Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent and friendly service, I was able to get a great deal on my trade in and the percentage rate I was given for the new car was great. deal on my trade in and the percentage rate I was given for the new car was great. More
First and foremost, the staff at Gurnee Chrysler, Jeep, Dodge, Ram are by far the best team of people that I have EVER had the pleasure of dealing with! Now that I've made that clear, the selection of cars Dodge, Ram are by far the best team of people that I have EVER had the pleasure of dealing with! Now that I've made that clear, the selection of cars/trucks (old and new) are awesome! Manny, my salesman and Tommy, the finance manager, worked painstakingly to make sure that I found the right fit vehicle for me :) Just so you know, I'm NOT an easy sell! The deal that I received was definitely ALL for me! Low monthly pmts and top dollar for my trade too! :) So, if you're in the market for a new/used car/truck or jeep, or for any other make and model for that matter, stop by and see "my guys and girls" at Gurnee Chrysler, Jeep, Dodge, Ram!! :D D. Hill More
I prefer to get straight forward answers. You don't get that here until your there for 3-4 hrs. Rather be in and out with an easy transaction, not a headache. Overall 3 stars for getting me the price I get that here until your there for 3-4 hrs. Rather be in and out with an easy transaction, not a headache. Overall 3 stars for getting me the price I wanted, but it was not an easy transaction. Give honest answers up front and save everyone's time. More
I had some initial issues with the car. However, they were taken care of when I went back to talk to the dealership and talked to a manager. were taken care of when I went back to talk to the dealership and talked to a manager. More
I went to the dealership to buy a new Dodge Dart. I showed up to the dealership at 8:00 AM and even though the salesmen where not supposed to show up until 9, Denny was there and helped me. He walked m showed up to the dealership at 8:00 AM and even though the salesmen where not supposed to show up until 9, Denny was there and helped me. He walked me through the different types of Dart and found the features that worked the best for me with my budget constraints. He was very helpful. I few days after I bought my car, I had some questions and Denny called me right away to answer them. More
The service was very helpful; I called ahead and Many had a few vehicles lined up for me to look at. He noticed that the demonstration RAM truck was the same as mine, except it was an 8 speed which would sa a few vehicles lined up for me to look at. He noticed that the demonstration RAM truck was the same as mine, except it was an 8 speed which would save gas for me, had tinted windows, and would be cheaper then the new model. The purchasing and the financing was quick and Many was very helpful throughout the process, including getting me the recent college graduate deal. Nick was able to explain and recommend the ultimate protection warranty for the interior and exterior of the truck. When I left Many was able to quickly explain the features of the truck for me to use. More
As any price conscience consumer can understand, shopping for a vehicle at more than one location benefits the consumer; increases the competition for your business. Apparently this type of shopping does not for a vehicle at more than one location benefits the consumer; increases the competition for your business. Apparently this type of shopping does not sit well with this dealer. I spent hours in the dealership working with the sales manager, and was near a deal. Decided to sleep on it, and ended up going with a vehicle at a different dealership. Drove in that day to let them know and thank them for their time since I am always uncomfortable with wasting someones time. I was interrupted after saying i purchased a vehicle from another dealer, the manager said "get the F*** out of my store before I beat your A**," shocked by this i gave him a chance to recant his statement and he proceeded to threaten me and threw me out of the store. He even went farther to threaten me by ruining my credit. This is the most brief overview I can give about what actually happened, but I can promise you I acted fair and reasonably throughout the entire process and they had no grounds for acting the way they did. It's a surprising fact that some people can act in this manner and feel ok with themselves. I hope no one ever has to experience what I went through, but consider this a fair warning that when dealing with this dealership to tread carefully. Best of luck. More
Justin my salesperson was a pleasure to work with. He was honest, fair, and worked hard to get me into the car I wanted at a reasonable price. Everyone at the dealership was friendly and accommodating. I lov honest, fair, and worked hard to get me into the car I wanted at a reasonable price. Everyone at the dealership was friendly and accommodating. I love my new car!! More
Our salesman was Brian and he was very pleasant to work with. Negotiating was simple, short, and to the point. Mitch was very pleasant to work with also. Both were professional at their positions. Dealersh with. Negotiating was simple, short, and to the point. Mitch was very pleasant to work with also. Both were professional at their positions. Dealership was clean and everyone was friendly. Overall I would recommend and purchase another car from them. More
In considering my Jeep Wrangler purchase I visited several Jeep dealerships. I found Gurnee to be the most open with pricing a friendly staff with a good selection. Andrew was an honest, trustwort several Jeep dealerships. I found Gurnee to be the most open with pricing a friendly staff with a good selection. Andrew was an honest, trustworthy and was a pleasure to work with. More