Gurnee Hyundai

I wasn’t anticipating buying a Hyundai today, but the salesman, Scott, and the Used Car Manager Sean, were great. They seemed to work with me and be flexible to get me a great deal. I bought the model o salesman, Scott, and the Used Car Manager Sean, were great. They seemed to work with me and be flexible to get me a great deal. I bought the model off the showroom floor with 23 miles on it. I was so excited when it was all done to own a 2013 Veloster. Then, I drove it home. I discovered that quite a few things didn’t work, one being the turn signals on the interior and exterior of the car, the interior dashboard lights and the “Class –leading” Multimedia Touchscreen. Clearly this has something to do with the fact that the car was in the showroom and the battery was understandably disconnected. I realize that this was a simple oversight, however this was EXTREMELY frustrating, and really, a devastating experience to buy something so expensive and have it not work properly. When I returned later to pick up my old car, the General Manager, the Finance Manager and another gentleman were there with another customer. This was after hours, and they were still dedicated to their customers. They let me in and tried to problem solve with what they could at that hour, including being dishonest with me. They told me the title was already submitted to the state and can’t be recalled, which seems odd considering it was 7:00 P.M. on a Saturday night when I signed the paperwork and it is Sunday today. It will be interesting to see how they rectify this situation.…..stay tuned. More

I recently purchased my first new car and had a great experience at Gurnee Hyundai! I had visited other dealerships in my search and by far was the most impressed with the service I received here--defini experience at Gurnee Hyundai! I had visited other dealerships in my search and by far was the most impressed with the service I received here--definitely recommend! More

I looked all over for a mustang cobra and finally found I looked all over for a mustang cobra and finally found one at Gurnee Hyundai, my salesman Gary Sanders was surprising knowledgable about not only th I looked all over for a mustang cobra and finally found one at Gurnee Hyundai, my salesman Gary Sanders was surprising knowledgable about not only the car but the after market and upgraded products this car had in it. He didn't talk to me like a salesman but as a friend giving advice, it was a very relaxed experience. I have recommended this dealership to numerous people and told them for a great sales experience see Gary at Gurnee Hyundai. Thank you Gary and sales, service, and management team for all the help not in finding my car, but giving me a car buying experience that was stress free. More

great customer service.Gary was very helpful and willing to take the time to explain all my questions. wasnt pushy and it was the first place I felt like they really wanted to sell me what I wanted. more th to take the time to explain all my questions. wasnt pushy and it was the first place I felt like they really wanted to sell me what I wanted. more than pleased with my experience and would recommend him to anyone. More

I had a great experience at Gurnee Hyundai. The sales staff was extremely knowledgable and helpful. I've taken my car in for service a number of times and have always been pleased with the service too. staff was extremely knowledgable and helpful. I've taken my car in for service a number of times and have always been pleased with the service too. More

I walked in and right away I was asked by Gary Sanders how I was doing and what I was looking for. I didn't feel like I was being conned in price of any cars I looked at at all or anything. I would defini how I was doing and what I was looking for. I didn't feel like I was being conned in price of any cars I looked at at all or anything. I would definitely recommend Gurnee Hyundai to anyone looking for a new/used car, and have recommended them to a few of my friends already. More

I had been looking into cars because I wanted to update on a new or newer used vehicle. Hyundais have been catching my eye as of late so I stopped in at Gurnee Hyundai. When I pulled in and parked to look on a new or newer used vehicle. Hyundais have been catching my eye as of late so I stopped in at Gurnee Hyundai. When I pulled in and parked to look around this gentleman Gary approched me. I was kind of hoping that no one would approach me for a bit cause I hate when I have salesmen all over my back. Gary didnt do that he hung back answered my questions with confidence in his knowlege which impressed me. I took my time in looking at vehicles and Gary never even looked at other people that were coming in didnt rush me. Then when I found saw a Genesis in my price range we went on a test drive and when we got back it didnt take long where Gary got a deal that I could live with so I drove off in my new/used Genesis. Gary made this car buying experiance the best one Ive had and I have bought cars from dealerships before where it took all day not this time! More

Very knowledgeable on the cars. Presented him self well and didn't get the feeling like I was being pressured in buying a car made me feel like a friend rather than just another customer and didn't get the feeling like I was being pressured in buying a car made me feel like a friend rather than just another customer More

Gary made the process of buying my car easy and pretty much stress free. He was very friendly and had a great personality. Overall I'm satisfied with the results and would recommend him to anyone looking much stress free. He was very friendly and had a great personality. Overall I'm satisfied with the results and would recommend him to anyone looking to buy a car. More

I am so happy about the service that I receive and how they were willing to do anything that need to get me my car. I am in love with my car. they were willing to do anything that need to get me my car. I am in love with my car. More