Gunther Volkswagen Volvo of Coconut Creek

Easiest process ever! I went in a day before the keys of my brand new baby were handed to me, Eduardoe Esparza was my salesman. He made the process super easy & assured me I went in a day before the keys of my brand new baby were handed to me, Eduardoe Esparza was my salesman. He made the process super easy & assured me I would walk out with a new car & I did! Thank you Gunther so such a memorable experience! More

car lease This is the third car my husband and I have gotten from Volkswagen and the service we received from our salesman Hansen was very very good. He found This is the third car my husband and I have gotten from Volkswagen and the service we received from our salesman Hansen was very very good. He found what I was looking for and delivered. I would recommend this dealership to anyone who wants a new car, and will continue to lease cars from this dealership. And of course ask for Hansen!!!!! More

Fell in love First saw the suv didnot like how it looked...The luxury inside and the ride of the car was great...The salesman Hanson was the best and gave us the First saw the suv didnot like how it looked...The luxury inside and the ride of the car was great...The salesman Hanson was the best and gave us the best deal for my lease. Will always lease from Gunther More

Always a very nice experience dealing with Gunther. I first went to see Rob Klein who by far is the nicest knowledgeable friendliest helpful manager a dealership can have. He introduced me to Ed Roos M I first went to see Rob Klein who by far is the nicest knowledgeable friendliest helpful manager a dealership can have. He introduced me to Ed Roos Mendez who actually took me around and sold me my EIGHTH VW. Ed was extremely pleasant and very patient with me answering all my questions etc. I think he went overboard with the time he took with me. I drove off with my beautiful new VW. I would highly recommend anyon a new errsyrf in a new car with to go to Gunth r and see Ed. Again he was the nicest salesperson I had at Gunther. More

Relaxing and enjoyable purchase of Jetta '16 Two main factors make or break a purchase of a new vehicle: Their inventory and Sales Reps. Gunther Coconut Creek had a car that fit my needs and my Two main factors make or break a purchase of a new vehicle: Their inventory and Sales Reps. Gunther Coconut Creek had a car that fit my needs and my Sales Rep, Allan Hancock, made the experience enjoyable as all purchases should be. More

Great dealership and car! If you are considering buying or leasing a new car I can tell you honestly you should consider a Volkswagen I have had many and I just returned from a If you are considering buying or leasing a new car I can tell you honestly you should consider a Volkswagen I have had many and I just returned from a road trip to New Jersey in my brand new very SAFE and beautiful Passat! great milage and literally no problems whatsoever and when I reached Jersey my back didn't hurt me. I have had them all Toyota Mercedes BMW Nissan Hyundai and this is the best car for the price the service department is phenomenal and everyone from sales to receptionist to PHIL,the leasing guy and mgmt. and so many others are just great. By the way on my previous trip up north, I was driving a EOS, thst I really loved and I was sitting in traffic and sandwiched in a four car accident ,my beloved dog and myself we're pretty much okay, thanks to Volkswagen! More

Upfront and fair I did my homework and had visited several VW dealers before Gunther. I had an idea of market price and incentives. Gunther was able to significantly b I did my homework and had visited several VW dealers before Gunther. I had an idea of market price and incentives. Gunther was able to significantly beat the competition. My experience with John Shorter was excellent. He was fair and upfront. No salesman B.S. No pressure tactics. He worked with me on getting to the numbers I needed for the deal. I recommend Gunther over all other South Florida VW dealers. More

Service was horrible I drove into the service center where the employees that were there were not busy and so no one came to help me I had to go to the booth knock on the I drove into the service center where the employees that were there were not busy and so no one came to help me I had to go to the booth knock on the door to get helped and I was ignored completely, the employee was on his cellphone and waive and kept doing his personal business. Ten minutes later a nice young lady asked if anyone helped me and I said well I nocked for help but he ignored me completely. She then asked me to drive my car up and stand by my car and another ten minutes later the gentleman that ignored me came to help me, at this point I was already upset because I felt like I was being treated indeferently. Finally I sign the paper work I ask how long, he replied, "I have no idea how long" Really!! I asked about a loaner he said only for overnight cars perfect!! He says then wait for the shuttle and we really don't know how long everyone is out to lunch😡 I doubt VW would send all techs/mechanics out to lunch. 45 minutes later he knew I was upset and he came to advise that the mechanic is looking at the car. I guess it took me to tell him that VW always gives a approximate time for him to know that I was not happy!!! I'm not a complainer but this man, was rude from the begeaning, no customer service skills, not even A 😏 smirk. This is my third VW and the worst experience ever. Honestly I don't need the aggravation next lease will not be here at VW of Coconut Creek I'll go back and drive to Miami that's where they have the best customer service!! I'm really pissed right now😡 Can't stand nasty, rude people. The best thing to the story no managers available for me to speak to. Wow!!! Wow!!! Wow 😳 More

Everything went well and fast 14th VW for the family. I think that says it all. Great sales man and wonderful service We always come back to Gunther. That's all 14th VW for the family. I think that says it all. Great sales man and wonderful service We always come back to Gunther. That's all More

Exelent car buying experience Thanks to your very pleasant,and courteous salesman -Don Ryan,that I had not yet decided to buy a VW ,but went through the process, and finally in the Thanks to your very pleasant,and courteous salesman -Don Ryan,that I had not yet decided to buy a VW ,but went through the process, and finally in the end bought the Tiguan 2016. Don is a very nice person, and without pushing the sales pitch, made me believe that the car , in comparison to another make and model,was right for me. Both my wife and myself were impressed with Don , and would not hesitate to recommend to a friend to do business with him. Earle Brown More