Back

Gunther Volkswagen Volvo of Coconut Creek

Coconut Creek, FL

4.7
1,963 Reviews
Gunther Volkswagen Volvo of Coconut Creek has one of the most unique new car showrooms you will visit anywhere. If you love Volkswagens as much as we do you will enjoy our collection of classic Volkswagens on display. Our showroom, aside from having new cars is a Museum loaded with classic Volkswagens from the 40's, 50's and 60's. Our showroom is modern and a very comfortable place to spend time. Featuring a lounge, wifi, coffee bar and wide screen entertainment. We invite you to stop by to experience the Gunther difference.
Contact Dealership

4300 FL-7

Coconut Creek, FL

33073

Directions

By Type

Showing 1,963 reviews

April 19, 2019

Great Sales Professional who made the buying experience easy Great buying experience. Very knowledgeable sales professional made the buying experience very easy . Sales Management was also easy to work with a More

by PAMMIES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Sarria- , John Falciglia,Sham Balkiss
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

PAMMIES23, with the guided help of our management and sales team, we were able to make your car buying experience extremely easy with our quick and efficient processes. Thank you for your business and 5-star review!

April 18, 2019

Excellent Larson is truly the the best! He was extremely patient with me making a decision on the model to get. He made sure I was happy and comfortable. More

by kavarea2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larson Ennai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Kavarea2, we are happy to hear how Larson aided you in your decision-making processes for your new Volkswagen purchase. Thank you for allowing us to make your experience comfortable and truly satisfactory!

April 18, 2019

Great experience Came in for a recall and oil change. All was done same day. Staff was great, and super easy to work with. Will be coming back again. More

by ABDONGONZALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia J
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

ABDONGONZALES, we are glad to have been of great help to you during your recall and oil chance visit. We look forward to seeing you back in soon and thank you for stopping by!

April 18, 2019

Trouble free purchase! Happened to see a Golf R was available at Gunther so took it for a test drive. I decided to trade in my 2015 Autobahn GTI. Yameen and Rob, the genera More

by kiwibird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yameen Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Klein
Apr 19, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Kiwibird, thank you for keeping Gunther in the family and allowing us to be apart of your trade-in processes. After striking a deal with Yameen and Rob and receiving an excellent price, you were on your way in your new Golf R. Thank you for your business through the years!

April 17, 2019

Surprisingly Sales Exp great BUT SERVICE DEPT NEEDS HELP We had such a great experience with the sales team. We worked with Sergio and his manager. They were both great and went above and beyond to provide t More

by Real Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Butley
Apr 23, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Real Review, we are pleased to know that Sergio truly dedicated all his efforts into producing a great car buying experience for you. But it sounds like, with a lack of communication, your recent service visit did not go exactly how you had hoped. Please allow us to take an opportunity to address your concerns and relay the events that transpired. Ms. Cohen stopped by our dealership a little past 4:00 pm on Friday with a nail in the right rear tire. Because of the location of the nail, the tire was un-patchable. Your Service Advisor David took the time to locate the tire policy you had purchased as well as obtained authorization from the warranty company to replace that tire. Being that it was Friday afternoon, it was too late to get the tire replaced and your vehicle was scheduled for repair the very next day, Saturday. Unfortunately, David was not on the schedule for that very next day and once your vehicle was finished our automated system called to let you know. We understand your frustrations and yes, we can agree that your automated call did not suffice as a proper form of communication. Nor should it be the only form of communication. We hope this helps to provide you a better understanding of your recent visit as well as demonstrate the processes in which you experience was carried out. Your feedback is truly valuable to our team and we thank you for taking the time to share this with us.

April 17, 2019

Best Car Buying Experience Franc Z was amazing in helping us purchase our daughter's first car. He has the best customer service skills and made sure we were happy from the sta More

by BocaMomOf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franc Z
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

BocaMomOf3, we appreciate your recommendation for Franc and his ability to carry out your daughter first car-buying experience in a personable, positive, and painless manner. Thank you for allowing the Gunther Volkswagen team to share such a memorable moment for you and your family.

April 17, 2019

Fast and Easy Getting my service was the easiest it has ever been. Thank you Nadia, for being so informative and friendly. Every company needs a person like Nadia. More

by T.MUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia Joseph was amazing!!
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

T.MUN, thank you for sharing how Nadia and our team made your service visit the easiest you've ever seen! We appreciate your recognition for our ability to make your experience as fast and easy as possible.

April 17, 2019

Awesome experience with sales staff Yameen was very pleasant to work with and was able to work within our budget to get me a great vehicle that I love . It was also done in an extremely More

by BGREENSTEIN09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yameen Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Forman
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

BGREENSTEIN09, it sounds like Yameen worked within your budget and your schedules in order to ensure you received a timely and successful car buying experience. We are so happy to know that we were able to find you a great vehicle that you love! Thank you for your purchase.

April 17, 2019

Excellent service Just had the 10K maintenance done on my 2018 Passat and Megan treated me like family. Very pleased with the experience. Thanks again Megan. Coffee was More

by dyn0d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Meadows
Apr 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Dyn0d, we are glad to hear how Megan made you feel like family and we thank you for sharing what a pleasant experience you received during your 10k maintenance visit to Gunther Volkswagen.

April 16, 2019

Amazing friend and salesman Sam went above and beyond to help make the deal of my 2017 golf GTI possible. I consider him a good friend now. From the test drive to the final purch More

by camerontoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Balkiss
Apr 16, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Cameron, not only did you earn a great deal on your 2017 Golf GTI, but you earned a true friend who was able to go above and beyond during your car buying processes. Thank you for your recommendation and for sharing how Sam made your purchase fun and easy!

...
80
...