Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was a happy camper I had low expectation on buying a second car. I told Rob Fine what I wanted to do and he relieved my worries about my trade-in. He was very professi I had low expectation on buying a second car. I told Rob Fine what I wanted to do and he relieved my worries about my trade-in. He was very profession about what we were going to do. He had to slow me down. I am 78 years young and told him about my bucket list , he smile and we got started. I was very happy with the test drive and more when I drove my car home. I hope this review gets back to him. Again, Thanks Rob. Sincerely, Edward Allen More
Love the Durango! Perfect family car. If this isn't the best SUV on the market, I don't know what it. Such a nice smooth, comfortable drive. Great value. Had such amazi Perfect family car. If this isn't the best SUV on the market, I don't know what it. Such a nice smooth, comfortable drive. Great value. Had such amazing customer service at this location as well. No matter what, they will help you find your dream car. 👌🏻 More
Stay away from this place Overall, they are nice people, but they do not care about you or service after the deal is done. I was sold a horrible car that had so many problems a Overall, they are nice people, but they do not care about you or service after the deal is done. I was sold a horrible car that had so many problems and was ridiculed when I came to talk to them about it. STAY AWAY! More
Eric and the whole team are fantastic! I couldn't have asked for better customer service.. They really went above and beyond to make sure I could afford the car I wanted. Sure, you're going I couldn't have asked for better customer service.. They really went above and beyond to make sure I could afford the car I wanted. Sure, you're going to pay extra for the extras (GAP, warranties, etc.) but they are worth it for the peace of mind. :) More
Purchase of 2016Jeep Grand Cherokee 75th anniversary Professional, good price of new vehicle, fair trade price. Have been to service department with older car, clean and great service. See Andrew Rios fo Professional, good price of new vehicle, fair trade price. Have been to service department with older car, clean and great service. See Andrew Rios for best sales service! More
Customer Service is Remarkable!!!!! On October 29, 2016, my wife and I had the pleasure of working with five star Sales Associate Rob Fine. From the moment we walked on the lot, Rob gave On October 29, 2016, my wife and I had the pleasure of working with five star Sales Associate Rob Fine. From the moment we walked on the lot, Rob gave us his undivided attention and assisted us in every aspect of finding an ideal car for our needs. We walked away with a great vehicle and we are enjoying it!!! Thanks Rob and continue to do what you do best.....serve people with a smile!! Oliver & Kia McLin By the way, this is the second vehicle we have purchased from Gurnee Dodge! More
I will never buy from anywhere else! The first time I purchased a car from this dealership I had horrible credit, just started a new job and literally had no idea what I was doing. Then, The first time I purchased a car from this dealership I had horrible credit, just started a new job and literally had no idea what I was doing. Then, I met Manny. Manny got me into a beautiful car and gave me an even better price. A year and a half later I was able to trade up to my dream car with no negative equity and an amazing interest rate. You should all go and see Manny when purchasing a vehicle. I never felt pressured or bullied and he is a dream to work with. More
READ THE PAPERWORK!!! THEY ADD CHARGES. VERY SHADY OPERATION I purchases a vehicle in 2016. I was told one price before I drove over an hour to look at the vehicle. If I didn't need a vehicle that day, I would I purchases a vehicle in 2016. I was told one price before I drove over an hour to look at the vehicle. If I didn't need a vehicle that day, I would not have bought this vehicle. Don't let the lady that does the paperwork fool you either...she knows what's going on. The price changed 3 times, $7000 went to 15000 loan on paper. I caught the hidden fees and they changed the paperwork. Since the were closing and in a huge hurry, I did not look over the corrected paperwork until I got home. $7000 loan changed to $13000. I called the manager and he correct the loan and sent a new loan contract. $7400. Much better! He knew what was going on and did nothing to the crooks that work for him. The vehicle has major problems. We have had it in the shop 5 times since 2016. I have all the paperwork, I am still thinking about taking this to court. More
Best Car Buying Experience! I can not begin to express how fantastic my experience was at Gurnee Jeep! I would recommend anyone and everyone in the market for a vehicle to go her I can not begin to express how fantastic my experience was at Gurnee Jeep! I would recommend anyone and everyone in the market for a vehicle to go here even if it's out of your way. Manny was my salesman and was hands down the BEST salesman I have ever dealt with. He made everything so simple and straight forward, no B.S. He was able to accomplish for me what the numerous other dealerships I had visited could not. He was so nice and patient and felt more like a friend than just some salesman trying to sell me a car. Completely painless and enjoyable car buying experience and I LOVE my new Jeep! More
Quick and easy Didnt take long for justin to find me a nice ride and get me going home in it. Found a price that worked for me. Didnt take long for justin to find me a nice ride and get me going home in it. Found a price that worked for me. More