Gwinnett Place Ford
Duluth, GA
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The 2021 F-150 that I drove and hour to test drive and buy had and issue. The AC would not blow cold when turned on. This was a gold certified vehicle? The salesman said oh well we can fix that. That tru buy had and issue. The AC would not blow cold when turned on. This was a gold certified vehicle? The salesman said oh well we can fix that. That truck should not have been on the lot or online until it was repaired. I have been shopping for a truck now for a few months. I will just say the first impression of this dealership was not a good one unfortunately. More
Hidden fees AFTER price of vehicle. The phrase they used is "Optional Dealer Added Accessories"...over $3000 worth of them. I asked for a detailed list of those and it was tires and lab The phrase they used is "Optional Dealer Added Accessories"...over $3000 worth of them. I asked for a detailed list of those and it was tires and labor associated with the tires and suspension. When I got the price of the vehicle I assumed the tires were a part of the price. They were quick to respond and courteous. Did not necessarily try to hide it. This is the kind of stuff people need to be aware of and look for in the final numbers.. More
The service representative was professional and curious. Was a pleasure to work with. However, the amount of time involved to inspect and service my car for the recall, was exceptionally long. Was a pleasure to work with. However, the amount of time involved to inspect and service my car for the recall, was exceptionally long. More
Have always had a great experience with the people at Gwinnett Ford. Left my last dealership and moved all the work to Gwinnett. Everyone is pleasant and very personal. Gwinnett Ford. Left my last dealership and moved all the work to Gwinnett. Everyone is pleasant and very personal. More