician did a great job on assisting us with a van that we were thinking about buying from a used car lot. Thanks to them and the estimate, we were convinced that it was job on assisting us with a van that we were thinking about buying from a used car lot. Thanks to them and the estimate, we were convinced that it was not a safe vehicle. We appreciate your time and attention to detail! :-) More

my car shakes after being driven for while in traffic where is a lot of stopping and going, after taking my vehicle to your dealership the conclusion was that the clutch needs to be replaced, needless to where is a lot of stopping and going, after taking my vehicle to your dealership the conclusion was that the clutch needs to be replaced, needless to say over a year after I am still waiting for that repair to take place and every time I bring this up, they do have a different excuse they even had me going out of my way to bring it to mall of georgia ford. Now last time they had my vehicle for about 4 -5 days and no repair was done I was told that I will have to leave my car for several weeks and even months, how crazy is that? What am I supposed to do without a car for that long? I purchased an extended warranty for my car that will cover my repairs and even than they seemed to be giving me the run around, for that I DO GIVE GWINNETT FORD A 1 I GIVE IT A 0 IF I COULD. I am now contemplating the idea of trading for a Toyota or Honda or anything else other than a Ford quite dissatisfied More

Very professional and solved my issue. Cedric was excellent. He took the time to really understand the problem. Cedric was excellent. He took the time to really understand the problem. More

gave me a good deal! ricardo lopez was mysales person, he did a grear job ricardo lopez was mysales person, he did a grear job More

I came in for a oil change and I mentioned that I received a recall notification but forgot to bring it with me. Cedric said no problem, he looked it up and got it taken care of right then. It only t received a recall notification but forgot to bring it with me. Cedric said no problem, he looked it up and got it taken care of right then. It only took a few extra minutes and I walked out with a great peace of mind. More

Took my truck in for a recall repair. My keys were locked in the vehicle by accident after I left and I had to go back with a spare key. My service rep made the experience feel minor beca My keys were locked in the vehicle by accident after I left and I had to go back with a spare key. My service rep made the experience feel minor because of her great attitude and understanding of the inconvenience to me. Never thought I would be saying it was not a bad experience. In fact it was one of my most pleasurable experience taking my vehicle in for service. More