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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 24, 2018

Took way too long The people were great but the service dept seems to be overloaded resulting in slow service. Recent very poor reliabity ratings for Volvo may explain More

by Gilbert514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service contact
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Gilbert, we greatly appreciate your patience during your recent service experience. As you know, our dealership is in an expansion period and our brand new Volvo facility is underway. To address your brake replacement, every driver's brake and tires wear is specific to their very own driving style and habits. With this being said, it is hard to say how long they should last because this can vary from driver to driver. If you are unsatisfied with Pirelli tires, we would be more than happy to pair your Volvo with another brand that would be a better fit. Feel free to reach out to our service department, it would be our pleasure to help.

October 24, 2018

Great Service Like Always! There is never a long wait and it is a very comfortable waiting area. All the people that work in the service department are always gracious, polite More

by tpezz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tpezz10, it is wonderful to hear that you experienced a comfortable wait while enjoying the company of our team. We are so pleased to receive your compliments and 5-star review for our dealership.

October 23, 2018

Service I brought my Volvo in for its 30,000 mile service and worked with Dominick. He was very attentive and kept me apprised of what additional service need More

by Melrosr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service
Oct 23, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Melrose, thank you for sharing how your recent service experience was quick and attentive with the efforts of Dominick. We appreciate your business and are glad to hear that we were able to take care of all your vehicle's needs.

October 23, 2018

Very friendly and helpful Very helpful and personalized service. We needed a small part ordered and even though it was just a cap took the time to repaint and make it match th More

by perduech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI,Chris Damis
Oct 23, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Perduech, as you can see, even the smallest of services are provided with a great deal to attention. We thank you for allowing our team to service your vehicle the Gunther way!

October 23, 2018

Very good and personable and wonderful and I am required to say 25 words . It was fine the dealership did their job as requested . No issues More

by SCOTTFANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Scott, we appreciate your feedback for the personable and job well done that you provided us with. Thank you for your business and taking the time to share your experience with others.

October 23, 2018

An awesome experience Dominick was fantastic not only to me but to everyone. He got my service completed earlier than promised and was so nice to deal with. Hang on to this More

by DALLMERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DALLMERL, we agree! Dominick demonstrated exemplary service to each and every one of our customers during their visit to our service center. Thank you for your kind words and sharing your experience with us at Gunther Volvo Cars Delray Beach.

October 21, 2018

Great service!!! This dealership offers quick and friendly service; from the service advisor to the cashier. I would recommend buying and servicing your Volkswagen at More

by Rkeehfus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody in service and Tony in sales
Oct 22, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Richard, we couldn't be more grateful to hear that we have earned you and your family's business through our quick, friendly, and quality services. Your reccomedantion means a great deal to us and we thank you for the business you have provided to us.

October 20, 2018

Great place to take your car. We called for an appointment to have our VW Tiguan serviced. We received a next day appointment with Lucas, our service consultant. He knew the his More

by Dbweing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Oct 22, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dbweing, it sounds like Lucas was able to properly communicate options for your vehicle's servicing needs as well as present price quotes for you so that you could make the best decision possible. We are delighted to hear how your wait was enjoyable with the help of our complimentary coffee and other amenities. Thank you for expressing your gratitude in your review for Lucas and our cashiers accommodating service that was delivered to you.

October 20, 2018

Excellent Service Excellent service. I would highly recommend. My service manager went above and beyond. The cashier was also very kind and efficient. Great experience More

by EVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cardoso
Oct 22, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

EVC, we greatly appreciate your recommendation for our services and team here at Gunther Volvo Cars in Delray Beach. It's wonderful to hear that your experience was above and beyond what you expected and we thank you for sharing that with others.

October 19, 2018

It was just another outstanding experience Domenic Espada, my service manager, Elvis takes an extra step to make sure that I get an outstanding service. He is super professional, courteous and More

by VLADSEDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Espada, BRIAN PAVESI
Oct 19, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

VLADSEDOV, agree that Dominick is a true gem to the Gunther Delray Beach team in how he continues to provide a professional and attentive service experience! We love to hear how you have to build a relationship with him and that you enjoy catching up each time you visit. We thank you for continuing to choose our dealership and taking the time to leave us your review.

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