Gunther Volkswagen Volvo of Coconut Creek

Jakub Polowczyk, our salesperson, was absolutely superb! Professional, super responsive, knowledgeable, honest, and just a very nice guy. Thanks to Jakub we had a fabulous experience :) Professional, super responsive, knowledgeable, honest, and just a very nice guy. Thanks to Jakub we had a fabulous experience :) More

Sales and financing process and representation were wonderful, everyone involved was very courteous and relatable. Super happy with our vehicle and the service received! Thanks! wonderful, everyone involved was very courteous and relatable. Super happy with our vehicle and the service received! Thanks! More

Zero stars!Carlos Jimenez, one of their Sales Manager Zero stars! Carlos Jimenez, one of their Sales Manager not only raised his voice on the phone but hung up on me. He obviously does not know the rule Zero stars! Carlos Jimenez, one of their Sales Manager not only raised his voice on the phone but hung up on me. He obviously does not know the rule of thumb, customer is always right, therefore treat customers with respect. Very unprofessional! More

From beginning to end the service was professional, friendly, and expedient. I ate at a local restaurant and by the time I finished eating they were done. friendly, and expedient. I ate at a local restaurant and by the time I finished eating they were done. More

Had a serious odor from my AC. It was impossible to get through to the Coconut Creek Gunther Dealer. Finally I was told to set an appointment up for a week. Not good since the car is not drivable with thi through to the Coconut Creek Gunther Dealer. Finally I was told to set an appointment up for a week. Not good since the car is not drivable with this toxic smell making me ill. Now I was told to leave it the next morning and they will see if they can get to it. I probably would never buy a Volvo again. By the way this car is 10 weeks old. More

Worst service department ever! Very sloppy and incomplete repair of sunroof. Missing items from car including car mats. Advisor, manager, and GM never returned calls. repair of sunroof. Missing items from car including car mats. Advisor, manager, and GM never returned calls. More

superior service ! i negotiated my car deal with GM john falciglia over the internet once we reached a deal john and his team made my purchase of a beautiful new 2020 mitsubishi outlander sport SE a remark falciglia over the internet once we reached a deal john and his team made my purchase of a beautiful new 2020 mitsubishi outlander sport SE a remarkable experience. very fair on price, trade in & financing. my wife and i picked up our car this morning 9/30/20 and we were amazed at how quick the deal was finalized. this dealership actually knows what they are doing & john came through with everything he said he would and we had a wonderful drive home in our new outlander sport. so if anyone is in the market for a new vehicle give john at gunther a try you will not be disappointed. thanks again john, gunther & team ! tom matragra More

Dishonest and Hard to work with A horrible buying experience from this place. From the car being misrepresented by the online ad and the salesman to never receiving all weather mats A horrible buying experience from this place. From the car being misrepresented by the online ad and the salesman to never receiving all weather mats and monetary refund that I was promised, I cannot stress enough how hard these folks are to work with. There is absolutely no price transparency due to a combination of them not having a clue what they’re doing and being extremely dishonest. Don’t except anyone to return your calls or work with you at all once the sale is complete. Stay far away from this place. Volvos are great cars but I’d recommend buying them from pretty much any other dealer. More

We were lied to We were lied about the trim around the windows of the used VW we bought. We were told it was was build up, but it actually is damaged and will cost ov We were lied about the trim around the windows of the used VW we bought. We were told it was was build up, but it actually is damaged and will cost over $3000 to fix. So disappointed. More

Horrible customer service, horrible wait time and dishonest sales man and manager. I wasted my precious time in this dealership for several days after being played by a sales man Matthew and his man dishonest sales man and manager. I wasted my precious time in this dealership for several days after being played by a sales man Matthew and his manager. If you have a choice, go to Weston dealership instead. They are amazing and honest. More