Gunther Volkswagen Volvo of Coconut Creek

Helpful knowledge comfortable clean surroundings nice Always helpful. Easy to get a service appointment. Knowledgeable. Friendly Staff Explain everything. Comfortable surroundings and frequent update on Always helpful. Easy to get a service appointment. Knowledgeable. Friendly Staff Explain everything. Comfortable surroundings and frequent update on service status Ride service if needed. Drivers are polite and vehicles are clean. Feel safe More

Quick! Had to bring my car back due to it being damaged during repair. Megan Garzone, my service advisor, replaced the damaged o piece quickly. Thank y Had to bring my car back due to it being damaged during repair. Megan Garzone, my service advisor, replaced the damaged o piece quickly. Thank you! More

Upfront, friendly professionals. Scott was great to work with. Will buy from him again. He made the car buying process seamless. I would highly recommend him to all. Scott was great to work with. Will buy from him again. He made the car buying process seamless. I would highly recommend him to all. More

Excellent all around! I had already been vehicle shopping for a few days. Gunther Volkswagen of Coconut Creek was a breath of fresh air. From salesman to financing, my car I had already been vehicle shopping for a few days. Gunther Volkswagen of Coconut Creek was a breath of fresh air. From salesman to financing, my car buying experience was a pleasure. More

Top notch! Costumers service is of the highest level, and standard! Would recommend them over and over again! They make you feel like a high profile client. Costumers service is of the highest level, and standard! Would recommend them over and over again! They make you feel like a high profile client. More

BAD GREETER I am reluctant to do this survey because my experience started at a 1 and then jumped to a 5 rating. Almost everyone was great. Larry was great, Axel I am reluctant to do this survey because my experience started at a 1 and then jumped to a 5 rating. Almost everyone was great. Larry was great, Axel was great. Ali was great. The cashier was great. The mechanic was great. Everyone I encountered was great, except the young lady that greeted me at my car. She set up a situation where I had to wait almost 1 hour for a ride home. I let her know when I got there that I needed a ride home. She allowed the shuttle to leave without even asking me anything, so when I approached her, she told me it would be a 40 minute wait because the shuttle just left. She seemed to enjoy my frustration so much that after I waited the initial 40 minutes and questioned her again, she told me the shuttle van was still another 10 minutes away, when in fact the van had already returned. When I questioned her about that, she said it is a different diver that I am waiting for. I asked to speak with the manager, who never came. After getting another employee to speak with the shuttle van driver that was there, I was on my way home immediately. Subsequently I found out that the driver that took me home (Ali), was the only driver on duty that entire day. I left very upset, but Larry Eacho-Houser took such good care of me that I decided not to report the greeter and just leave well enough alone. There was another young man, that been there forever, that was his usual kind, helpful, professional self, but I don't remember his name. He was great too! Had it not been for your Greeter, I could have had a wonderful experience. More

Thumbs Up My wife’s Xc90 barely a day old had the emergency brake light came on and kept making noise. I brought it in to service and was greeted promptly by Jo My wife’s Xc90 barely a day old had the emergency brake light came on and kept making noise. I brought it in to service and was greeted promptly by Jordan. He immediately put me at priority and worked with the salesmanager to give me a loaner which was a XC90 also. Car was fixed in a couple hours and my wife was happy again. Thank You again Jordan! More

This was a great experience purchasing my car. The deal went smooth and quick. I got a better deal than I expected going in! Thank you Gunther VW! went smooth and quick. I got a better deal than I expected going in! Thank you Gunther VW! More

excellent The team is quick and most pleasant to work with. I came in without an appointment and was seen in minutes to explain why, then another few minutes t The team is quick and most pleasant to work with. I came in without an appointment and was seen in minutes to explain why, then another few minutes to see tech and then 2 hrs later - car done! More

Easiest, Fastest, and most Transparent auto purchase! Purchased a 2019 Golf R off the showroom floor. The last one at the dealership to be exact! In my preferred color, it's like the stars were aligned. Purchased a 2019 Golf R off the showroom floor. The last one at the dealership to be exact! In my preferred color, it's like the stars were aligned. I had the pleasure to have been recommended to John Shorter, the best salesperson I've dealt with in the automotive industry up to date. I initially went in however to make a purchase/lease on a different model but having owned many performance cars in the past I knew deep down inside I knew I was going to run some numbers on the Golf R for "the heck of it". Little did I know that with some excellent number crunching (I was asked different questions to see what incentives I qualify for) by the finance manager, he was able to bring it down to a reasonable price that was not very far from what I desired. Mind you the payment I desired in reality was a little unreasonable, so you can say I was ecstatic when we came to final numbers. aaaaaaand now I'm driving around in my new bad a** 2019 Golf R. Great work John Shorter and the guys at Gunther! More