Gurnee Hyundai

Tommy L. understood my frustration when I called in for service. The back hatch pumps malfunctioned for a second time and needed to be replaced. He got my car understood my frustration when I called in for service. The back hatch pumps malfunctioned for a second time and needed to be replaced. He got my car in and out in under four hours which I truly apprecated. More

The best car experience EVER! We bought our Santa Fe after never having owned or driven a Hyundai. Chester Nichols was the best sales person we have worked with. He knew EVERYTHIN We bought our Santa Fe after never having owned or driven a Hyundai. Chester Nichols was the best sales person we have worked with. He knew EVERYTHING about the Santa Fe and took time to explain all the features. Chester's presentation was Amazing. Sold us on the car. He helped us to buy the car and he was clear and open about the pricing and the paperwork. Best experience we have ever had. More

They were really friendly and made the whole buying process less stressful for me. Thank you Chester for the great conversation on documentaries while we were waiting! process less stressful for me. Thank you Chester for the great conversation on documentaries while we were waiting! More

My recall was completed, and I was informed that my new alternator, put in elsewhere, was faulty. I'm grateful to the service department for catching that so I can go back to the original repair shop to ha alternator, put in elsewhere, was faulty. I'm grateful to the service department for catching that so I can go back to the original repair shop to have it replaced. Radoslaw Chromniak was great at explaining the issue and helping get me out quickly! Great customer service! More

I do NOT recommend that you purchase a car from this dealership. They use deceptive practices- for example, they advertised a car at a certain price on this website and then added close to $5000 worth o dealership. They use deceptive practices- for example, they advertised a car at a certain price on this website and then added close to $5000 worth of "accessories" to the price once we were at the dealership'. Salesman Roger D is nothing but a con man. Additionally, their customer service is perhaps the poorest I have ever seen. Leonides, in management, is condescending and disrespectful, and he blatantly lied about the ways that cars are priced- telling us that we just don't know how things are done in this industry. He is sexist and patronizing and you will leave the dealership feeling like you need a shower from the sleaziness. This is the worst experience I have EVER had with a car dealership- and I have bought many cars. More

Ajmal and Jorge did a wonderful job, I will be coming back for future business back for future business More

Radoslaw made me feel welcomed upon my arrival. He kept me informed on the progress and completion of the service. Well Done & Thank You He kept me informed on the progress and completion of the service. Well Done & Thank You More

Tommy was great and so is Antim. We had Antim as our advisor when our motor was being replaced. We had Antim as our advisor when our motor was being replaced. More

My experience at the dealership was great what I was having done was going to take about two hours instead of having to wait until they finished they provided me with a shuttle to my house and then they having done was going to take about two hours instead of having to wait until they finished they provided me with a shuttle to my house and then they came back and picked me up,it was a pleasant experience and the driver was very professional and polite. More

Tommy, our service technician is amazing. His knowledge of our vehicle, the attention he pays to getting it done right, and communication, are all top tier. His knowledge of our vehicle, the attention he pays to getting it done right, and communication, are all top tier. More