Gurnee Chrysler Jeep Dodge Ram

This dealer will scam you one way or another. Please don't buy from them. Go to Chrysler and ask about their 5-star dealer, which Gurnee Dodge is not one of them. They have a lot of complaints about sel don't buy from them. Go to Chrysler and ask about their 5-star dealer, which Gurnee Dodge is not one of them. They have a lot of complaints about selling a 100% cash back guarantee for their service, but when it's time for them to pay you back, if you haven't used the service guarantee, they don't pay you at all, and make up a story about it. You don't have to believe me, just go to the BBB(Better Business Bureau) and take a look for yourself! This is a shady dealer. More

I stopped by the dealership on Friday, June 3, 2011, to have a back light checked and they offered me a car wash. Was I in for a "big surprise!" The porter stole $300.00 dollars from my console and the ser have a back light checked and they offered me a car wash. Was I in for a "big surprise!" The porter stole $300.00 dollars from my console and the service manager wasn't very helpful in this serious situation. I filed a police report with the Gurnee Police Department. I highly recommend you never go to this dealership for anything. The porter should be taking your car through the car wash and nothing else!Instead of snooping through your vehicle! This young porter is a liar and the service manager should of done more in this situation. I am writing letters to the owner of this dealership, Dodge Company, and filing a report on this company through the better business bureau. I will also contact local newspapers. Never have anything valuable in your car, once you leave it. More

WTH (what the heck) My wife took her vehicle in for an oil change and noticed after she got her car back the this dealer had changed the plastic cover around her license plate to one that now says Gurnee oil change and noticed after she got her car back the this dealer had changed the plastic cover around her license plate to one that now says Gurnee Dodge and they did this without asking any permission. This is a dishonest action. What other dishonest things are they doing here? More

They did nothing for me. I took it in with a problem and said that my "great warrenty" they give with all their cars would not provide it. They gave some stupid reason and made me feel stupid. He talked to said that my "great warrenty" they give with all their cars would not provide it. They gave some stupid reason and made me feel stupid. He talked to me like I was an idiot and didn't respect me at all for being a women. He continued to talk down to me and only wanted to make a buck. I'm not giving them any of my money. More

My wife and I went to Gurnee Dodge because it was in our area.... The Biggest Mistake ever going there... We Purchase a Dodge charger SE and it did NOT have a spoiler so we ask if we could get one like we s area.... The Biggest Mistake ever going there... We Purchase a Dodge charger SE and it did NOT have a spoiler so we ask if we could get one like we seen on another Dodge charger Our sales guy said Yes.. So we Purchase The car this was July23 , 2008 Its NOW September14th and Our sales guy Jarred should be fired keeps telling us its on order....I would like to take the car back and cancel the deal ... Never buy a car without ALL the options you want getting them is a Nightmare.... More

My son ,Jeremy Blanchard, had to have an engine replaced because it locked up after an oil change. The service mgr told me that they could not determine what caused this problem while a tech named Michael a because it locked up after an oil change. The service mgr told me that they could not determine what caused this problem while a tech named Michael apparently told the insurance company for Fast Lane Lube Masters that it was caused by a lack of maintenance. Is the tech smarter than the boss? Also the transmission had problems when he picked the vehicle up that was not there prior to the engine swap. This was later found to be from shoddy tech work when changing out the engine. The lawyers will be straightening out these issues now. PS. It will be the last Dodge anyone in my family owns if this doesn't get resolved fairly. More