Gurnee Chrysler Jeep Dodge Ram

Just looking I was shopping for new car (two weeks) but was not ready to purchase. I came to this dealer to look at vehicle I located on internet. Drove 100 miles I was shopping for new car (two weeks) but was not ready to purchase. I came to this dealer to look at vehicle I located on internet. Drove 100 miles . After driving vehicle and getting quote and trade in value, purchased on the spot and drove home new Dodge Charger. Erik new everything about the vehicle I purchased and coud answer all my questions on the spot. More

New car purchase with trade-in After researching the purchase of the new 2014 Dodge Grand Caravan SE, I new exactly what I wanted and what options I needed. Exploring Gurnee Dodge' After researching the purchase of the new 2014 Dodge Grand Caravan SE, I new exactly what I wanted and what options I needed. Exploring Gurnee Dodge's extensive inventory I found the color and features I wanted and was able to it compare it with others. My salesman, Mark, listened to my needs and answered all of my questions. Also knowing what price I wanted to pay, Mitch worked diligently to get me to the pricing I wanted. The greeting of me by sales to the delivery of the minivan took only about an hour and a half. My trade in amount exceeded my expectations. Sometimes these kind of transactions can be grueling and exhausting but with Gurnee Dodge it was a snap. You can be assured I am extremely happy they way it all turned out an highly recommend the good people at Gurnee Dodge for a pleasant buying experience. I also would like to mention this was my second new car purchase there and my first experience there was just as good. More

Review of Salesperson; Robert Fine We appreciated Rob's calm, respectful sales style. He was professional, attentive and had knowledge of the products. He guided us through the buying We appreciated Rob's calm, respectful sales style. He was professional, attentive and had knowledge of the products. He guided us through the buying process, anticipating our needs along the way. More

Super Rating The employees were friendly and excited to help out. The owner even agreed to talk with me if not settled the best purchase. Great Store. The employees were friendly and excited to help out. The owner even agreed to talk with me if not settled the best purchase. Great Store. More

Look no further! I'll start by saying, only a fool would choose to go anywhere BUT Gurnee Chrysler Jeep Dodge Ram! From sales to service, front to back, this dealer wi I'll start by saying, only a fool would choose to go anywhere BUT Gurnee Chrysler Jeep Dodge Ram! From sales to service, front to back, this dealer will NOT disappoint! If you can't make a deal here, well, I highly doubt that you'll be satisfied with any life choices. They're not pushy or fake. A highly reputable dealer with total confidence. Curious? They love visitors too! Stop in and see for yourself. No pressure. Wander around, say hi to the team, check out the newest or used models. If you find something eye catching, talk to my guy Manny. Or any of the sales team. They'll answer any and all questions to put your mind at ease. Happy shopping at Gurnee Chrysler Jeep Dodge Ram! More

Great Experience! Wonderful Customer Service! My husband and I were looking to purchase a used car, and we had already been to several places without any luck. When I am shopping for a car, I am t My husband and I were looking to purchase a used car, and we had already been to several places without any luck. When I am shopping for a car, I am the kind of person that doesn't like to be "sold" something. So naturally, when salesmen approach I try to steer clear because I know they are there to do their job, and they make money when I buy a car from them... So their main goal is to get me to purchase a car from them whether or not I want it. When we visited Gurnee Dodge & Jeep, we were greeted by Mike Ballard. He was very friendly, but not pushy. He asked us what we were interested in, and we told him. He showed us a few vehicles, and when we said we weren't interested in any of them he simply responded that he was here to help us find what we were looking for, so if we saw something we DID like that we should just tell him and he would find all the information on that car for us. (I knew I liked this approach much better than any other place I had been because it took the pressure off while I was looking.) From there we were able to find a car that fit our needs, and we were able to reach a price that negotiated what both of us needed to make out with a good deal. Mike Ballard was extremely helpful, and patient as my husband asked 1,000 questions. We also had a wonderful experience working directly with the store's manager, Tommy. I would recommend this dealership to anyone that wants to find a car without feeling pressured. These are straight-forward, and kind people to work with! More

Waukeganite It started out with a hiccup but ended great. I bought a car that I love! I would go back there again. They will take care of you! It started out with a hiccup but ended great. I bought a car that I love! I would go back there again. They will take care of you! More

Gurnee Dodge won my business. They were not the first stop in our search for a new vehicle.. We were warmly greeted by Justin who would introduce us to the vehicle we were considering. Justin was knowle stop in our search for a new vehicle.. We were warmly greeted by Justin who would introduce us to the vehicle we were considering. Justin was knowledgeable and well versed on the differences between the various trim levels and did not push one trim over the other. Additionally, Justin knew how the vehicles worked and what we should expect relative to performance. This was a big difference between Gurnee Dodge and the other dealers we had visited. Mitch and Nick helped round out the experience. I have often found car buying to be a painful process that is filled with pressure tactics and theatrics. This was not the case at Gurnee Dodge. There was no pressure applied. The staff supplied the information we wanted and then some. We had open discussion concerning price without the usual "my manager will never sign off on that but I'll ask". I look forward to a long relationship with Gurnee Dodge. More

This was my first time personally buying a used vehicle and purchasing from this dealership, but my family has previously bought two Dodge vehicles from this dealership. I had the pleasure of dealing with and purchasing from this dealership, but my family has previously bought two Dodge vehicles from this dealership. I had the pleasure of dealing with Justin, who was excellent! He was very patient and friendly, and was able to get us everything we wanted. If this dealership has another vehicle I would consider buying I will definitely be coming back, and I will definitely ask for Justin again! More

It's great to see that there are many people that had good reviews. Unfortunately, I must have stumbled onto Mitch Horwitz when he was having a bad day. He was rude to me both in person and on the phone. good reviews. Unfortunately, I must have stumbled onto Mitch Horwitz when he was having a bad day. He was rude to me both in person and on the phone. Bryan from financing however was knowledgeable and professional. I would recommend shopping around.... More