Gunther Volkswagen of Coconut Creek

Great experience! Our overall experience here was just perfect. From Yameen to Lori in finance, they did everything they could to ensure a very smooth buying experience Our overall experience here was just perfect. From Yameen to Lori in finance, they did everything they could to ensure a very smooth buying experience. No run around, no pressure and got us into Our new Atlas which we just love! Yameen was the best salesman we have dealt with at any car dealership ever. Can’t say enough positive things about Yameen or Gunther Volkswagen. They really do strive to please! More

The Worst, most deceptive dealership ever This dealership is not what they claim to be. They are shady at best. They sold a "certified pre-owned" vehicle, that has been nothing but a problem This dealership is not what they claim to be. They are shady at best. They sold a "certified pre-owned" vehicle, that has been nothing but a problem since my 1st service with them. They not only, sold me a vehicle, which they didnt bother to disclose the true mechanical service records at the time of purchase, but after 6mths of struggling to get my car repaired at another dealership,( them having it for a solid 2 mths ); the Service manager from Gunther communicated to the VW Corporate offices, that they would no longer work on my vehicle, which was under VW Worldwide Certified PreOwned Warranty. After asking them for the original certification checklist, i found out that infact it had not been certified, that the form was just checked off as needing no work, and then was put into the shop for a week, for new window motors& switch, tires, rotation, ignition replacement and brake rotors resurfaced and the vehicle only had 28,600 miles on it. None of these repairs were disclosed prior to the purchase, and nobody at the dealership would help. I went to the GM and was pawned off on Director of finace, because they sold me optional policies for tires, and value shield which were only good at that specific dealership which wont fix my vehicle, and they just told me the policies were good anywhere even though the contracts said the Selling dealership only and wouldnt give it to me in writing, nor would they cancel the policies. More

Great Experience! Had a great experience with Tony Q at Gunther VW Coconut Creek purchasing our new 2018 Tiguan. Would definitely recommend Tony and Gunther VW for new Had a great experience with Tony Q at Gunther VW Coconut Creek purchasing our new 2018 Tiguan. Would definitely recommend Tony and Gunther VW for new and pre-owned cars. More

Feeling Blessed for my sales Angel I was delighted with service the moment I walked through the door of Gunther. My car sales angel was seemingly awaiting me with his dealer wings :). I was delighted with service the moment I walked through the door of Gunther. My car sales angel was seemingly awaiting me with his dealer wings :). He was patient, personable, informative, educated me about all details on the car and options,detail oriented, honest exact, to the point and most of all NOT PUSHY. He was there through the entire purchase. Tony was God sent, he was steadfast with his finance team Gregg to ensure I left with a comfortable deal. In my years of doing new car deals I have not met any as upstanding and down to earth. His experience in this had truly made him a pillar and gem in the car sales industry. When you go ask for Tony Q. Thanks Mr. TONY I am praying for many more sales and deals to come. #MSDSTRONG #wetiguandidit More

Ramsey Is the BEST! My dad and I came in to look at leasing or buying a new vehicle. We left extremely happy, Ramsey is very knowledgeable He made the process go so smoo My dad and I came in to look at leasing or buying a new vehicle. We left extremely happy, Ramsey is very knowledgeable He made the process go so smooth, and got me into a leased Jetta. This dealership is Better then Great! Will recommend to everyone. More

Grate experience Very good dealership Excelente customer service Everything when quick and smooth So recommended Great experience Atlas SUV The sales rep gav Very good dealership Excelente customer service Everything when quick and smooth So recommended Great experience Atlas SUV The sales rep gave us all the information we request about the car More

Long-time VW owner decides to never own one again I've owned nothing but new Volkswagens since the New Beetle came out in 1999. Three Beetles, a diesel Jetta, a CC and my current Tiguan. They have a I've owned nothing but new Volkswagens since the New Beetle came out in 1999. Three Beetles, a diesel Jetta, a CC and my current Tiguan. They have all been great vehicles. But I am sad to say that the service (or more properly, the lack of service) I've received from Gunther VW of Coconut Creek and Volkswagen of America on my current vehicle has been entirely unsatisfactory. My Tiguan had functional issues with its Trailer Controller Module while I was towing a tiny camper trailer across the Texas desert in the summer heat, being unable to properly charge the trailer's battery while driving. I contacted an authorized VW dealer (VW of Abilene, TX) about this issue while it was under warranty but they were unable to diagnose the problem. When I returned to South Florida I went to my dealer (Gunther) for service on this problem and they were unable to diagnose it with their standard test procedure. I requested that they replace the Trailer Controller Module because it was not working correctly and they refused, saying that their test showed no problem. So I went to another VW dealer (Schumacher VW in West Palm Beach) and paid them $642 to swap out the Trailer Controller and presto, the problem went away. I went back to Gunther and asked for a reimbursement under the Warranty Contract and they declined, stating that I has to contact Volkswagen of America with my claim. After a long song-and-dance VWoA declined to reimburse my expense even though we had shown empirically that the Module was faulty, stating that "the dealer tells us they ran the standard test and there is nothing wrong with your vehicle". It is a sad day when a major company stands behind an incompetent dealer that does not understand modern computerized vehicle technology and refuses to honor their Warranty with a customer. I am sad to say that there will be no more new Volkswagens in my garage in the future. More

Hans Germany Thank you to Eduardo Esparza, Robb and Yogi. Yes we are very happy excellent service! We love our new Tiguan the 5th car from Gunther. lna&Juergen Thank you to Eduardo Esparza, Robb and Yogi. Yes we are very happy excellent service! We love our new Tiguan the 5th car from Gunther. lna&Juergen. More

Excellent service. It was a pleasure doing business for the second time with Gunther and John Shorter. If you are in the market for a quality vehicle and great service c It was a pleasure doing business for the second time with Gunther and John Shorter. If you are in the market for a quality vehicle and great service call John and he will take great care of you. More

Another Great Purchase John Shorter is the only car salesman we will get our cars from! This is the 3rd lease he has done for us. Great customer service and he really cares John Shorter is the only car salesman we will get our cars from! This is the 3rd lease he has done for us. Great customer service and he really cares about his clients and is sure to get them the best deal possible! We wouldn't go anywhere else! More