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Gunther Volkswagen Volvo of Coconut Creek

Coconut Creek, FL

4.6
1,953 Reviews
Gunther Volkswagen Volvo of Coconut Creek has one of the most unique new car showrooms you will visit anywhere. If you love Volkswagens as much as we do you will enjoy our collection of classic Volkswagens on display. Our showroom, aside from having new cars is a Museum loaded with classic Volkswagens from the 40's, 50's and 60's. Our showroom is modern and a very comfortable place to spend time. Featuring a lounge, wifi, coffee bar and wide screen entertainment. We invite you to stop by to experience the Gunther difference.
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4300 FL-7

Coconut Creek, FL

33073

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Showing 1,953 reviews

December 24, 2018

Ecstatic new customers ! Thank you, John, for the time you spent with us today! Your professionalism, patience and knowledge guided us to make the best desicion. More

by jjj3mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Jjj3mom, for your first time at our dealer, John carefully guided you through your purchasing process allowing you to the time to make a successful decision. Thank you for allowing us to demonstrate just how easy car buying should be at Gunther!

December 24, 2018

Great service Showed respect,, Great listener, Friendly and excellent service. Wilingnees to show the vehicles capabilities, available packages, and price ranges. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Ray, at Gunther, we are passionate about Volkswagen. It is always a pleasure to demonstrate and explain all the available options and features each VW model includes. We are glad to know that we were able to make the entire process easy and enjoyable for you. Thank you!

December 24, 2018

New Volvo XC90 We bought a brand new Volvo XC90 Hissam was our salesman , and he was very helpful! Thank you for your help!!we highly recommend Hissam!! More

by PETERILKU75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sham Balkiss
Dec 26, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Peter, congratulations on your new Volvo XC90. Delivering you a helpful and successful purchasing experience with Sham is everything we could have hoped for. Thank you for your time and for your business with the Gunther Volvo Coconut Creek team.

December 24, 2018

Bought a 2019 XC60, never got the $75 AMZN giftcard Buyer be aware! This dealership engages in false advertisement. We received a $75 test drive coupon offer back in early Oct. went for a a test drive a More

by Malis2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, John Falciglia,Yogi Gunther
Dec 24, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Malis, after careful consideration and taking the time to look into your situation, we would like to take a moment to clarify a few things as well as provide you with what happened from our dealership's perspective. Please know that we had every intention to make matters right, but in order to make that happen, we needed more information from you as to who you had been speaking with prior to your conversation with John. During your conversation with management, you could not provide us with any viable information so that we could address who you spoke to and ultimately make matters right. Nevertheless, management was more than willing to continue their efforts to assist you in the process of receiving your Amazon gift card. When John began to collect your information (i.e name, address, and email), he realized that the information we had on file for you and your husband did not match the information that you had just provided to him over the phone. At that time you became defensive and your frustrations grew. That is when you began to threaten our dealer with a "negative review." As any business would agree, we could not understand why we would be receiving a negative review for trying our best to rectify your situation and fulfill your gift card request. As much as we value your business with our dealership, we don't appreciate being threatened or extorted under false pretenses. You may not agree with what transpired but we ask that you please be respectful of any procedures or people who were trying to find a resolution to your feedback. Thank you for your time.

Dec 29, 2018 -

Malis2020 responded

So when am i going to receive my advertised gift card?

December 24, 2018

Larsen was the best Larsen helped me get the car I wanted at the price I wanted and I was out within an hour, all on Christmas Eve. Thank you for everything Larsen, you m More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larson Ennai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

SG, we couldnt think of a better Christmas present to receive than a brand new Volkswagen. We are overjoyed to have been able to make your holiday even more special with the help of Larson and our team at Gunther. Thank you for raving about our services and happy holidays to you and your family!

December 23, 2018

Quick and painless First time I buy a car without spending hours at the dealership. I was able to do everything by email and text and in 10 minutes at the dealership I h More

by Tiaguis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Martinez
Dec 24, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Tiaguis, we are proud to be the first to have provided you with one of the quickest and painless car buying experiences. Thank you for your review and for giving us the chance to demonstrate just how easy car buying can be when you're at Gunther.

December 23, 2018

Outstanding Customer Service Hanson Ennai was helping me with this purchase from a long time ago. He was always very patient, never rushing. He fought to find the vehicle I wanted More

by Wepaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanson Ennai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Wepaley, Hanson exemplified just how dedicated he was to serving you and your needs during your recent car buying experience with Gunther. In the end, he was able to accommodate your requests and meet your terms in order to produce a successful transaction. Thank you for providing us with the opportunity to deliver you an outstanding customer service experience and taking the time to write about it in your 5-star review.

December 21, 2018

Not the typical "car salesmen" experience (phew!) I came to the showroom after a particularly stereotypical car buying experience and was feeling stressed, pressured and wanting to just give up my sea More

by EGWiggill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yameen Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

EGWiggill, we are proud to hear that you experienced a not so typical sales expereince since our team at Gunther VW prides themselves in delivering unique and exceptional services. Yameen allowed you to guide him through the entire process so that you could feel at ease and comfortable with the decision you were about to make. In the end, you left our dealership with a brand new 2019 Tiguan and one of the most "chill" purchasing experiences around. Thank you for your business and sharing your visit with others in your 5-star review.

December 20, 2018

Amazing help from John. Love my new Jetta. Had such an easy experience getting my new Jetta. Wonderful start to a new year!!! Thanks to John, it was a great and smooth transition. More

by krodr300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Krodr300, we are ecstatic to know that we have helped you to kick off a new year with your new 2019 Jetta purchase. Thank you for sharing this opportunity and expressing how amazing John was during your visit to our dealership.

December 20, 2018

Very good ! Couldn’t be happier ! I’m very happy about the whole experience and they were all super helpful I’m very grateful for everything! Thank you so much Everyone! More

by Kath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yameen Hossain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Dec 21, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Kathy, thank you for recognizing our helpful efforts to deliver you a very satisfying expereince. We appreciate you taking the time to express your gratitude by leaving us your 5-star review.

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