Gupton Motors

They were terrible!Never again!Typical dealer try to beat you down.From now on,I will buy used from a mom n pops dealer!! you down.From now on,I will buy used from a mom n pops dealer!! More

Drove 10 hours round trip to be lied too Talked to Robert Tuttle (sales manager) on 4/14/2020 about a 2013 Dodge 4500 dump truck that they had in stock. He assured me that the truck was in g Talked to Robert Tuttle (sales manager) on 4/14/2020 about a 2013 Dodge 4500 dump truck that they had in stock. He assured me that the truck was in good shape. We agreed upon a price of $28,500 and told him I would be there on 4/16/20 to pick up. I asked him to have the front end checked one more time because we were driving 10 hours round trip and the front ends on these truck have had issues. I arrived at the dealership at 2 PM on 4/16/20 and test drove the truck and found out the front end was leaking and 4 wheel drive did not work properly. He assured me it was checked out and blamed the coronavirus for the lack of qualified techs in back. After more back and forth I told him we would still take the truck for an additional $1500 off to cover the cost of the possible repairs. He said he was not even going to waist the owners time and would sent the truck to the auction so I left. After driving 5 hours to get the truck, I still needed one so against my better judgement I returned to the dealership later that day to but the truck for the original agreed upon price of $28,500. I spoke to the sales person who was helping me earlier and told him I would but the truck but didn't want to deal with the SOB sales manager that lied to me. The sales manager, Robert Tuttle) came over and asked what the issue was. I told him I was buying the truck but not from him because he lied to me. He said ne never did. I told him he wouldn't even call the owner with an offer that was being reduced because of him error. He then told me that I never aske him to call the owner with the offer and I said he lied to me again. He then told me to leave the store and never come back because I threatened him. So this dealership would not sell a truck for the full agreed upon price but did at one point try to show me a new truck, seems like the old bait and switch dealership to me. More

Really great sales team, terrible service department. We have had issues with our Jeep since the very beginning and we purchased brand new. Our case manager caught Daryl (service advisor) in a lie and was have had issues with our Jeep since the very beginning and we purchased brand new. Our case manager caught Daryl (service advisor) in a lie and was appalled at how rude he was. I would never recommend them based on the Service Department alone. Our Jeep is still not fixed. More

Awesome dealership and awesome salesman Walter Lee Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did r Gupton and Walter went above and beyond my expectations in purchasing a new car. I gave them the three things I was looking for in a vehicle. He did research in their inventory and when they didn’t have it, he offered to order it for me. I declined that offer. Walter didn’t give up, he searched until he found the vehicle. I had the easiest experience with the financing and overall purchase. More

Best dealership in middle Tennessee!! If you're looking for a new ride in the middle Tennessee area go to Gupton! They provided me with excellent customer service. Madison Kahn was especia If you're looking for a new ride in the middle Tennessee area go to Gupton! They provided me with excellent customer service. Madison Kahn was especially helpful! More

Best dealer with great customer service! Found this dealer online. Sent a request about a truck I like and they got right back with me. Mr Walter Lee was very nice and professional. He was ab Found this dealer online. Sent a request about a truck I like and they got right back with me. Mr Walter Lee was very nice and professional. He was able to answer all my questions and help me purchase the truck I was looking for. Along with Walter all the other customer service people working there were very nice. I would highly recommend to anyone to go see them. More

Run around town Got the truck I wanted at my price. Took some work on both sides, but we got it done. Worth the drive from Nashville. Really happy with my Ram. Got the truck I wanted at my price. Took some work on both sides, but we got it done. Worth the drive from Nashville. Really happy with my Ram. More