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Gwinnett Place Ford

Duluth, GA

4.5
2,382 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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Showing 2,382 reviews

December 05, 2022

Very friendly and courteous and help explained everything to me that I needed to know to get the work done More

by Deborah Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duke
Dec 08, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 29, 2022

The 2021 F-150 that I drove and hour to test drive and buy had and issue. The AC would not blow cold when turned on. This was a gold certified vehicle? The salesman said oh well we can fix that. That tru More

by Kris
Recommend Dealer
No
Employees Worked With
Cris - 1 star
November 20, 2022

A very very good customer service from Mr Manny in the service center thank you for helping me out. More

by kevinpayne266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Manny in service center
Nov 22, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 20, 2022

Great service thanks very professional I am very satisfied quick and precise work muy car 🚘 is running as I expected More

by Joseyclarisapaniagua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Nov 22, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 15, 2022

Hidden fees AFTER price of vehicle. The phrase they used is "Optional Dealer Added Accessories"...over $3000 worth of them. I asked for a detailed list of those and it was tires and lab More

by truckowner
Recommend Dealer
No
Employees Worked With
Salesman Name Unknown
Nov 15, 2022 -

Gwinnett Place Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Stuart Sliva at ssliva@vtaig.com to discuss what we can do to help.

November 09, 2022

The service representative was professional and curious. Was a pleasure to work with. However, the amount of time involved to inspect and service my car for the recall, was exceptionally long. More

by TeagueEnt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rue
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 08, 2022

Mike greeted me and kept me appraised the whole time! Awesome service, fast and top quality More

by Dawktiger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Higham
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 04, 2022

I've been to a few Ford dealerships in my time and Gwinnett is by far the best for service. Thanks Manny! More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny. In Service
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 04, 2022

Have always had a great experience with the people at Gwinnett Ford. Left my last dealership and moved all the work to Gwinnett. Everyone is pleasant and very personal. More

by rachelwahl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Delgado and Glenn Peterson
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

November 03, 2022

Completed the job sooner than promised. Took good care of my truck. Recommend them for sales and service. More

by wadams4080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Nov 10, 2022 -

Gwinnett Place Ford responded

Thank you for your positive review!

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