Gurnee Chrysler Jeep Dodge Ram

Ease of purchase, pricing and sales team were all teriffic. I'm very satisfied with the dealership and my new Jeep Wrangle. I've also visited the service department - for a routine oil change - teriffic. I'm very satisfied with the dealership and my new Jeep Wrangle. I've also visited the service department - for a routine oil change - and the friendliness of the staff and how quickly I was in-and-out were impressive. W Gregory More

I had totaled my car, my husband and I were exhausted and tired of dealing with Slimy, rude and flat out obnoxious salesmen. "Maybe well just borrow a car for a while and than pick up the search monday." We tired of dealing with Slimy, rude and flat out obnoxious salesmen. "Maybe well just borrow a car for a while and than pick up the search monday." We were ready to give up until a family member suggested we stop by Gurnee Dodge. We spotted a car on the internet and thought one last DITCH effort for today. As soon as we got there Mike was so sweet he got to know us and what we were looking for. They car they had pulled out he knew would not work. He said 'as long as you're honest and straight with me, I can help you.' We had heard that before, but something about him said Trust me. (Must be the eyes!) He walked around the lot with us tirelessly putting up with my husbands and my squabbling...He made us laugh and showed us everything we could afford..Unfortunately we(my husband and I) couldn't agree on ANY! We were just about to give up when my husband asked about a car that Mike HAD showed us. Of course Mike made a joke but took my husband out to look. I sat inside knowing that it was just going to be more bad news, almost in tears I watched my husband walk back in with a HUGE grin on his face...Mike worked his butt off to make the fully decked van in our budget and Voila! He did it! He even drove us to the bank to get our down payment. He was by far the most honest, kind, caring and funny person I have dealt with in a while (and I deal with a lot!) Thank you Mike you have no idea what you did for our family!! Our twins Lily and Ryan are going to love growing up with the 'cool' car! THANK YOU!!! More

Robbie was very thorough. Was the best experience I have had in purchasing a vehicle. Will definitely recommend him to anyone I know who is looking to purchase a vehicle. had in purchasing a vehicle. Will definitely recommend him to anyone I know who is looking to purchase a vehicle. More

I was looking for a minivan with specific features, but wasn't thrilled about the prospect of still having to drive a minivan (kids are 7,7 and 12). I began with Robbie on Caravan test drives. The next da wasn't thrilled about the prospect of still having to drive a minivan (kids are 7,7 and 12). I began with Robbie on Caravan test drives. The next day I came back, and since Robbie was with another customer, I ended up test driving a Town and Country with Mike. Mike showing me all the features of the car that I would have not known to even look for. The test drive was awesome. I was honest and told Mike I couldn't buy a car that day since I had not researched that model before coming in. I went home, built the car I wanted online and found out how much the dealers pay for the car. Then I found all the rebates and dealer incentives I was eligible for. I got a quote from another dealer online and went back to Gurnee the next business day. Mike didn't handle the negotiations, but told Robbie that he felt the manager needed to meet my quoted online price. They did meet my price, and gave me exactly what I wanted for my trade in. I had checked out the review of this dealer online before buying, and read some very poor reviews. My experience was completely opposite of what I had read. I think doing my homework before going in was the best approach. Mike encouraged me to do this and did not play games with me. The purchase was finished in less than 2 hours - and this included me leaving to go to the bank to get my down payment. I've had the car only three days - so cannot comment on the service department yet, but the buying process was easy. More

My husband and I went in to simply acquire some information on buying a used car. With some friendly talk we agreed to buy a new car. My husband and i couldnt be happier with the decision we made. information on buying a used car. With some friendly talk we agreed to buy a new car. My husband and i couldnt be happier with the decision we made. They negotiated and worked out a plan well within our budget and made us feel very welcome. Robbie Adams, our new friend at the dealership was very personable and after a few short minutes we felt like we have been friends for a long time. We are new to the area and he was the first person who i was excited we have met. I recommended him and Gurnee Doge Chrysler jeep and Ram to our neighbors and the next day, they went and purchased a car. Overall a wonderful experience. More

I was in with my wife when she purchased a new Chrysler. Her salesman was Robbie Adams. He was a pleasure to work with and look forward to working with him on my next vehicle. Her salesman was Robbie Adams. He was a pleasure to work with and look forward to working with him on my next vehicle. More

Great experience. From the salesman to the general Great experience. From the salesman to the general manager to the finance manager to the owner, everyone was super helpful! Couldn't recommend Great experience. From the salesman to the general manager to the finance manager to the owner, everyone was super helpful! Couldn't recommend more! We love our Jeep! More

Had a very good experience with the dealer and everyone else that helped us out. Not pressured at all. Answered all questions that I and my wife had. Treated us fairly and we got a great deal. else that helped us out. Not pressured at all. Answered all questions that I and my wife had. Treated us fairly and we got a great deal. More

From the time we got out of our car until we left with the brand new one, everyone we were in contact with was very attentive and informative. the brand new one, everyone we were in contact with was very attentive and informative. More