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Gurley Leep Buick GMC

Mishawaka, IN

1.3
59 Reviews

215 West Douglas Road

Mishawaka, IN

46545

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Showing 59 reviews

August 06, 2018

Great experience. We came to look and we left with new car. Everyone was very helpful. Anthony asked what we were looking for, and brought two cars he thought we would be interested in. We decide after we look More

by MpllyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Nancy (front desk) Credit person we dealt with( Can't remember name) Everyone we dealt with was very pleasant, even though the agecny was swamped
August 06, 2018

Great experience Second time we chose this dealership. Salesman was helpful and not pushy. Variety of choices and price ranges, and they got us into a very nice vehicl More

by pretzlelips
Recommend Dealer
Yes
Employees Worked With
Christian,, Marketing Department
August 04, 2018

people friendly in service department. The people I had contact with were friendly, prompt to get me in and out. I believe they did a good quality of work. And they washed my car. More

by judy55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 27, 2018

Excellent Sales representatives were very courteous, worked to get the best price, considered what I could afford, encouraging and showed different styles of ca More

by Caddyshack1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sims
July 25, 2018

The entire team at Gurley Leep were awesome I believe when searching for a vehicle, you want to select a dealership that has salespersons who know their job and the guest feels like they are tru More

by Flojoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sims and the financial manager on duty.
July 23, 2018

Challenging yet good result I had a screw in my tire and it was an unusual tire but my service advisor not only found the tire but expedited the process so I could get back to wo More

by Jim 629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
July 18, 2018

Average I've had difficulty with this dealership in the past I think their average. No I wouldn't recommend this dealership to anyone. I've been talking to More

by Unhappy 345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
Jul 26, 2018 -

Gurley Leep Buick GMC responded

Dear Customer, We would like to sincerely apologize for your negative experience with service at Gurley Leep GM Giant. However, we would like to learn more about your situation and what exactly happened. Please let us know the best way for us to promptly contact you to discuss this further. We look forward to hearing from you and earning back your business.

July 16, 2018

Great Came in knowing what car I wanted and told them so I wasn’t pressured into buying anything else. Gave what I said I wanted for my car. More

by Lal831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
July 16, 2018

Thanks Work was completed within the expected timeframe. Waiting area was very comfortable and I appreciated the availability of refrigerated bottled water a More

by Watts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known, sorry
June 29, 2018

Thanks again! Your service department always does a great job detailing the problems with your vehicle & letting you know what repairs are a priority. Much apprecia More

by Million23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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