Gunther Volkswagen Volvo of Coconut Creek

used car salesman scams i went to Gunther used cars to purchase a vehicle.After talking to Kevin Connelly i told him i only wanted 2 credit apps applied for.If that didnt wor i went to Gunther used cars to purchase a vehicle.After talking to Kevin Connelly i told him i only wanted 2 credit apps applied for.If that didnt work i would keep my own car.He assured me they would only do 2 credit applications. I had to get a cosigner and the deal was done.Besides there being numerous things wrong with the used vehicle.Slowly the credit denials started coming to my home.After 7 credit denials later i realised that all salesman are full of xxxx,and will lie rite to your face.Thanks to Gunther and KEVIN CONNELLY my credi score went down about 75 points.NEVER again will i use GUNTHER VOLKSWAGON IN COCONUT CREEK. More

Ivan was exceptional! Really listened to my wants and needs! Thank you so much for being the best VW dealership. From start to finish everyone was wonderful!! I would recommend to anyone interested in purchasing Thank you so much for being the best VW dealership. From start to finish everyone was wonderful!! I would recommend to anyone interested in purchasing a new car:) More

Great deal I went in as a first time leaser and was some what nervous about the entire situation. More attention could have been given because I could tell every I went in as a first time leaser and was some what nervous about the entire situation. More attention could have been given because I could tell everyone's attention was divided but in the end I got a amazing deal for a beautiful car and some add ons that were greatly appreciated. The dealer was very friendly and did as much as possible to make me a happy customer and even checked up with me after the purchase was made.They did get me the deal I wanted and that is the only thing you can really ask. More

bad experience I had a bad experience with the pre-owned department and will not be returning. My parent's have leased two cars with them and they will also not be r I had a bad experience with the pre-owned department and will not be returning. My parent's have leased two cars with them and they will also not be returning. More

"We just sell the cars, we don't build them" WARNING WARNING WARNING If you are interested in buying a care from a company that takes pride in its brand and its product...I would avoid Gunther WARNING WARNING WARNING If you are interested in buying a care from a company that takes pride in its brand and its product...I would avoid Gunther Volkswagen of Coconut Creek. After a near death experience with my Volkswagen, my wife came to the dealership in tears. Can you imagine, this was the response. If anybody would like to hear (yes hear) a sales representative saying "we just sell the cars, we don't make the cars" let me know. I tried to give a heads up to the GM Rob Klein and employee Carlos J (who made the statement). Can you imagine, a company that is willing to say out loud....we sell the cars, we don't make the cars" This will be the first in a series of posts demonstrating the lack of care and regard for their customers. Keep an eye out for the audio. More

Exelent experience Hanson the salesman went above and beyond when I approach him without an appointment, the car that I got Is a 2015 VW Tiguan witch I'm extremely happy Hanson the salesman went above and beyond when I approach him without an appointment, the car that I got Is a 2015 VW Tiguan witch I'm extremely happy and thanks to his help we reach an agreement on price and terms. More

Worst service foreman customer service by Pete The professionalism of Gunthers salesman is phenomenal. They provide excellent service and got me the exact car I wanted and a great price. Even the s The professionalism of Gunthers salesman is phenomenal. They provide excellent service and got me the exact car I wanted and a great price. Even the service However, the service from their service foreman PETE is horrific. Pete is the most unprofessional and displays such disrespect towards customers. I have had many Volkswagens throughout the years and have never received such horrible service until meeting with him. I wouldn't be surprised if he spoke to other customers the way he did to me. Telling me to "get out of his shop" due to damage on my car before picking it up at the dealership and blaming me for the damage directly when there is inspection paperwork of my car with only the minimal damage that was marked off that I came in with. He even had the nerve to call the cops on me because I asked to speak to someone higher up than him that could handle my situation way more professional than he did. I even had to walk home because I called corporate and they told me to leave my car there meanwhile Gunther took my rental and would not provide me with a rental because Pete told the tenant not to give me one. Overall, I think you can understand my extreme anger with this situation and how it was improperly handled. More

Above and Beyond Service and Sales I have purchased two cars from Gunther VW of Coconut Creek and will definitely be returning for a third. This evening our current leased Passat had a I have purchased two cars from Gunther VW of Coconut Creek and will definitely be returning for a third. This evening our current leased Passat had an error with the air bag that went off two hours after their service department had closed. I went in to speak to the GM Robert Klein and was immediately taken care of by him personally. He went above and beyond to get me a loaner car to last us through the weekend as we were set to go out of town the next morning. I previously worked for a VW dealership in Orlando and never saw such professionalism and customer service as I have seen through this dealership. I would highly recommend this dealership, because witnessing a GM run around and do the dirty work to ensure a customer who isn't even buying a car is taken care of made a believer out of me that this staff is in good hands. I also highly recommend David Butterly in service, a former Marine like myself he has always taken great care of all of my vehicles and never tried to upsell things that are unneeded. Great dealership! I will be back for another in 12 months. More

Love to deal with Volkswagon - very professional This is my 3rd lease at Volkswagon & all my experiences there have been great. I've been Very happy dealing with your device dept. Your dealership is This is my 3rd lease at Volkswagon & all my experiences there have been great. I've been Very happy dealing with your device dept. Your dealership is always professional and fair. John Shorter was great to deal with! I'm very happy! More

Repair and service review About a month ago My husband and I went to Gunther VW because we had a problem with the car starting. We had it towed in and they said we needed a new About a month ago My husband and I went to Gunther VW because we had a problem with the car starting. We had it towed in and they said we needed a new battery. While we were there, we had them activate a new key for us, which they did, but now the old key suddenly doesn't work and the hatch stopped opening with the key. They told me that the key was old. Now this is a key that worked the day before when I brought it the car in. They told me the hatch was old and needed to be replaced, again another thing that was working fine the day before. I took it to another dealer up in Stuart and he said take it back there and tell them to activate he key, there is nothing wrong with it. I did this and the dip wad guy started arguing with me and they finally took the car back to check on it for 4 hours, they did nothing and even told me they washed it. What a joke! this place is a huge joke, with people you can't trust working there. I wouldn't give them one star for service! Idiots is the word that comes to mind! More