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Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
646 Reviews
As the new owners of the ALL NEW Gurnee Chrysler, Jeep, Dodge and RAM dealers, our staff wants you to feel welcome to browse our online inventory of cars, and our new showroom and used car lot. At Gurnee Chrysler Jeep Dodge Ram, when you make the drive from Antioch, Crystal Lake and Chicago, we appreciate your business. We'll show it with a no-pressure sales team full of knowledge and ready to help.
In exploring the new 2017 Jeep, Dodge, Chrysler and RAM inventory available at our Gurnee-area showroom, you'll find everything from classic picks to new favorites, including the Chrysler Pacifica , Dodge Durango, Jeep Cherokee, RAM 1500 and many more! Start researching with our online inventory, or the local Gurnee Chrysler Jeep Dodge RAM team is always happy to share specs, compare different models and present you with other options that might also suit your lifestyle. You will drive away happy.
Pre-Owned Cars and Used Chrysler, Jeep, Ram, Dodge Cars in Gurnee at our Used Chrysler, Jeep, Dodge, Ram Dealership
If a new car isn't what you're looking for, our dealership is proud to bring you a large selection of used cars from Chrysler, Jeep, Dodge, Ram and many others from today's top auto manufacturers. If you are looking for used cars in Gurnee, look no further! Our dealership is trusted around Antioch, Crystal Lake and Chicago for our exceptional assortment and long-term satisfaction, we are the right choice if you're looking for a used car in Gurnee. For a more intimate pre-owned vehicle buying experience visit Gurnee Dodge Chrysler Jeep in person at 7255 Grand Ave Gurnee, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 646 reviews
December 02, 2022
Go elsewhere for service and recalls. Over the past year we’ve had 2 recalls on our vehicle. We’ve scheduled appointments and had to bring in our vehicle 4 SEPARATE TIMES to this dealersh Over the past year we’ve had 2 recalls on our vehicle. We’ve scheduled appointments and had to bring in our vehicle 4 SEPARATE TIMES to this dealership for the recalls to be managed and they’re still not completed. There’s been a different excuse every time (understaffing, the only tech who’s licensed to do the work was on vacation, too busy, an alert had to be dealt with before the recall). I get it, surprises come up, but there seems to be a problem EVERY time. We were told we would be given a loaner vehicle because of all of the inconvenience, but on the day of the most recent service, they said they’re out of vehicles. More
by Triebs
Employees Worked With
October 29, 2022
Richard E Clark was my service advisor. He was friendly and always very courteous to me. My right headlight was not working. The problem was solved when he found that the light module-bod He was friendly and always very courteous to me. My right headlight was not working. The problem was solved when he found that the light module-body controller required replacing. I would work with him again. More
by rdogden35
Employees Worked With
Richard E. Clark was very friendly and always courteous. Helped me get headlight problem solved.
August 01, 2022
My Truck has been in the service center since June 15, 2022. I was promised to have my truck complete by July 7th before my vacation. Mind you they worked on my truck for the same issue and obviously di 2022. I was promised to have my truck complete by July 7th before my vacation. Mind you they worked on my truck for the same issue and obviously did not fix it. Douglas does not keep you informed as he said he will. If he would have told me a week early the parts were not going to be in i would have canceled my vacation and i would have been at least refunded my stay. then i was promised that the parts will be in July 11th. then i was promised July 29th. As of today as i am writing this review, i still don't have my truck, even though they have the parts and have had them for several weeks. more management! More
by Timothy House
Employees Worked With
April 26, 2022
The Sales Team was very good. The Finance Team tried VERY hard to sell me things that I was never interested in. This included having an outstanding personal credit rating but t The Finance Team tried VERY hard to sell me things that I was never interested in. This included having an outstanding personal credit rating but trying to screw me with an UNBELIEVABLE high interest rate. You are much better off finding your own financing. More
by richardcundy
Employees Worked With
Santiago
April 26, 2022
Douglas at the Gurnee location was professional and got my repairs done. They did not complete the interior cleaning as promised, but can call back and schedule this. my repairs done. They did not complete the interior cleaning as promised, but can call back and schedule this. More
by reinertdanielp
Employees Worked With
Douglas
April 19, 2022
I had a great experience at the dealership. Very friendly and did great work on my car. I will be going back to them to get work done on my car from now on. Very friendly and did great work on my car. I will be going back to them to get work done on my car from now on. More
by compass
Employees Worked With
Alex
April 19, 2022
Doug Adams is the best at customer service and extremely personal-he always makes me feel like I am the only customer he is taking care of with frequent updates on my Jeep. He is doing it right! personal-he always makes me feel like I am the only customer he is taking care of with frequent updates on my Jeep. He is doing it right! More
by Berns.megan
Employees Worked With
Douglas Adams
