Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Starting with the first phone call and speaking with Mitch regarding price, to arriving at dealership and meeting with Robbie, our overall experience was great. The "dreaded" process of negotiating and Mitch regarding price, to arriving at dealership and meeting with Robbie, our overall experience was great. The "dreaded" process of negotiating and buying a new vehicle went surprising well! Can and will recommend this dealership. More
Robbie Adams was our salesman and was very courteous and knowledgeable. Giving the parameters and our prospective needs he quickly showed us several automobiles and we were sold. The paperwork was a smoot knowledgeable. Giving the parameters and our prospective needs he quickly showed us several automobiles and we were sold. The paperwork was a smooth process and done in a timely manner. I would definitely use this dealership again in the future. Tom Iglehart More
My overall experience with the team here was wonderful. My husband purchased his vehicle with Justin Milem and then returned to him an puchased mine. The length that everyone went thru to help make this pr My husband purchased his vehicle with Justin Milem and then returned to him an puchased mine. The length that everyone went thru to help make this process as smooth as possible was amazing. When I return for my oil changes I will stop by and say Hi to Justin. Thank you. More
Initially, it didn't go well. The sales manager was actually rude. But, salesperson, Ernesto Lopez saved the sale by being honest and extremely helpful. actually rude. But, salesperson, Ernesto Lopez saved the sale by being honest and extremely helpful. More
The experience was great. Every person I delt with was polite, friendly, and professional. I would highly recommend this dealer to anyone interested in buying a jeep, dodge, or Chrysler. polite, friendly, and professional. I would highly recommend this dealer to anyone interested in buying a jeep, dodge, or Chrysler. More
I had a great experience with Gurnee Dodge from the salesman Nick to the owner Michael to Fifi who completed the paperwork. Had one glitch. The van I wanted had some aftermarket options added but the salesman Nick to the owner Michael to Fifi who completed the paperwork. Had one glitch. The van I wanted had some aftermarket options added but the staff more than made it right. In forty years of buying cars and trucks, this was one of this best car buying experiences of all. I shopped around for my van and I feel I got a great deal from a great dealership. More
Picked Gurnee Jeep after a few weeks comparing .location..selection and visiting a relative working at dealership. He recommended Justin as a fair and good person to take care of what i wa looking .location..selection and visiting a relative working at dealership. He recommended Justin as a fair and good person to take care of what i wa looking for.. He was right..Justin is friendly..knowlegable and after a minor confusion ,fixed everything right. I still have to experience maintenence but I do not see any problem at this time.. Well satisfied and really enjoy visisting the showroom when I am in the area...WISH THEY HAD A POPCORN MACHINE!!!!! More
I gave the rating i did because we had a Great experience, didn't have to haggle over price and all our needs were met. The quality of the dodge cars holds up over time that's why we returned to p experience, didn't have to haggle over price and all our needs were met. The quality of the dodge cars holds up over time that's why we returned to purchase another new car. More
Ernesto was honest all of the way through the process. He knew his competitive information as well. Much better than the guy over at Gurnee Honda. Easy transaction. Best car purchase I have had in a long knew his competitive information as well. Much better than the guy over at Gurnee Honda. Easy transaction. Best car purchase I have had in a long time. Better than the Lexus I bought a few years ago. More
Mitch and Mark worked very hard to get me the vehicle I was looking for and the price I wanted to pay. They were both willing to go the extra mile (many miles, all the way to Madison, WI) if I choose to g was looking for and the price I wanted to pay. They were both willing to go the extra mile (many miles, all the way to Madison, WI) if I choose to get a vehicle that they didn't have on the lot. They made me feel important. More