Gunther Volkswagen Volvo of Coconut Creek

I appreciate the customer service and had no issues. Great job. However the emails I receive from Gunter with coupons to use for my scheduled appointments are never honored unlike Rick Case Volkswagen. Great job. However the emails I receive from Gunter with coupons to use for my scheduled appointments are never honored unlike Rick Case Volkswagen. Rick case is closer to work and Gunter is closer to home. So hopefully I will make a decision that benefits me. Thank again. More

misleading advertisements Beware of their misleading advertised pricing on Certified pre owned cars when you get to the dealership to buy the Advertised as Certified VW. You wi Beware of their misleading advertised pricing on Certified pre owned cars when you get to the dealership to buy the Advertised as Certified VW. You will be surprised to be told Oh the advertised price doesn't include the certified warranty you need to pay extra in order to get the warranty. Then they promptly refer you to the disclaimer in the description of the vehicle. They don't specify in the disclaimer how much the warranty cost so they can tell you what ever they think your willing to pay, I was told two different prices for the certified warranty and one salesperson didnt know the price of the certified warranty. They will also tell you that the bank may require it to be certified in order to get financing which is a flat out lie.. I have contacted every other VW dealer in the area and none of them practice this type of deception advertising. One salesperson told me they do this in order to advertise the lowest price. That is unfair also to the other dealers that are advertising their vehicles with the warranty included in their advertised price. More

walk in experience Great service on time everyone helpful very pleasant visit It was great experience walk in with flat tire they took care of the car and i end up getti Great service on time everyone helpful very pleasant visit It was great experience walk in with flat tire they took care of the car and i end up getting my out changed before More

Everything was smooth and as promised, I will recommend Hanson to all my family and friends, looking forward to the next transaction with VW of Coconut Creek FL Hanson to all my family and friends, looking forward to the next transaction with VW of Coconut Creek FL More

I’ve been going to VW of CC for the past 6-7 years and I’m very happy with their level of professionalism and service. I’d recommend this dealership to all my friends and family! Thank you Hanson for my b I’m very happy with their level of professionalism and service. I’d recommend this dealership to all my friends and family! Thank you Hanson for my beautiful Atlas! More

The person I dealt with was Larry Eacho-Houser,I asked for him because he was so awesome a year ago when I had an had an issue with my car,once again he was VERY helpful and professional, I had my car loo for him because he was so awesome a year ago when I had an had an issue with my car,once again he was VERY helpful and professional, I had my car looked at ,knew what it would cost ,explained to me and out of there with a rental car in under an hour,others were awesome also ,the person who got me situated with the rental car ,the receptionist, everyone!!Its great for a women to have a car person she can totally trust!@ More

Words cannot explain how awesome our salesman was. He exceeded our expectations. Not pushy at all and very genuine. Very honest and polite. We will definitely refer our friends and family. exceeded our expectations. Not pushy at all and very genuine. Very honest and polite. We will definitely refer our friends and family. More

Positive experience with your service department. Able to make reservation online and service was completed promptly. I was called when the service was done and picked the car. make reservation online and service was completed promptly. I was called when the service was done and picked the car. More

Warranty Maintenance / Second Service Overall very good experience. Service advisor kept me in the loop on the service being done. Took little too long - Wed to Sat, but everything was don Overall very good experience. Service advisor kept me in the loop on the service being done. Took little too long - Wed to Sat, but everything was done perfectly. Only downside - your carwash is not good at all - leaves swirl marks everywhere, I'd have to polish my car now. But as far as actual service being done, everything was top notch More

Gunther VW is also a new Mitsubishi dealership. and a very pleasant surprise. My service experience from driving up to service my SUV to being greeted by a female greeter to the completion of service was very pleasant surprise. My service experience from driving up to service my SUV to being greeted by a female greeter to the completion of service was a pleasure. I was informed throughout my wait and was comfortable in a bright and clean reception room. Coffee was available as well as tv and WiFi service. I definitely shall be back. More