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Gwinnett Place Ford

Duluth, GA

4.5
2,384 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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Showing 2,384 reviews

November 04, 2022

Have always had a great experience with the people at Gwinnett Ford. Left my last dealership and moved all the work to Gwinnett. Everyone is pleasant and very personal. More

by rachelwahl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Delgado and Glenn Peterson
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 03, 2022

Completed the job sooner than promised. Took good care of my truck. Recommend them for sales and service. More

by wadams4080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

October 21, 2022

Excellent service department, fast service! Got me in right on time. Good service techs. Done More

by Fayeg924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 28, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

October 17, 2022

They did not make any attempts to contact me. I have yet to hear from them. More

by Kgun007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikhail Granovsky, Phillip Hildner, Nadav Kersey, Darian Atkinson, Roxanne Castillo, Jeff Clark, Ivan Clarke, Vernon McDonald, Arthur Melman, Herbert Michael
Oct 19, 2022 -

Gwinnett Place Ford responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Alaina Conner, at 770-813-6646 to discuss what we can do to help.

October 14, 2022

Great service department and customer service on my vehicle. I really appreciate it always great. More

by ms.kbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chandler, Bryant Milon, Charles Swank
Oct 17, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

October 12, 2022

The service at this dealership is always excellent and their staff very helpful. I would definitely recommend Gwinnett Place Ford if you're looking to service your car or buy a new or pre-owned vehicle. More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ahlfinger , Cedric Edwards, Javier Suazo
Oct 13, 2022 -

Gwinnett Place Ford responded

Vic, thank you for the 5-star review!

October 11, 2022

The Service Advisor Cedric and the technician did a great job on assisting us with a van that we were thinking about buying from a used car lot. Thanks to them and the estimate, we were convinced that it was More

by Myhondadealer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric's assistant service advisor , Cedric Edwards
Oct 11, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

October 10, 2022

my car shakes after being driven for while in traffic where is a lot of stopping and going, after taking my vehicle to your dealership the conclusion was that the clutch needs to be replaced, needless to More

by Isabel Castano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Edwards, Charles Swank
Oct 11, 2022 -

Gwinnett Place Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Alaina Conner, at 770-813-6646 to discuss what we can do to help.

October 08, 2022

Very professional and solved my issue. Cedric was excellent. He took the time to really understand the problem. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Oct 11, 2022 -

Gwinnett Place Ford responded

Thank you for the positive review!

October 06, 2022

gave me a good deal! ricardo lopez was mysales person, he did a grear job More

by rol4heath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ricardo lopez
Oct 07, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

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