Gurnee Chrysler Jeep Dodge Ram

Customer service, quality of work, friendliness and overall experience was great. Ernesto even come to work, on his day off, to make sure I was happy with my buy and I know how it properly worked. The overall experience was great. Ernesto even come to work, on his day off, to make sure I was happy with my buy and I know how it properly worked. The price of the vehicle was also affordable. I would recommend people to this dealership in the future! More

This is our 4th purchase from Gurnee Dodge and I'm always very impressed by the treatment my husband and I receive when doing business with THE BEST dealership in Lake County!! We were treated like VI always very impressed by the treatment my husband and I receive when doing business with THE BEST dealership in Lake County!! We were treated like VIP's and was in and out in less than 2 hours!! We plan to purchase from Gurnee Dodge for many years to come!! More

Overall, I had a very positive experience with Gurnee Dodge when buying my new Jeep Wrangler. Manny was friendly and straightforward. I did not feel like I was getting the run around as is so typical a Dodge when buying my new Jeep Wrangler. Manny was friendly and straightforward. I did not feel like I was getting the run around as is so typical at car dealerships. I feel like Manny and the staff did what they could to work with me and see that I left satisfied. Manny was also very communicative and helpful following my purchase as I had some additional equipment installed on the Wrangler. I would definitely do business with this dealership again and would gladly recommend it to my family and friends. More

Well we have bought cars from here before but when return to buy again we where not happy so for the last 10 years we been going other places ,well what ever they did to change is great. I should say Mike B to buy again we where not happy so for the last 10 years we been going other places ,well what ever they did to change is great. I should say Mike Ballard was right there and so helpful listen and did the job with us being the top of his priority he didn't give us any run a round no hymm hawnen around ,we got a great deal get finances,it was nice to have a genuine person not the standard salesman type thank you so much we will send more people to Mike More

I've been working with Mr. Mike Ballard since July or August 2012 to get to this point of a final sale. I had to wait until my personal affairs were in order. He followed through with return phone call August 2012 to get to this point of a final sale. I had to wait until my personal affairs were in order. He followed through with return phone calls as planned. It was a NO PRESSURE EXPERIENCE. Great Salesman very knowledgeable of his vehicles and knows how to keep everyone at the sale informed. My girlfriend wishes Mr. Ballard would sale Nissan for she is looking for a new vehicle. I had a great experience, I felt very comfortable and Mr. Ballard was very informative and patient with my berage of questions. This is my first non ford car i purchased. I have test driven every vehicle in this class(Nissan Pathfinder, Ford Explorer, Honda CRV, Nissian Rogue, Kia Sportage, Kia Sorento, the Sante Fe, Volkswagon Tiwang, Subarau Forrester and Outback) and Jeep was the best in regards to: Price Road noise Ride And no-pressure sales. I am advertising for Mr. Mike Ballard and Gurnee Dodge for their next car purchase. More

Just purchased our 3rd vehicle with you in the last 5 years. It is a pleasure to purchase and service our vehicles at Gurnee Dodge. Tommy even threw in a package of diapers for our daughter to sweeten years. It is a pleasure to purchase and service our vehicles at Gurnee Dodge. Tommy even threw in a package of diapers for our daughter to sweeten the deal! :-) Seriously, keep up the great work you guys are all fantastic. Mike & Betsy Oskorep More

The overall service hear was pretty great this was my first time ever buying a new car everyone was friendly and helpfully the only thing was monthly cost negotiation was not really what i wanted but it first time ever buying a new car everyone was friendly and helpfully the only thing was monthly cost negotiation was not really what i wanted but it is understandable. I am very happy with my new Jeep Patriot More

Fastest ever dealership to get the financing done. While we were signing, car was detailed and ready to go by the time we were done. Seem to work as a complete team. This is high praise coming from me. I ha we were signing, car was detailed and ready to go by the time we were done. Seem to work as a complete team. This is high praise coming from me. I hate car dealerships! More

Great Dealership with very helpful employees. Would recommend this dealer to everyone. They have definitely gone out of their way to help myself and my daughter who purchased a new car! Very satisfie recommend this dealer to everyone. They have definitely gone out of their way to help myself and my daughter who purchased a new car! Very satisfied! More

I buy new cars every two or three years and this is one of the best experiences I have had. Andrew Rios is a fantastic salesperson. His low-key approach made the buying experience enjoyable and hassle-fr of the best experiences I have had. Andrew Rios is a fantastic salesperson. His low-key approach made the buying experience enjoyable and hassle-free. He is also realistic in his appraisal of the situation and did a great job helping me make a decision among three possible contenders. In addition to his expertise, he is personable and has a great sense of humor which also adds to the positive experience. I would encourage anyone wanting a new car to deal with Andrew at Gurnee Dodge. The other aspects of the purchase were also very positive. Thanks to Manny and Fifi for their help in making me a happy customer. Great overall experience! Ron Girard More