Gunther Volkswagen Volvo of Coconut Creek

Easy to work with They let me take my drive choosing a car and we’re consultative during the process without being pushy. Highly recommended. The prices were lower than They let me take my drive choosing a car and we’re consultative during the process without being pushy. Highly recommended. The prices were lower than expected (something I never thought I’d say). More

I was told that a previous invoice was going to be taken car I was told by your representative that a previous invoice that i had was going to be taken care due to the fact that I hac full cover and insurance. I I was told by your representative that a previous invoice that i had was going to be taken care due to the fact that I hac full cover and insurance. I requested to be called and confirmed once this bill was paid in the other hand I got a called from VW credit that I was responsible for the invoice. Since your representative wanted my sale he lied to me. More

New car purchase. Salesperson was great. Finance was so ssalesperson found 2 errors in my quote. Finance wasn’t really interested should have left and come back later. Salesperson was great. Finance was so ssalesperson found 2 errors in my quote. Finance wasn’t really interested should have left and come back later. Salesperson had documents but finance could not help More

Gunther Coconut Creek Was Awesome This was my first trip to service since getting my car thru you guys and you didn’t disappoint! In and out in a decent amount of time! You guys blow S This was my first trip to service since getting my car thru you guys and you didn’t disappoint! In and out in a decent amount of time! You guys blow Schumacher VW of Palm Beach out of the water!! Best decision I made switching from them to you! Thanks for exceptional customer experience! More

Yameen and everyone at Gunther was extremely helpful, and nobody tried to upsell me. They offered me the best price online, and I left the dealership in under two hours, brand new keys in hand. I’m used to s nobody tried to upsell me. They offered me the best price online, and I left the dealership in under two hours, brand new keys in hand. I’m used to spending all day at dealerships, and leave feeling exhausted. This experience, however, has been an extremely pleasant surprise. More

Still not fixed I leased a 2019 Jetta. The driver door handle cap (the part that covers the keyhole) popped off. Went to get it fixed because it would not stay in. It I leased a 2019 Jetta. The driver door handle cap (the part that covers the keyhole) popped off. Went to get it fixed because it would not stay in. It continually popped off. So they ordered a new one, had painted, it arrived. Only no one ever called me to let me know it was in. I just happened to stop by. So since it was supposed to b such an easy quick fix the service agent himself said he would just pop the piece back on for me. Well...not so easy. When he failed to secure the piece on he began to put the blame on me. Questioning if the car had been in an accident (NO). Then he says well if it were a manufacturing defect it would of fell off right away not after 7k miles. The statement in itself is pure ignorance. I have never even touch that part never realized it’s existence until I had to pick it up off the ground when it just popped off. He continued forcibly trying to get it to snap on properly, no success. So he managed to get it on enough but it was not affixed. There was a very visible gap. He even went to the new car lot to visually compare how they fit. I said it looks like it’s going to just pop right back out. He says if it does just come back. he told me to be careful with it and to be careful going through a car wash!!! How do I do that?? A brand new car is supposed to b able to go through a car wash without pieces of it falling off!! To this day I am still waiting fir them to properly affix this cap. More

service Nothing to complain about great service. as always Coconut Creek vw is on the top of everything you can heaven pick up your car after hours. Nothing to complain about great service. as always Coconut Creek vw is on the top of everything you can heaven pick up your car after hours. More

Outstanding service John Shorter Is an amazing salesman. He is so kind, genuine and made this the easiest car deal I’ve ever had. Carlos and Nicole helped with our outs John Shorter Is an amazing salesman. He is so kind, genuine and made this the easiest car deal I’ve ever had. Carlos and Nicole helped with our outstanding experience as well. Gunther is truly the best dealer. Thank you! More

Bad experience I just got a brand new car with in the first 2 weeks the engine light was on. We took it to the dealer. They never once called me to let me know what I just got a brand new car with in the first 2 weeks the engine light was on. We took it to the dealer. They never once called me to let me know what was going on . I had to call 2 times to see what was going on and they did not have a solution to the problem. The car was there since 8:30am until 5:30pm. I had to call again around 5 to see if the car was ready they said yes. When i picked it up they said it was a system upgrade. Not even 5 days letter the engine light is on once again. I’ll be taking the car in tomorrow, once again. The worst part is i called the guy Larry Eacho who was working with me left voice mails and he never once responded or called back. I had to call service and request to work with someone else. We’ll see if i have to get the one having to reach out and see what’s going on. And we’ll see if they’re considera at the fact i need the car to get to school and work. More

Awesome Dervice Would like to thank Mr. BUTTERFLY for his professionalism and keeping me posted on status of my Passat. Great attitude and courtesy. Will definitely Would like to thank Mr. BUTTERFLY for his professionalism and keeping me posted on status of my Passat. Great attitude and courtesy. Will definitely bemail staying with VW. More