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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

October 14, 2022

I worked with Jeff who is not listed below but he was amazing in communicating with me the entire time thank you so much Jeff. Everyone at Hyundai as well thank you More

by Thank You
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 16, 2022 -

Gurnee Hyundai responded

Thanks for sharing your experience with Gurnee Hyundai. Jeff and our team appreciate your business and hope to see you again soon!

October 05, 2022

Bought a new car today Anna and Leo were very helpful! Had a great experience! More

by Betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia
Oct 06, 2022 -

Gurnee Hyundai responded

Congratulations, Betsy, on your new vehicle purchase. We are ecstatic to learn that our Sales Team were very helpful providing you with a great car-buying experience. Enjoy!

September 27, 2022

I went to Gurnee Hyundai because another dealership did a horrible job on my car. The other dealership did not properly put one of my tires back on the car so it was within 3 inches of flying off my car whi More

by ksmithartist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel (Service Advisor)
Sep 28, 2022 -

Gurnee Hyundai responded

Thanks for your feedback on your recent visit to Gurnee Hyundai. It is great to hear that we were able to assist you and that you had such a positive experience. We look forward to having you as a valued customer for years to come!

September 21, 2022

Tomy was very helpful in assisting me and made me feel welcomed. I will come back More

by Jjgallegos826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
Sep 22, 2022 -

Gurnee Hyundai responded

Thank you for your kind words and we're happy we could help. We want all of our customers to feel this way when visiting Gurnee Hyundai! We hope to be of service to you again.

September 19, 2022

i did receive the best customer service in this dealer. I been in so many places in my life but I loved the service and also knowledge that my advisor has. His name is Tommy. Gray place to go if you have a More

by rvardeh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis, Tomy Lazzar
Sep 20, 2022 -

Gurnee Hyundai responded

Thank you so much for the 5-star rating, Rvardeh. We greatly appreciate you choosing to stop by Gurnee Hyundai to see what we have to offer!

September 01, 2022

2014 Hyundai Sonata SE needed repairs. Excellent Service. Big thanks to Jeff Vollmer and the service team. More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vollmer (excellent service rep)
Sep 02, 2022 -

Gurnee Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2022

Roger and Pasha were great to work with. They worked with us as friends and not as employees who are paid to do so. We would highly recommend working with these two guys if your car shopping More

by Lorenzo S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger De Vito, Pasha Nazarov
Sep 01, 2022 -

Gurnee Hyundai responded

Thank you for giving us 5 stars, Lorenzo. We're glad to see our team worked hard for you during your visit to Gurnee Hyundai. We hope you have a fantastic day.

August 29, 2022

I worked with Tomy, he was very professional and took are of the service and kept me informed. Thank you! More

by nordkapph20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
Aug 30, 2022 -

Gurnee Hyundai responded

Thank you so much for your kind words for Tomy, and for taking the time to leave us this wonderful feedback!

August 23, 2022

Worked with Brian Ziolko on lease of new Palisade and everything went real smooth. Very professional and helpful. Very happy with new Palisade. More

by lffreeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
Aug 24, 2022 -

Gurnee Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian and our team here at Bob Rohrman's Gurnee Hyundai.

August 18, 2022

From the greeting as we parked to the drive out the lot w/our new Genesis, the whole experience was positive. Thank you especially to Brian who answered ALL my questions patiently and to manager Jared who More

by Jill B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
Aug 21, 2022 -

Gurnee Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Jill, and we thank you for choosing Bob Rohrman's Gurnee Hyundai!

Aug 23, 2022 -

Gurnee Hyundai responded

Jill, nothing makes us happier here at Gurnee Hyundai than receiving reviews like yours. We are delighted to learn our Sales Team went above and beyond to ensure you had a great experience. We work tirelessly to always provide the best possible service to our customers. Congratulations on your new Genesis and please don't hesitate to reach out to us for any future needs.

Aug 23, 2022 -

Gurnee Hyundai responded

Jill, nothing makes us happier here at Gurnee Hyundai than receiving reviews like yours. We are delighted to learn our Sales Team went above and beyond to ensure you had a great experience. We work tirelessly to always provide the best possible service to our customers. Congratulations on your new Genesis and please don't hesitate to reach out to us for any future needs.

Aug 23, 2022 -

Gurnee Hyundai responded

Jill, nothing makes us happier here at Gurnee Hyundai than receiving reviews like yours. We are delighted to learn our Sales Team went above and beyond to ensure you had a great experience. We work tirelessly to always provide the best possible service to our customers. Congratulations on your new Genesis and please don't hesitate to reach out to us for any future needs.

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