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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
650 Reviews

650 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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September 24, 2018

Dominic is great asset to volvo Dominic is The reason that we go back to your shop every time .. He gets it .. he respects our business . Car repairs are not cheap More

by JOHNJACK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

John, we agree! Dominic is a great asset to our team and continues to provide each and every customer with a memorable service experience. We value your business and thank you for leaving our dealership your review.

September 21, 2018

Very efficient! Very easy to get an appointment. I called in the day before my car needed to be serviced. I was able to drop the car off at following morning, the shu More

by RUNNERPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID FERRI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RUNNERPA, it is great to hear that our service department and courtesy shuttle was able to take great care of you while keeping you on track with your day. As you can see, efficiency is of the essence at our dealership in order to keep our services on-time and customers satisfied. Thank you for sharing your experience with others by taking the time to leave your review.

September 21, 2018

I picked up a nail in one of my tires Was seen immediately and the tire was fixed did not wait long at all and a plus my car was cleaned without my having to ask - I would recommend this l More

by peyz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I saw Lucas - and as always he was awesome
Sep 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Peyz33, surprise! All vehicles that are brought in for servicing, receive a complimentary exterior carwash on their way out. Not only were we able to take care of the nail in your tire but as well as return your car sparkling clean. Thank you for writing about your service experience here at Gunther Volkswagen Delray Beach.

September 20, 2018

Fob not working Dominick service adviser was wonderful. He made sure that I didn't wait long for the loaner vehicle. He called when my car was ready. The car came More

by Volvo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick
Sep 28, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Volvo, thank you for sharing how Dominik provided you with an efficient service experience from the time you dropped your vehicle off to when you received it back. We appreciate your time taken to leave us your review and thank you for your business with Gunther Volvo Delray Beach.

September 19, 2018

Vibration when braking Dominic Espada always goes above and beyond to please his clients. My vehicle was repaired, detailed, and was ready by the time promised. It’s always More

by rjrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McIntire
Sep 19, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Rj, we can agree that Dominic is a great asset to our team and continues to go above and beyond for all of his customers and their servicing needs. It's a pleasure to have had you stop by our service department and for leaving our team your review!

September 19, 2018

Prompt Service Because of ChristianCardoso, I was able to have a new tire put on my Volvo and still remain in line for an eye exam and renewal of my driver's license More

by joaniler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cordoso Service
Sep 20, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Joan, thank you for taking the time to leave us your review for Christians efforts. We are absolutely delighted to hear all about your recent service experience and how he was able to get your tire replaced just in time for an important appointment. We are pleased that you were able to build a relationship with our team and to receive your appreciation for our family-like service. Once again, thank you so much for sharing your review with us and leaving 5-stars next to the Gunther name.

September 19, 2018

Oil Change (Lose Screw) I went in for an oil change and when the car was done, the representative brought the car out and there was a missing screw on my car’s document compa More

by Alexeshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Representative on Saturday the 15th of September
Sep 20, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Alex, we can assure you that when a customer comes to our dealership for a routine oil change, there is no need for our technicians to touch the interior trim panel in which your screw was missing from. Nonetheless, our service manager was able to personally take care of the problem by replacing the screw for you. As far as your battery goes, when your vehicle was brought in, it started for us with no problem and your battery passed all the tests. We can understand the frustrations that come along with unexpected car troubles but we would hate to lose a customer over an issue we cannot control or predict.

September 18, 2018

Volvo service Brian listened to my needs and then recommended the Volvo XC60. I love all the extras it makes driving fun. The service center was very professional More

by CONNIE.WARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, BRIAN PAVESI
Sep 19, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Connie, Brian's recommendation sounds like it was the perfect match for you. We are glad that you are loving everything about your Volvo XC60 and thank you for expressing your overall satisfaction with your experience at Gunther Volkswagen Delray Beach.

September 18, 2018

Fast courteous service Very professional, friendly staff. The work was done efficiently. I would highly recommend Gunther VW to my family and friends if they are looking to More

by KAREN.LOBELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Swaby
Sep 18, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Karen, we couldn't be more grateful to receive your 5-star review and positive feedback for our service team at Gunther Volkswagen Delray Beach. Thank you in advance for your recommendation!

September 17, 2018

Easy process and great service. From the moment I arrived, I was greeted nicely and with the utmost professionalism from both the attendant who took my keys to the clerk inside who More

by VIQUI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure their names.
Sep 18, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Viqui, it sounds like your service experience couldn't have gone better! We are happy to hear you were able to make yourself at home in our lounge area and enjoy yourself a nice cup of hot cocoa. We thank you for your business as well as for taking the time to share your experience with us.

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