Back

Gurley Leep Nissan

Mishawaka, IN

4.5
103 Reviews

5210 N Grape Road

Mishawaka, IN

46545

Directions

By Type

Showing 103 reviews

February 12, 2021

Try too scam us on our Plantium Warranity over a thousand then got it down too 428.00 After picking up my grandsons car came home and ALL GAS WAS OUT And MAYJOR LEAK. gas filter replaced and now car is sitti More

by Debilambert6303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ammy technician no name
Feb 15, 2021 -

Gurley Leep Nissan responded

We're so sorry to hear about your experience. We want to know more, to help resolve the situation. If you would like to discuss this further, please reach out to our Service Manager, Sean Lacey: (574) 243-3361.

December 28, 2020

0 stars. The worst experience I have ever had and a huge regret purchasing a vehicle from them and giving them all the money we had saved. Do not give them your business. They lie. They are not professional More

by amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch.
Dec 29, 2020 -

Gurley Leep Nissan responded

Amanda, we’re sorry to hear of your recent negative experience. We diagnosed your vehicle and the problem we found with your power window was approved under your warranty. If you could kindly get back to us to discuss this further, please reach out to our General Manager, Josh Hornor: (574) 277-5800

July 27, 2020

Great sales staff! They are very knowledgeable and friendly. Great selection of vehicles. They will go out of their way to help anyway they can. More

by leebaby3347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Phil, Brad, Mitch, Mike, & Shannon.
Jul 27, 2020 -

Gurley Leep Nissan responded

We try our best, thanks for the review!

May 05, 2020

When I bought the car, I pointed out harsh engine vibration (stupid me bought it anyway on good faith) and salesman said we'll take care of it. Brought it in, they did something with computer...vibr More

by Mr. Disappointed
Recommend Dealer
No
Employees Worked With
Why bother!
Aug 11, 2023 -

Gurley Leep Nissan responded

We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we hope to ensure that your experience is better next time.

March 31, 2020

Not worth your time sold us a car with brakes that travel to the floor been in 4 times they keep telling us uts supose to do that anouther words thet dont care about safty More

by Chris108x
Recommend Dealer
No
Employees Worked With
Dave
Apr 02, 2020 -

Gurley Leep Nissan responded

Hey Chris, we are sorry you feel that way. We can assure you we care about the safety of our customers and those in our community, and would never sell a car with faulty brakes. If you are willing could you provide more info about your experience to contact@gurleyleep.com ? We are having a hard time finding you in our system.

March 17, 2020

I will never consider doing business here again I called ahead on a Saturday to take a look at a used pick up truck went inside with the salesman I spoke on the phone with to take a copy of my liscense for More

by Jshdhskskdh
Recommend Dealer
No
Employees Worked With
Joel
Mar 19, 2020 -

Gurley Leep Nissan responded

We're sorry to hear this. Our general manager would like to talk to you about this experience to get a better idea of what happened and to help you out. We don't want you feeling this way and we're sorry we dropped the ball. We want to assist you in fixing this issue. Call (574) 277-5800 and ask for Brad Harstell. You can also send him an email if you don't feel like chatting on the phone. His email is bharstell@gurleyleep.com.

February 12, 2020

I bought my Nissan from this dealer Christian was my salesman and he treated me very well. I would defiantly go back. Christian never pressured me into buying anything. I sent a friend over and Chris More

by Kbhershberger
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 13, 2020 -

Gurley Leep Nissan responded

Hello, this morning when I first saw your review, I was compelled to call everyone in to have a look. Thank you, once again, for your kind words.

January 30, 2020

Horrible service, first they are all about you till they get you in a car, then they lie to you and never support or help you, they told me that the plates on my trade in would be transfered by them right t More

by Jaime1020012
Recommend Dealer
No
Employees Worked With
Chizzel and mitch
Aug 11, 2023 -

Gurley Leep Nissan responded

Hi Jamie. We're sorry to hear this, as that was clearly the wrong information. You need to go register your vehicle every time you get a new vehicle so they can switch the plates over in the system.

January 11, 2020

Dave Spencer was outstanding in helping us get into a newer car !!! They're above outstanding !!! No stress easy to work with ,exceptional service,pleasant More

by whartoneees
Recommend Dealer
Yes
Employees Worked With
Dave Spencer,Neil Pappalardo
Jan 16, 2020 -

Gurley Leep Nissan responded

Thank you so much for sharing your feedback!

December 23, 2019

I have nine children. My husband and I coordinated schedules so I could meet him there to buy a used car for the use of one of our daughters to drive back and forth to college. My husband specifically More

by DavidandTheresaThomas
Recommend Dealer
No
Employees Worked With
Adam
Jan 16, 2020 -

Gurley Leep Nissan responded

We're very sorry to hear this. We will be looking into this immediately and get the situation figured out.