Gurnee Chrysler Jeep Dodge Ram

Got what I came for. Went into the dealership knowing which vehicle I was interested in (2014 Jeep Compass) and was assisted by Ernesto Lopez. He took me out for a test d Went into the dealership knowing which vehicle I was interested in (2014 Jeep Compass) and was assisted by Ernesto Lopez. He took me out for a test drive in a similar vehicle (the one I wanted was on the showroom floor) and worked out an acceptable deal for me. He and his co-workers made sure I received my employee discount and Ernesto walked me through a number of features on the car so I knew where everything was. He was most helpful and with the exception of referring to me as "Sweetie" (Seriously ?) he was very nice and fun to work with. I am satisfied with my purchase. More

Very satisfied I just loved how helpful they were very nice and they helped me get a good deal on my new jeep. I would be coming back and recommending people I just loved how helpful they were very nice and they helped me get a good deal on my new jeep. I would be coming back and recommending people More

Good service I found the service to be excellent. Once I entered the dealership, my salesman, Ernesto Lopez was very friendly and helpful in helping me select my v I found the service to be excellent. Once I entered the dealership, my salesman, Ernesto Lopez was very friendly and helpful in helping me select my vehicle. While the agreed price, I later found out was a little on the high end, I'm still happy with my purchase, and the service provided. More

A+ customer service!! If you are in the market for a new or used car I would suggest Gurnee Dodge. The sales process so was easy. They have great customer service! Justin M If you are in the market for a new or used car I would suggest Gurnee Dodge. The sales process so was easy. They have great customer service! Justin Milem was my sale person and he could not have been nicer. He made the process very simple and painless. Even after the sale he has taken take of me. He was able to contact the last owner and get another set of keys. That’s how you know they care, when they take care of you after the sale. More

Outstanding Experience My wife and I went to Gurnee Jeep Dodge after receiving letter from another dealership regarding my current lease and was given the run around. We we My wife and I went to Gurnee Jeep Dodge after receiving letter from another dealership regarding my current lease and was given the run around. We were amazed at how Gurnee Jeep/Dodge was able to lower our payments and put me in a vehicle I actually love. The staff is wonderful and the deal we were given was by far the best. Thank you Gurnee Jeep/Dodge. More

Excellent Experience Finally a dealership that cares about their customers. Both my husband and myself have purchased a new vehicle within 3 weeks of each other at Gurnee Finally a dealership that cares about their customers. Both my husband and myself have purchased a new vehicle within 3 weeks of each other at Gurnee Jeep/Dodge. They listen to what you want and don't try to offer you what you do not want. The key to a good sale is listening to your customer and offering them what they are looking for, not what they are not looking for. Very friendly and pleasant. They addressed our concerns and worked with us to meet a payment we can afford. More

Totally great experience I own a Chrysler Town & Country Van purchased in Florida. Received in mail coupon for free oil change - so I thought I would take advantage of this I own a Chrysler Town & Country Van purchased in Florida. Received in mail coupon for free oil change - so I thought I would take advantage of this as I was ready for oil change. I knew I wanted a Chrysler Convertible as I researched affordable ones and the Chrysler was on top of my list. But was not in a hurry,, I was going to shop around. While waiting in service dept I asked a salesman if they had a convertible with hard top - he said yes, we have one. Sales staff were wonderful and I love my new car. Keep sending those coupons - you never know who will come in to take advantage of your offer. I did! I'm looking for another More

Great experience Helpful, friendly staff enabled the process from start to finish. Long process, but worth the wait. Love my brand new Jeep Cherokee Latitude. Loved ma Helpful, friendly staff enabled the process from start to finish. Long process, but worth the wait. Love my brand new Jeep Cherokee Latitude. Loved making a connection with the service department long before I will need them. Most important part of the deal, the service. More

Our new Dodge Journey Im glad we went to this dealer everyone was friendly with us. Specially Ernesto showed me all the car functions. He even took us for a ride, he did a Im glad we went to this dealer everyone was friendly with us. Specially Ernesto showed me all the car functions. He even took us for a ride, he did a great job by explaining us everything about the car, he also took his time. Finally my family & I are happy with our new car Ill be gladly too come back again. More

New jeep I had great help and service. Everyone was super nice and was great with helping me get what I want. I will for sure come back for my next car and I w I had great help and service. Everyone was super nice and was great with helping me get what I want. I will for sure come back for my next car and I will refer friends and family here as well. More