Gunther Volkswagen Volvo of Coconut Creek
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,908 reviews
Took my atlas for 20k miles agent lied to me that since it’s pre owned I have to pay everything. But I told him it’s under extended warranty he said no it’s pre owned. After service my car had started with it’s pre owned I have to pay everything. But I told him it’s under extended warranty he said no it’s pre owned. After service my car had started with problems of auto start stop check engine light and car stopping in middle of the road even after turning off auto start stop feature. When I called about it they told drive on your own risk we don’t have appointment till next Tuesday that was 5 days away. Person on call said I am not saying that just we won’t look at it till then we will not even entertain your issues. That is caused by our department service tech. You are on your own. THIS SERVICE DEPARTMENT IS FULL OF UNFAITHFUL Folks. I am reviewing and reaching out other folks who had same issue by this it’s just a regular occurrence from their part. They add their to earn money and that is what they will do. To make sure you keep bringing your vehicular in for some repairs day in and out and give them more money then you bought car for. More
Every business should treat customers in this manner. Vehicle needed service, I pulled up to the service area, you are greeted immediately inside. You get that welcomed feeling. You are asked a few q Vehicle needed service, I pulled up to the service area, you are greeted immediately inside. You get that welcomed feeling. You are asked a few questions. If you are waiting for your vehicle, the rep told me how long the wait would be, Before you know it, your vehicle is ready. Extremely easy and friendly. More
Horrible Service dept, horrible techs, horrible dealership. Every service appmt is a nightmare filled with excuses. The last oil change they left the mileage sticker on the top windshield and put a dealership. Every service appmt is a nightmare filled with excuses. The last oil change they left the mileage sticker on the top windshield and put another one next to it, and the sticker is barely peeling off and breaking into bits, who does that? Check engine light on for months on a 22‘ with 15k miles, and they never called to tell us the “sensor” that’s causing that is “back in stock”. A building filled with liars. No Loaner vehicles, no shuttle drivers, no professionalism, just a disgusting experience. Always knew VW is a garbage vehicle but figured a lease shouldn’t be too bad since I won’t own it but this was a MISTAKE OF A DEAL AND DEALERSHIP. More
My VW lease was expiring and I wanted to purchase my leased car.Salesperson John Shorter facilitated my purchase.He was a pleasure to deal with.Everything was done smoothly and professionally.I purchase leased car.Salesperson John Shorter facilitated my purchase.He was a pleasure to deal with.Everything was done smoothly and professionally.I purchased the car at the residual price as listed in my contract with no additional fees added other than routine basic fees for taxes, tags and registration. I was extremely pleased with the transaction and recommend Gunther and John Shorter if you are interested in purchasing or leasing a new VW or a used car. More
I am very pleased with communication and quality of service for my recent visit. I had a brake job and oil change. Jordan, my service representative was a pleasure to work with. service for my recent visit. I had a brake job and oil change. Jordan, my service representative was a pleasure to work with. More