Gurley Leep Hyundai
Mishawaka, IN
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Best car buying experience I had the best car buying experience I have ever had. I emailed with the general manager Mark about price/payment beforehand about the specific car I I had the best car buying experience I have ever had. I emailed with the general manager Mark about price/payment beforehand about the specific car I wanted. When I got to the dealership my car was ready to go. I took a test drive and Joe was was great about explaining all the features of my new car. Waited briefly then signed my paper work with Victor and was on my way. Quick process with little stress. Everyone was very professional and nice. Thank you! More
Satisfying car buying experience I was very happy with my experience overall. The salesperson, Joe, was very knowledgeable, helpful, friendly, and honest. I appreciated that he was st I was very happy with my experience overall. The salesperson, Joe, was very knowledgeable, helpful, friendly, and honest. I appreciated that he was straightforward with me and I didn't feel like I was being cheated. More
Accident Repair You can’t even tell my truck was rear ended. The only thing I have to say is that when I got in my truck they had left my head lights on. They also le You can’t even tell my truck was rear ended. The only thing I have to say is that when I got in my truck they had left my head lights on. They also left my back seat flipped down. Other than that they are awesome. More
Maintenance Each experience has been outstanding With Cindy or Justin.They are courteous Genuinely concerned about each customer and reasons for the visit. The Each experience has been outstanding With Cindy or Justin.They are courteous Genuinely concerned about each customer and reasons for the visit. Their warmth is wonderful! They are great communicators and listeners. I met Steve for the first time, and he was also very courteous and friendly. A truly exemplary customer service team More
Friendly and accommodating All of the service people were very helpful. I was asked many times as I waited if I wanted or needed anything. All very friendly. All of the service people were very helpful. I was asked many times as I waited if I wanted or needed anything. All very friendly. More
Excellent service on my used Sabaru Justin was very easy to deal with. Appreciated his professional manner and prompt follow up, Displayed 100% integrity. Very thorough in explanation Justin was very easy to deal with. Appreciated his professional manner and prompt follow up, Displayed 100% integrity. Very thorough in explanation of service provided. More
Recall work I received a recall notice and call the dealership to set an appointment for my Tucson to have the fuel tank straps replaced as well as another layer I received a recall notice and call the dealership to set an appointment for my Tucson to have the fuel tank straps replaced as well as another layer of undercoating applied. I scheduled easily for the following week as some parts had to be ordered. I dropped the car of early and was given a shuttle ride to and from work. The entire process taking less then 8 hours. It was a great experience. More
Always professional and personable We recently bought our 4th Suburu at this dealership. Justin in service not only greets me and performs his job personally and professionally he remem We recently bought our 4th Suburu at this dealership. Justin in service not only greets me and performs his job personally and professionally he remembers past conversations, making me feel like I am not just another customer. Thanks, Gurley Leep More
Timely repair Was able to get the work done in a timely manor. Informed me of items that were important to get done and ready when promised Was able to get the work done in a timely manor. Informed me of items that were important to get done and ready when promised More
Customer Service Cynthia Krause is an excellent communicator and has an amazing customer service ethic. She is a great asset for the dealership. She's the best. Cynthia Krause is an excellent communicator and has an amazing customer service ethic. She is a great asset for the dealership. She's the best. More