Gunther Volkswagen Volvo of Coconut Creek

No Hassle Customer Service The place is very relaxed. I didn’t feeler ambushed by different salesmen to buy a car. James Barash is calm, not pushy, very patient, answered all The place is very relaxed. I didn’t feeler ambushed by different salesmen to buy a car. James Barash is calm, not pushy, very patient, answered all my questions about 2-3 different cars. He provided the amount for the purchase /lease very clear before I made a decision. That’s the reason we have dealt with him 4 separate times and we left the dealership with a car each time. Hats 🎩 off to James More

Awesome Experience! John is one of the best car salesman I’ve dealt with in a while. He is smart, kind and made the car buying process very easy. If your looking to buy John is one of the best car salesman I’ve dealt with in a while. He is smart, kind and made the car buying process very easy. If your looking to buy a VW please visit coconut creek Gunther and ask for John S. for the best experience ever. Happy customer 2019 More

Top Notch Service I made an appointment, received timely reminders and war received by someone with my appointment information at her fingertips. The waiting area was c I made an appointment, received timely reminders and war received by someone with my appointment information at her fingertips. The waiting area was clean and comfortable, coffee readily available and a pleasant atmosphere. My car was finished ahead of the promised time. Overall a good experience. More

Sham Balkiss Made All the Difference I spoke with 8 Volvo dealers in this area and contacted your internet group as well. Sham saw that I was not being answered properly and inserted hims I spoke with 8 Volvo dealers in this area and contacted your internet group as well. Sham saw that I was not being answered properly and inserted himself in the conversation showing that he clearly read my emails, he answered my questions thoroughly and respectfully. I was between Gunther and another dealership and decided to come in as Sham made me trust him and your dealership. Sham blew me away with his knowledge of the car and I was convinced I came to the right place. I am happy with my new XC40 and will recommend your dealership to friends who have already liked the car and inquired. Sham’s attention and professionalism made all the difference. I also want to recognize Zaid Valderama in finance for explaining all the details about a Lease (my first) and making me more comfortable with it. More

LOVE THIS DEALERSHIP Norm is the MAN. The whole service process is very easy and I’m pleased every time I have to go. Norman needs to be promoted to manager. Norm is the MAN. The whole service process is very easy and I’m pleased every time I have to go. Norman needs to be promoted to manager. More

Average The young lady that took my original call was not friendly. The young lady at the cash register did not speak one word to me when i came to the regist The young lady that took my original call was not friendly. The young lady at the cash register did not speak one word to me when i came to the register to make my payment. Clearly, customer service was neither of their strong points. The 2 gentleman that actually helped me with the actual service of my vehcile, norman and joshua were excellent. I would absolutley woek with them again. More

Great New Car I worked with John Shorter. He worked with me on my new lease and I couldn't be happier. Any concern I had was taken care of. He was able to find ever I worked with John Shorter. He worked with me on my new lease and I couldn't be happier. Any concern I had was taken care of. He was able to find everything I wanted in my new vehicle and I appreciate it. I am sure I will be coming back for my next car. More

Great Customer service and quick response time in the repair I have no added comments.... True professional experience I will be returning on my next service and any issues that arise in the near future I have no added comments.... True professional experience I will be returning on my next service and any issues that arise in the near future More

There is no other Service Center like this one I have taken my cars to service centers of other brands/makes and Gunther VW is by far the best Service Center ever, considering all aspects: expertis I have taken my cars to service centers of other brands/makes and Gunther VW is by far the best Service Center ever, considering all aspects: expertise, customer service and time. More

Surprised I’ve always had 5star service at this dealership, but this one was very disappointing. I had a 7:30am appt and asked for the shuttle. I understood it I’ve always had 5star service at this dealership, but this one was very disappointing. I had a 7:30am appt and asked for the shuttle. I understood it didn’t start until 8:10ish and was willing to wait. Around 8:20, I asked when the shuttle was ready and they said it had already left and couldn’t get him to come back. My service writer addressed the issue and set me up with a rental. The enterprise person had just gotten to work and all his equipment was not setup and one device had a dead battery. Getting a rental car seemed longer than it should. After I picked up my car, I noticed something had been drastically changed with the Driver’s seat. I had to come back to ask what had been changed because I couldn’t figure out how to fix the settings. More