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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 11, 2018

Dominic is Waldorf Astoria top customer service Dominic is the main reason I continue to go back to this particular dealership. He’s got amazing customer service and has excellent memory, able to he More

by tmay.fau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effi the mechanic
Oct 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tmay.fau, thank you for your "Waldorf Astoria" compliment for our service advisor Dominick and his ability to make your service experience amazing. We value your continued business with us and couldn't be happier to hear the positive impact that Dominick has on your visits.

October 10, 2018

Great service I was provided great service and communication for my vehicle repairs. The staff was professional and very helpfully. I highly recommend your service More

by amysmtg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Amy, keeping in constant communication with you helps to make our processes more efficient as well as provide a better overall experience for all our customers. Thank you for your praise for our entire service department, we greatly appreciate your review and recommendation.

October 10, 2018

2nd service Service agent Lucas. Very friendly professional and understood what was my concern. He was able to evaluate the situation and recommend a solution. Ca More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

WNG3, working with Lucas to address your concerns and come up with a solution for your vehicle's situation is a prime example of quality customer service. We are happy to receive your review and thank you for your business with us.

October 10, 2018

20000 mike service Excellent service very courteous and friendly service Work was done promptly Car was clean and vacuumed the entire experience was totally satisfact More

by edsuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ed, what a pleasure it is to hear that we supplied you with an excellent, courteous, and completely satisfying service experience. Your 5-star review is greatly appreciated and we are so glad to have been of help to you with your vehicle's 20k servicing.

October 09, 2018

Very good Feel they went out there way to help me with my 13 year old volvo,at the age of 78 I sure have been to many dealership who haven't come close to this More

by KENKRUCHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cardoso
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ken, it's of a great pleasure to have been able to service your Volvo and deliver a 5-star level of care to you during your visit with us. We thank you for your compliments and for allowing us to serve you and your vehicle's needs.

October 09, 2018

Excellence As always, a perfect experience with everyone from the service writer to the office staff and the general comfort of the waiting area and showroom. Hi More

by WMBLOOM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

WMBLOOM52, we are proud to deliver you excellence each and every time you visit our dealership for service. We appreciate your compliments towards our pleasant team and comfortable facility as well as thank you for choosing Gunther Volkswagen Delray Beach.

October 09, 2018

Service I had a recall for my car and I took it without appointment and the personal was very kind and helped me not only the recall, but maintenance like rot More

by LUZ_BLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FERRI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Luz, with our Service Express option, our customers can take advantage of stopping by for routine maintenance with no appointment necessary. We appreciate your business and thank you for the opportunity to assist you with your vehicle's recall and servicing needs.

October 09, 2018

Professional, Courteous, Dependable Coming a long wayI truly appreciated the professional and friendly service provided They were prepared for my arrival and provided a loaner without More

by KPGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, the cashier and Lasha.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

KPGON, we greatly appreciate you making the drive out to Gunther Volvo in Delray Beach to provide us with another opportunity to serve you! From sale to service, each department within our dealership was able to work together to make your experience professional, cohesive, and dependable. Thank you for your compliments and recognization for our efforts to take care of you and your vehicle during your recent service visit at Gunther.

October 09, 2018

Easy experience! Made a same day appointment and was so pleased to get in and get an appointment easily and quickly! It was a simple and efficient experience. More

by lnkostoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dominic
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

lnkostoff, we enjoy making it a breeze for our customers to get in and get out, leaving satisfied knowing that they recieved a quality and efficient service experience. Thank you for sharing your visit with others by leaving our dealership your review.

October 08, 2018

Excellent customer service An excellent customer service , personnel is friendly and knowledgeable, it is very easy to get an appointment, and , importantly , they are honest an More

by SLITEWKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys , Tony Corsentino
Oct 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SLITEWKA, you can bet that when we provide our customers with advice, we always keep their best interest and safety in mind. Your recognition for our honest and personal customer service is greatly appreciated and we thank you for taking the time to write us your 5-star review.

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