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Gwinnett Place Ford

Duluth, GA

Overview
Reviews
4.5
2,384 Reviews
Call Dealership (404) 418-6877
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3230 Satellite Boulevard

Duluth, GA

30096

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Showing 2,384 reviews

February 04, 2023

Thank you for taking time out to tale care of my baby(car)Mike Dukes always go up and beyond to make sure I'm satisfied with my services😊😊🥰 More

by Sherriecunningham701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dukes
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 03, 2023

Horrible service department. They said I needed a new engine . Took it into my mechanic thru fixed what they messed up on ! Do not trust the service department. You’ve been warne More

by Never buy a Ford again
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alaina Conner
Report | Print
February 01, 2023

Great customer service. Knowledgeable Service Advisors & mechanics. I will certainly bring my car back to Gwinnett Place Ford! More

by P. Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Andrews
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

February 01, 2023

Mike my service manager was super. He took good care of me. Always kept me in informed of what was going on with my truck. He won me over and now on I’ll be bringing my truck here to g More

by Petekontoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , service manager.
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

January 24, 2023

This place is awesome! !! I recommend the service staff because they get the job done and don’t try and oversell. More

by andrew_felder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Swank
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Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

January 21, 2023

I am very satisfied with the professional service received at service department on repairs at Gwinnet Place Ford. More

by ajandrew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Herrity
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

January 21, 2023

Service department provided excellent service. The service writer was very helpful and professional. Thank you. More

by Glockerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive review!

January 20, 2023

I was referred by a former employee and all I can say is I'm disappointed. I feel my advisor wasn't very friendly and didn't even really try! More

by Ash_1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

January 19, 2023

Fantastic customer service and overall a wonderful experience. I would highly recommend your dealership to friends and family. More

by sherylldoiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Lewis
Report | Print
Feb 09, 2023 -

Gwinnett Place Ford responded

Thank you for your positive feedback!

January 14, 2023

Great service from Gwinnett Place Ford! From their car sales men to their service advisors to their technicians. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Report | Print
Jan 18, 2023 -

Gwinnett Place Ford responded

Thank you for the positive review!

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