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Gurnee Chrysler Jeep Dodge Ram

Gurnee, IL

Overview
Employees
Reviews
Vehicles
4.5
646 Reviews
As the new owners of the ALL NEW Gurnee Chrysler, Jeep, Dodge and RAM dealers, our staff wants you to feel welcome to browse our online inventory of cars, and our new showroom and used car lot. At Gurnee Chrysler Jeep Dodge Ram, when you make the drive from Antioch, Crystal Lake and Chicago, we appreciate your business. We'll show it with a no-pressure sales team full of knowledge and ready to help. In exploring the new 2017 Jeep, Dodge, Chrysler and RAM inventory available at our Gurnee-area showroom, you'll find everything from classic picks to new favorites, including the Chrysler Pacifica , Dodge Durango, Jeep Cherokee, RAM 1500 and many more! Start researching with our online inventory, or the local Gurnee Chrysler Jeep Dodge RAM team is always happy to share specs, compare different models and present you with other options that might also suit your lifestyle. You will drive away happy. Pre-Owned Cars and Used Chrysler, Jeep, Ram, Dodge Cars in Gurnee at our Used Chrysler, Jeep, Dodge, Ram Dealership If a new car isn't what you're looking for, our dealership is proud to bring you a large selection of used cars from Chrysler, Jeep, Dodge, Ram and many others from today's top auto manufacturers. If you are looking for used cars in Gurnee, look no further! Our dealership is trusted around Antioch, Crystal Lake and Chicago for our exceptional assortment and long-term satisfaction, we are the right choice if you're looking for a used car in Gurnee. For a more intimate pre-owned vehicle buying experience visit Gurnee Dodge Chrysler Jeep in person at 7255 Grand Ave Gurnee, Illinois.
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7255 Grand Avenue

Gurnee, IL

60031

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Showing 646 reviews

February 20, 2023

Was greeted as soon as I walked in. Got me scheduled right away, and work was done in a timely manner. Doug kept me updated in regards to the work being done on my vehicle. More

by Rojaszn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams from Service
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February 15, 2023

Great customer service. They were thorough in checking up what your car needs to be done with regard to maintenance and considerate on your time. More

by franz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you, Franz, for this excellent rating and review! It's such a joy to read that you had a positive experience at our location and that our team provided you with a high caliber of service. We appreciate you stopping by and hope to have you back soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

February 10, 2023

I’ve purchased five vehicles from this dealer, last two were in 2018. Part of the deal when the 2018 vehicles were purchased was to get free oil changes for five years on each. Shortly there after new mana More

by L Scheuring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto in service department
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Feb 12, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us this superb rating and valuable insight. Here at Gurnee CJDR, our customer's feedback is extremely important to us, so we intend to use yours to continue improving. We appreciate you being a loyal customer and look forward to seeing you again soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

January 29, 2023

Douglas always on point with helping me. . and knows his customers. I was satisfied. Thanks More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Feb 05, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Red, thank you so much for being a loyal Gurnee CJDR customer! We are thrilled to know Douglas is always providing you with the exceptional service you deserve! We feel lucky anytime we have the opportunity to help kind people like yourself, and can't thank you enough for taking the time to share your experiences. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

January 27, 2023

It's the staff, they are very helpful, they listen to the customer and try to make a sound decision with the customers approval. and their service is first class!!! More

by jamesbenton0511
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Osorio And Fernanda a Sales Person! Both of them get five stars!!!
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Feb 05, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Reviews like this truly have us smiling from ear to ear! We do everything we can to ensure our customers receive a 5-star experience during every visit, so we are pleased to hear how helpful the staff has been. It's truly a pleasure to be of service to wonderful people like yourself, and we appreciate you choosing to shop with us! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

January 24, 2023

Went in for oil change and tire rotation. They were timely and courteous. Had a cup of coffee in the clean waiting room and they were nice to deal with. More

by darrela19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Angel
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Feb 05, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for your kind words Darela! We're truly grateful for your feedback. It's our pleasure to provide exceptional service to our guests, so we're glad to hear that this commitment was reflected in your visit. It was truly a joy to be of assistance to lovely customers like yourself, and we appreciate your choosing to do business with us. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

January 18, 2023

My go to service center for my Jeep. They genuinely care about the customer and can be trusted to do the right thing. More

by edcaban
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 22, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We can't thank you enough for being a loyal Gurnee CJDR customer! We truly appreciate you entrusting us to service your vehicle and leaving us such high praises for the service we provide. It's always a pleasure anytime we're able to be of assistance to lovely customers like yourself, and we look forward to having you back for any future needs. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

January 11, 2023

This dealership is customer service all the way. Our interaction with Doug in service was excellent. More

by Cartys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Jan 22, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Reviews like this one bring us so much joy to read! We strive to put customer service at the forefront of everything we do, so we are thrilled to hear of the fantastic service you've received from Doug and the rest of our staff. It's truly a pleasure anytime we have the opportunity to help kind customers like yourself, and we can't thank you enough for sharing your experiences. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

Jan 22, 2023 -

Cartys responded

I am so pleased with the service I received at Gurnee Jeep. Doug was a pleasure to work with. Gurnee Jeep is fortunate to have an employee like Doug. So many customers will benefit from his service Sandy McCarty

January 10, 2023

Este diler tiene gente amable y respetuosa y dan un buen servicio cada vez que voy hacerle un servicio a mi carro More

by Mendezmarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto
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Jan 22, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

¡Gracias por tomarse el tiempo para compartir su experiencia con nosotros! Nos esforzamos por brindarles a nuestros clientes un excelente servicio, por lo que es un placer leer su reseña. ¡Fue un placer ayudarte y esperamos tenerte de vuelta pronto! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

December 26, 2022

Carefully inspect the car when buying, I didn't think that there could be such things in a brand new car. More

by ESTIE LLC
Recommend Dealer
No
Employees Worked With
Patrick O'Donnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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