Gwinnett Place Ford

Corey in service did an excellent job with greeting to sending auto health report, to letting me know the truck was ready for pickup. Excellent communication sending auto health report, to letting me know the truck was ready for pickup. Excellent communication More

The team was professional, and kind. They identified with the needs of the vehicle. They weee prompted and finished on time. They identified with the needs of the vehicle. They weee prompted and finished on time. More

Once again the service performed was quick, efficient, and successful. A difficult to diagnose problem was found and corrects. and successful. A difficult to diagnose problem was found and corrects. More

I really Love this Dealership . They treat the customers great. I Look forward to a great relationship with them. They treat the customers great. I Look forward to a great relationship with them. More

Cedric truly went above and beyond! He was wonderful for all the help and making sure everything was taking care of properly! Thank you! :) He was wonderful for all the help and making sure everything was taking care of properly! Thank you! :) More

The dealership does an overall great job with their customers and how they treat their customers. Specific to my issue there was an issue with the lug nuts being too swollen to be removed without damag customers and how they treat their customers. Specific to my issue there was an issue with the lug nuts being too swollen to be removed without damaging them. So, I was told the charge to replace them along with labor I assume was $145!!! My question for Ford is why use aluminum lug nuts that have a tendency to swell when there are cheaper options like high polish steel lug nuts that can be used and don’t have this issue since steel is far less malleable than aluminum other than to have your customers pay for them to be removed and replaced periodically and that’s NOT what I would expect from the dealership that I’ve trusted to purchase two different vehicles from. More

Marcus in service was there to help as soon as I pulled in. He took my information and let me know he would contact me and did so without checking. Thanks for the help in. He took my information and let me know he would contact me and did so without checking. Thanks for the help More

Service technicians always explain the work being done to your car. They have a good waiting area where you can wait for your service to be completed. your car. They have a good waiting area where you can wait for your service to be completed. More

Excellent customer service. The best since owning a Ford vehicle. Thank you very very much. Chow! The best since owning a Ford vehicle. Thank you very very much. Chow! More