Gunther Volkswagen Volvo of Coconut Creek

John Shorter is the MAN If you go to VW of Coconut Creek, ask for John Shorter. John is knowledgeable and will take great care of you. I've driven from the Tampa area on 3 If you go to VW of Coconut Creek, ask for John Shorter. John is knowledgeable and will take great care of you. I've driven from the Tampa area on 3 different occasions to lease/buy from John. He will get you the best deal. In all 3 occurrences, John has gotten me a better deal than all 4 of my local VW dealers. More

great customer service and salesperson great product knowledge, friendly, genuinely tried to satisfy my needs. I had a very pleasant experience and will recommend the salesman, Louie, the great product knowledge, friendly, genuinely tried to satisfy my needs. I had a very pleasant experience and will recommend the salesman, Louie, the finance lady, Lori, both are true professionals who by the way enjoy their work. More

Love my Jetta! The team at Gunther VW are fantastic. Every staff member I encountered went above and beyond to assist me and make me happy. The VW I purchased has al The team at Gunther VW are fantastic. Every staff member I encountered went above and beyond to assist me and make me happy. The VW I purchased has all the features I hoped for and I will continue to be a loyal VW customer. More

Leased a new vehicle Michael Lair made the process easy and enjoyable. He was personable and thorough. I love th VW museum. I'm happy to return for my services. Michael Lair made the process easy and enjoyable. He was personable and thorough. I love th VW museum. I'm happy to return for my services. More

Orphan 2016 Jetta SE Finds A Home After purchasing a formerly leased 2016 Jetta SE (certified) with 2500 miles, full factory warranty and an extended warranty, I could not be happier. After purchasing a formerly leased 2016 Jetta SE (certified) with 2500 miles, full factory warranty and an extended warranty, I could not be happier. The, new to the USA, 1.4T aluminum block engine is peppy, responsive and strong. The fuel efficiency of 28/40 mpg will offer great protection to my wallet when fuel prices approach $3.50/ gallon in 2018. The Wolfsburg engineers will continue to showcase excellent technology in an effort to save face and to restore consumer confidence in the VW badge. Timing is everything. I feel very lucky with this purchase. Ich mag das auto! More

Buying a Passat Christina Walton made the experience absolutely a plus A+ She has a terrific knowledge of the product and understands customer service to make the Christina Walton made the experience absolutely a plus A+ She has a terrific knowledge of the product and understands customer service to make the process flow smoothly so at the end of the transaction we were completely satisfied thank you again More

I had a very enjoyable expirience This is the third car that I've leased from Gunther. Michael was very helpful and new the car very well. So it was easy for me to choose. Also, Nicol This is the third car that I've leased from Gunther. Michael was very helpful and new the car very well. So it was easy for me to choose. Also, Nicole made the financial part of it very expedient. I am very happy with my purchase, I would highly recommend you to any of my friends. More

Dishonest and Disrespectful Sales Experience Contacted this dealership regarding a particular vehicle build. The internet salesperson insisted that the best price I available would be close to st Contacted this dealership regarding a particular vehicle build. The internet salesperson insisted that the best price I available would be close to sticker. When I pointed out discounts averaging 5K at other dealers his tone became disrespectful and unprofessional. I purchased the car from another dealership for 6800 off sticker. Don't get ripped off and disrespected. Avoid this dealership. More

Leasing another Tiguan from gunther I was lucky enough to meet John Shorter, the lease maturity manager. We test drove several cars & talked about the advantages of a beetle convertible I was lucky enough to meet John Shorter, the lease maturity manager. We test drove several cars & talked about the advantages of a beetle convertible vs. the Tiguan for my lifestyle. John was honest, knowledgeable, & so enjoyable to work with. I decided on the Tiguan & between John & Lori Ladisa they worked with me to make-it-happen!!!! What a Team...in fact everyone there was delightful & made me feel confident in my decision & made me feel like "family". This is my second Gunther lease & I will see u all in 3 years time for another lease. Thank you John & Lori Best. Carol C Vinnedge More

Customer service is poor and they avoid servicing warranties Avoid this dealer if possible. If you have to buy a VW, try going to a different location. Their customer service has been known as abysmal. Not one p Avoid this dealer if possible. If you have to buy a VW, try going to a different location. Their customer service has been known as abysmal. Not one person picks up the phone courteously, and they tend to cut you off. One of the managers, Dave Klaus (Fixed Operations Director), provided a terrible customer service with the utmost arrogance, and showed no concern. Why give such people a director position? They seem to avoid any warranty requests, and when they do, they don’t provide a quality service and try to scam you. Their service center cannot keep up with the amount of cars so they often refuse services. Also they always seem to be out of loaner cars. At Gunther VW of Coconut Creek, you are a customer only on the first day…when you buy your car from them. VW’s require high maintenance, therefore, you will be looking for a reliable and friendly service; you won’t be able to count on them. I now have to contact VW Customer Service before I drop off my car there. After all the hard time they’ve given me, I am reporting them to FTC and BBB. More